Question 1

Quantitative approaches are often closely connected with ____________ approaches, in which mathematical models are used to analyze data for decision making.

Accepted Answer

A)  behavioral 
B)  systems 
C)  scientific management 
D)  functional 
A)  behavioral 
B)  systems 
C)  scientific management 
D)  functional

Question 2

Discuss the measures companies have taken to help their employees balance their family and job responsibilities. Why are companies taking these measures?

Accepted Answer

Employees' job performance can often be

Question 3

Rita has recently been promoted from bank teller to first-level manager. As a result of the promotion, she is now in charge of eight bank tellers. Rita can best be described as a:

Accepted Answer

A)  Supervisor 
B)  Working supervisor 
C)  Top-level manager 
D)  Senior manager 
A)  Supervisor 
B)  Working supervisor 
C)  Top-level manager 
D)  Senior manager

Question 4

Suppose you are classified as a "Millennial." According to Neil Howe and William Strauss, you would prefer which of the following?

Accepted Answer

A)  Loose rules 
B)  Group activities 
C)  High levels of responsibility 
D)  Individualistic cultures 
A)  Loose rules 
B)  Group activities 
C)  High levels of responsibility 
D)  Individualistic cultures

Question 5

The service sector will generate almost all employment gain through the year 2016.

Accepted Answer

A) True 
 B)False

Question 6

List and describe the five functions critical to managerial effectiveness according to Henri Fayol's school of thought.

Accepted Answer

1. Planning: setting down a course of ac

Question 7

What level of the management hierarchy are supervisors a part of? Who are supervisors responsible for managing?

Accepted Answer

Supervisors are first-level ma

Question 8

Sylvia just began a new job as a retail customer service representative. However, she is dissapointed that the new job does not allow her to use her technology literacy skills. Which of the following terms best describes Sylvia's level of employment?

Accepted Answer

A)  Unemployment 
B)  Absolute advantage 
C)  Underemployment 
D)  Competitive advantage 
A)  Unemployment 
B)  Absolute advantage 
C)  Underemployment 
D)  Competitive advantage

Question 9

Both the labor force and the population are getting younger.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following statements concerning supervisors is NOT True?

Accepted Answer

A)  Supervisors are considered to be mid-level managers within an organization. 
B)  Managers expect supervisors to obtain better performance from their human resources in an environment that is constantly changing. 
C)  The work of supervisors requires professional and interpersonal skills. 
D)  It is typically the first management experience people obtain. 
A)  Supervisors are considered to be mid-level managers within an organization. 
B)  Managers expect supervisors to obtain better performance from their human resources in an environment that is constantly changing. 
C)  The work of supervisors requires professional and interpersonal skills. 
D)  It is typically the first management experience people obtain.

Question 11

The traditional mode of face-to-face communication has been altered most significantly by which change in technology?

Accepted Answer

A)  Rise of social networking sites 
B)  Rise of telecommuting 
C)  Rise of globalization 
D)  Declining use of English as the language of business 
A)  Rise of social networking sites 
B)  Rise of telecommuting 
C)  Rise of globalization 
D)  Declining use of English as the language of business

Question 12

The notion of Frederick Winslow Taylor's scientific management approach gave rise to the functional management approach.

Accepted Answer

A) True 
 B)False

Question 13

Why are production facilities of U.S. firms being relocated to China, India, South Korea, Eastern Europe, South America, Africa, Mexico?

Accepted Answer

U.S. production facilities are

Question 14

During training for her new job, Samara learned that her company has a mentoring program in place that is meant to engage new hires in a continuous process of assimilation and growth. This mentoring program best facilitates which process?

Accepted Answer

A)  Outsourcing 
B)  Job redesign 
C)  Onboarding 
D)  Job sharing 
A)  Outsourcing 
B)  Job redesign 
C)  Onboarding 
D)  Job sharing

Question 15

Quantitative/system approaches are frequently found in large organizations where sales costs and production data are analyzed using computer technology.

Accepted Answer

A) True 
 B)False

Question 16

List at least five current workplace trends.

Accepted Answer

Continuing high cost of health care in t

Question 17

Henri Fayol identified planning, organizing, commanding, coordinating, and controlling as critical to managerial effectiveness.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is True about the glass ceiling?

Accepted Answer

A)  It is a visible barrier to upward mobility. 
B)  It only affects women. 
C)  It impacts both minorities and women 
D)  It means the same thing as the term "glass walls." 
A)  It is a visible barrier to upward mobility. 
B)  It only affects women. 
C)  It impacts both minorities and women 
D)  It means the same thing as the term "glass walls."

Question 19

Pulling organizational elements toward common objectives refers to which of Fayol's five functions?

Accepted Answer

A)  Planning 
B)  Organizing 
C)  Coordinating 
D)  Controlling 
A)  Planning 
B)  Organizing 
C)  Coordinating 
D)  Controlling

Question 20

Human resources are any organization's most important resources.

Accepted Answer

A) True 
 B)False

Quantitative approaches are often closely connected with ____________ approaches, in which mathematical models are used to analyze data for decision making.

Discuss the measures companies have taken to help their employees balance their family and job responsibilities. Why are companies taking these measures?

Rita has recently been promoted from bank teller to first-level manager. As a result of the promotion, she is now in charge of eight bank tellers. Rita can best be described as a:

Suppose you are classified as a "Millennial." According to Neil Howe and William Strauss, you would prefer which of the following?

The service sector will generate almost all employment gain through the year 2016.

List and describe the five functions critical to managerial effectiveness according to Henri Fayol's school of thought.

What level of the management hierarchy are supervisors a part of? Who are supervisors responsible for managing?

Sylvia just began a new job as a retail customer service representative. However, she is dissapointed that the new job does not allow her to use her technology literacy skills. Which of the following terms best describes Sylvia's level of employment?

Both the labor force and the population are getting younger.

Which of the following statements concerning supervisors is NOT True?

The traditional mode of face-to-face communication has been altered most significantly by which change in technology?

The notion of Frederick Winslow Taylor's scientific management approach gave rise to the functional management approach.

Why are production facilities of U.S. firms being relocated to China, India, South Korea, Eastern Europe, South America, Africa, Mexico?

During training for her new job, Samara learned that her company has a mentoring program in place that is meant to engage new hires in a continuous process of assimilation and growth. This mentoring program best facilitates which process?

Quantitative/system approaches are frequently found in large organizations where sales costs and production data are analyzed using computer technology.

List at least five current workplace trends.

Henri Fayol identified planning, organizing, commanding, coordinating, and controlling as critical to managerial effectiveness.

Which of the following is True about the glass ceiling?

Pulling organizational elements toward common objectives refers to which of Fayol's five functions?

Human resources are any organization's most important resources.

The Managerial Functions

Communication: the Key to Effective Supervisory Management

Principles of Motivation

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Principles for Organizing

The Supervisors Role in Preparing Employees for Success

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Performance Management

Resolving Conflicts in the Workplace

Filters

Exam 1: Supervising in Uncertain Times

Quantitative approaches are often closely connected with ____________ approaches, in which mathematical models are used to analyze data for decision making.

Discuss the measures companies have taken to help their employees balance their family and job responsibilities. Why are companies taking these measures?

Rita has recently been promoted from bank teller to first-level manager. As a result of the promotion, she is now in charge of eight bank tellers. Rita can best be described as a:

Suppose you are classified as a "Millennial." According to Neil Howe and William Strauss, you would prefer which of the following?

The service sector will generate almost all employment gain through the year 2016.

List and describe the five functions critical to managerial effectiveness according to Henri Fayol's school of thought.

What level of the management hierarchy are supervisors a part of? Who are supervisors responsible for managing?

Sylvia just began a new job as a retail customer service representative. However, she is dissapointed that the new job does not allow her to use her technology literacy skills. Which of the following terms best describes Sylvia's level of employment?

Both the labor force and the population are getting younger.

Which of the following statements concerning supervisors is NOT True?

The traditional mode of face-to-face communication has been altered most significantly by which change in technology?

The notion of Frederick Winslow Taylor's scientific management approach gave rise to the functional management approach.

Why are production facilities of U.S. firms being relocated to China, India, South Korea, Eastern Europe, South America, Africa, Mexico?

During training for her new job, Samara learned that her company has a mentoring program in place that is meant to engage new hires in a continuous process of assimilation and growth. This mentoring program best facilitates which process?

Quantitative/system approaches are frequently found in large organizations where sales costs and production data are analyzed using computer technology.

List at least five current workplace trends.

Henri Fayol identified planning, organizing, commanding, coordinating, and controlling as critical to managerial effectiveness.

Which of the following is True about the glass ceiling?

Pulling organizational elements toward common objectives refers to which of Fayol's five functions?

Human resources are any organization's most important resources.

The Managerial Functions

Communication: the Key to Effective Supervisory Management

Principles of Motivation

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Principles for Organizing

The Supervisors Role in Preparing Employees for Success

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Performance Management

Resolving Conflicts in the Workplace

Filters