Question 1

Which of the following is NOT one of the steps of the functional approach to management?

Accepted Answer

A)  Use organizational elements toward common objectives. 
B)  Design a structure, with clearly defined tasks and authority. 
C)  Plan a course of action. 
D)  Study employee motivation in relation to various supervisory approaches. 
A)  Use organizational elements toward common objectives. 
B)  Design a structure, with clearly defined tasks and authority. 
C)  Plan a course of action. 
D)  Study employee motivation in relation to various supervisory approaches.

Question 2

Despite the rather low birthrate in recent decades, both the population and the workforce will continue to grow.

Accepted Answer

A) True 
 B)False

Question 3

Effective supervisors must be able to maintain their perspective in the face of rapidly changing conditions.

Accepted Answer

A) True 
 B)False

Question 4

Generally speaking, large companies allow supervisors a broader range of managerial opportunities, because fewer management positions exist in smaller companies.

Accepted Answer

A) True 
 B)False

Question 5

Foreman, team leader, and coach are other designations for working supervisor.

Accepted Answer

A) True 
 B)False

Question 6

You just began work at ABC International. Your supervisor informs you that ABC allows employees to choose their work hours within stated limits. This would be described as what type of workplace policy?

Accepted Answer

A)  Flextime 
B)  Job sharing 
C)  Telecommuting 
D)  Job redesign 
A)  Flextime 
B)  Job sharing 
C)  Telecommuting 
D)  Job redesign

Question 7

Flextime allows employees to choose their work schedules within certain limits, for example, instead of working 9-to-5 an employee might elect to work from 8-to-4 instead.

Accepted Answer

A) True 
 B)False

Question 8

The _____ was designed to protect employees by holding employers responsible for maintaining a hazard-free workplace.

Accepted Answer

A)  Family and Medical Leave Act 
B)  Americans with Disabilities Act 
C)  Occupational Safety and Health Act 
D)  Fair Labor Standards Act 
A)  Family and Medical Leave Act 
B)  Americans with Disabilities Act 
C)  Occupational Safety and Health Act 
D)  Fair Labor Standards Act

Question 9

As foreman at a small but growing construction company, Ricky performs supervisory functions on a regular basis, but is not officially considered a part of management. Ricky can best be described as a:

Accepted Answer

A)  Supervisor 
B)  Working supervisor 
C)  Contingent worker 
D)  Top-level manager 
A)  Supervisor 
B)  Working supervisor 
C)  Contingent worker 
D)  Top-level manager

Question 10

According to the Hawthorne effect, what happens to employees while being observed?

Accepted Answer

Employees

Question 11

As a manager, Jamie gives her employees authority and responsibility to accomplish their individual and the organization's objectives. What Jamie is doing describes _______.

Accepted Answer

A)  engagement 
B)  empowerment 
C)  participative management 
D)  negative reinforcement 
A)  engagement 
B)  empowerment 
C)  participative management 
D)  negative reinforcement

Question 12

Juanita's supervisor, Stephen, has asked her for input on how to make the workplace more enjoyable. Stephen is practicing participative management.

Accepted Answer

A) True 
 B)False

Question 13

Wanda has observed that at her company, the human resources and accounting departments are made up almost entirely of women, while other areas such as sales are composed primarily of men. This is an example of which type of workplace barrier?

Accepted Answer

A)  Glass ceiling 
B)  Glass wall 
C)  Invisible hurdle 
D)  Invisible ladder 
A)  Glass ceiling 
B)  Glass wall 
C)  Invisible hurdle 
D)  Invisible ladder

Question 14

__________ are invisible barriers that compartmentalize women and minorities into certain occupational classes.

Accepted Answer

A)  Glass hurdles 
B)  Glass bridges 
C)  Glass ceilings 
D)  Glass walls 
A)  Glass hurdles 
B)  Glass bridges 
C)  Glass ceilings 
D)  Glass walls

Question 15

As the number of service industry jobs has fallen in the U.S. in recent years, the number of manufacturing jobs has risen.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is NOT a workplace trend?

Accepted Answer

A)  Businesses will reduce the number of jobs that are eliminated and/or outsourced. 
B)  Continuing high cost of health care in the United States. 
C)  Growing need to develop retention strategies for the current and future workforce. 
D)  Labor shortage at all skill levels. 
A)  Businesses will reduce the number of jobs that are eliminated and/or outsourced. 
B)  Continuing high cost of health care in the United States. 
C)  Growing need to develop retention strategies for the current and future workforce. 
D)  Labor shortage at all skill levels.

Question 17

Which of the following is considered to be one of the focal points of the Behavioral School of Management?

Accepted Answer

A)  Emphasis is placed on the functions that managers perform. 
B)  The importance of what motivates individual and group behavior in organizations is emphasized. 
C)  Mathematical models are the key issues that management is concerned with. 
D)  Managers analyze the tasks that are associated with each job in an effort to improve productivity. 
A)  Emphasis is placed on the functions that managers perform. 
B)  The importance of what motivates individual and group behavior in organizations is emphasized. 
C)  Mathematical models are the key issues that management is concerned with. 
D)  Managers analyze the tasks that are associated with each job in an effort to improve productivity.

Question 18

The invisible barrier that limits the advancement of women and minorities is known as the glass wall.

Accepted Answer

A) True 
 B)False

Question 19

Selecting and training individuals to fill job openings is the first step in managing people.

Accepted Answer

A) True 
 B)False

Question 20

Frederick Winslow Taylor, the father of scientific management, felt the manager's job was to:

Accepted Answer

A)  Research the industry in which the company does business. 
B)  Perform mental tasks, such as determining the "one best way" to do a job. 
C)  Design new approaches to completing tasks. 
D)  Maintain good rapport among co-workers. 
A)  Research the industry in which the company does business. 
B)  Perform mental tasks, such as determining the "one best way" to do a job. 
C)  Design new approaches to completing tasks. 
D)  Maintain good rapport among co-workers.

Which of the following is NOT one of the steps of the functional approach to management?

Despite the rather low birthrate in recent decades, both the population and the workforce will continue to grow.

Effective supervisors must be able to maintain their perspective in the face of rapidly changing conditions.

Generally speaking, large companies allow supervisors a broader range of managerial opportunities, because fewer management positions exist in smaller companies.

Foreman, team leader, and coach are other designations for working supervisor.

You just began work at ABC International. Your supervisor informs you that ABC allows employees to choose their work hours within stated limits. This would be described as what type of workplace policy?

Flextime allows employees to choose their work schedules within certain limits, for example, instead of working 9-to-5 an employee might elect to work from 8-to-4 instead.

The _____ was designed to protect employees by holding employers responsible for maintaining a hazard-free workplace.

As foreman at a small but growing construction company, Ricky performs supervisory functions on a regular basis, but is not officially considered a part of management. Ricky can best be described as a:

According to the Hawthorne effect, what happens to employees while being observed?

As a manager, Jamie gives her employees authority and responsibility to accomplish their individual and the organization's objectives. What Jamie is doing describes _______.

Juanita's supervisor, Stephen, has asked her for input on how to make the workplace more enjoyable. Stephen is practicing participative management.

Wanda has observed that at her company, the human resources and accounting departments are made up almost entirely of women, while other areas such as sales are composed primarily of men. This is an example of which type of workplace barrier?

__________ are invisible barriers that compartmentalize women and minorities into certain occupational classes.

As the number of service industry jobs has fallen in the U.S. in recent years, the number of manufacturing jobs has risen.

Which of the following is NOT a workplace trend?

Which of the following is considered to be one of the focal points of the Behavioral School of Management?

The invisible barrier that limits the advancement of women and minorities is known as the glass wall.

Selecting and training individuals to fill job openings is the first step in managing people.

Frederick Winslow Taylor, the father of scientific management, felt the manager's job was to:

The Managerial Functions

Communication: the Key to Effective Supervisory Management

Principles of Motivation

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Principles for Organizing

The Supervisors Role in Preparing Employees for Success

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Performance Management

Resolving Conflicts in the Workplace

Filters

Exam 1: Supervising in Uncertain Times

Which of the following is NOT one of the steps of the functional approach to management?

Despite the rather low birthrate in recent decades, both the population and the workforce will continue to grow.

Effective supervisors must be able to maintain their perspective in the face of rapidly changing conditions.

Generally speaking, large companies allow supervisors a broader range of managerial opportunities, because fewer management positions exist in smaller companies.

Foreman, team leader, and coach are other designations for working supervisor.

You just began work at ABC International. Your supervisor informs you that ABC allows employees to choose their work hours within stated limits. This would be described as what type of workplace policy?

Flextime allows employees to choose their work schedules within certain limits, for example, instead of working 9-to-5 an employee might elect to work from 8-to-4 instead.

The _____ was designed to protect employees by holding employers responsible for maintaining a hazard-free workplace.

As foreman at a small but growing construction company, Ricky performs supervisory functions on a regular basis, but is not officially considered a part of management. Ricky can best be described as a:

According to the Hawthorne effect, what happens to employees while being observed?

As a manager, Jamie gives her employees authority and responsibility to accomplish their individual and the organization's objectives. What Jamie is doing describes _______.

Juanita's supervisor, Stephen, has asked her for input on how to make the workplace more enjoyable. Stephen is practicing participative management.

Wanda has observed that at her company, the human resources and accounting departments are made up almost entirely of women, while other areas such as sales are composed primarily of men. This is an example of which type of workplace barrier?

__________ are invisible barriers that compartmentalize women and minorities into certain occupational classes.

As the number of service industry jobs has fallen in the U.S. in recent years, the number of manufacturing jobs has risen.

Which of the following is NOT a workplace trend?

Which of the following is considered to be one of the focal points of the Behavioral School of Management?

The invisible barrier that limits the advancement of women and minorities is known as the glass wall.

Selecting and training individuals to fill job openings is the first step in managing people.

Frederick Winslow Taylor, the father of scientific management, felt the manager's job was to:

The Managerial Functions

Communication: the Key to Effective Supervisory Management

Principles of Motivation

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Principles for Organizing

The Supervisors Role in Preparing Employees for Success

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Performance Management

Resolving Conflicts in the Workplace

Filters