Exam 5: Solving Problems: Decision Making and the Supervisor

Quantitative methods of decision making allow the user to perform "what-if" scenarios and simulations.

In choosing from among the alternatives, the supervisor should be guided by:

The cooperative search for the best people, their organizations, and the world around them is referred to as:

By generating a series of alternatives to solving a problem, the best course of action to take is less likely to be overlooked.

A fire has just broken out in Keiko's department. This would probably be a very good time for Keiko to solicit advice from others before making a decision about what to do.

Angela has purchased a new networking printer for her research team, but she's not sure where to put it. She decides to try different locations over the course of a week to identify the best location. Angela is engaging in which basis for choosing a decision alternative?

In order to make a decision, someone must first identify the problem.

In the rare situations in which the problem cannot be defined, it is advisable to go on to the fact-gathering stage.

The decision-making process changes depending on the scope and importance of the decision that needs to be made.

Use of payback analysis as a means to select among decision alternatives is an example of which basis for choosing a decision alternative?

At ZYQ Global Inc., employees are exposed to a culture in which every living system is believed to have untapped resources and unexplored potentials. As such, personal development among employees is one of the company's most significant strengths. The culture displayed at ZYQ Global can best be described as one of:

Gina likes to be in control at work and enjoys making important decisions. She uses power to influence her subordinates and generally likes to take risks. Which decision-making style best describes Gina?

If a problem needs a quick solution, the supervisor should take a participative approach to making the decision.

At work, Charles can be described as creative but prone to mistakes. He thrives when taking on projects that result in social recognition, and often uses humor to make a point. Which decision-making style best describes Charles?

How can supervisors develop and enhance their decision-making skills?

Supervisors are born with decision-making skills; they cannot be developed.

A situation might arise in which the undesirable consequences of all alternatives appear to be so overwhelmingly unfavorable that the supervisor feels the best solution is to take no action.

Which of the following ethical tests takes into consideration morals and values that have been instilled in us since childhood?

Supervisors should train their employees in decision-making techniques because:

When Jessie goes to her manager Carlos with a problem, he listens to her problem carefully, then asks who is affected by the problem. Then he asks Jessie of she has any recommendations on a solution. This interaction displays what type of supervision?