Question 1

The four management functions include the following, except ____________.

Accepted Answer

A) planning 
B) organizing 
C) leading 
D) directing 
A) planning 
B) organizing 
C) leading 
D) directing

Question 2

The following are responsibilities of top managers, except_________.

Accepted Answer

A) managing major parts of an organization 
B) developing an organization's purpose 
C) executing organization's strategies 
D) developing an organization's objectives 
A) managing major parts of an organization 
B) developing an organization's purpose 
C) executing organization's strategies 
D) developing an organization's objectives

Question 3

Possible titles for first-line managers include the following, except ________.

Accepted Answer

A) office manager 
B) team leader 
C) regional manager 
D) supervisor 
A) office manager 
B) team leader 
C) regional manager 
D) supervisor

Question 4

Dongfang has recently moved up to shift manager at Common Grounds, a popular local coffee shop.When she was a barista, she greatly enjoyed talking to the customers about different grounds of coffee and creating new drinks for her regular customers.When her replacement, Holly, started, Dongfang continued to talk to the customers about the different coffees rather than training Holly to take over that role.Dongfang is struggling with ____________.

Accepted Answer

A) leading the store 
B) managing people 
C) controlling Holly 
D) nonmanagement functions 
A) leading the store 
B) managing people 
C) controlling Holly 
D) nonmanagement functions

Question 5

What are the four most common business functional areas and what is the basic responsibility of each?

Accepted Answer

Marketing: responsible for selling and a

Question 6

The need for __________ skills remains fairly constant at all three levels of management.

Accepted Answer

A) decision-making 
B) organizational 
C) interpersonal 
D) technical 
A) decision-making 
B) organizational 
C) interpersonal 
D) technical

Question 7

You have recently been promoted to the position of manager at your business.While you have been doing nonmanagement functions, you will now be called on to complete three new managerial actions focused on helping your employees do the work.What are they and how will you accomplish them?

Accepted Answer

Answers to this question will vary but s

Question 8

The classical theory of management focuses on all organizations whereas the behavioral theory focuses on specific types of organizations.

Accepted Answer

A) True 
 B)False

Question 9

Executives in a Wall Street Journal Gallup survey identified integrity, industriousness, and the ability to get along with people as the three most important traits for successful managers.Discuss why each of these traits is important for success as a manager.

Accepted Answer

Answers to this question will

Question 10

Someone in middle management might be called which of the following?

Accepted Answer

A) Department head 
B) Vice president 
C) Head nurse 
D) Crew leader 
A) Department head 
B) Vice president 
C) Head nurse 
D) Crew leader

Question 11

One reason that the knowledge of the history of management is important is to ___________.

Accepted Answer

A) avoid repeating mistakes 
B) impress in a job interview 
C) understand the practitioners 
D) improve training ability 
A) avoid repeating mistakes 
B) impress in a job interview 
C) understand the practitioners 
D) improve training ability

Question 12

Mary Parker Follett's contribution to administrative theory was emphasizing the need for worker participation, _________, and __________.

Accepted Answer

A) shared goals; distinct operating activities 
B) conflict resolution; fairness 
C) fairness; shared goals 
D) conflict resolution; shared goals 
A) shared goals; distinct operating activities 
B) conflict resolution; fairness 
C) fairness; shared goals 
D) conflict resolution; shared goals

Question 13

The systems theory of management focuses on individual systems and how they work.

Accepted Answer

A) True 
 B)False

Question 14

_____________ focuses on determining the best management approach for a given situation.

Accepted Answer

A) Systems theory 
B) Contingency theory 
C) Behavioral theory 
D) Management science theory 
A) Systems theory 
B) Contingency theory 
C) Behavioral theory 
D) Management science theory

Question 15

_________ focuses on the use of mathematics to aid in problem solving.

Accepted Answer

A) Management science theory 
B) Management information systems 
C) Integrative theory 
D) Systems theory 
A) Management science theory 
B) Management information systems 
C) Integrative theory 
D) Systems theory

Question 16

The five management theories include classical, management science, contingency, behavioral, and ________ theories.

Accepted Answer

A) functions 
B) systems 
C) specialization 
D) method 
A) functions 
B) systems 
C) specialization 
D) method

Question 17

Taylor's scientific management principles include all of the following, except __________.

Accepted Answer

A) using wage incentives 
B) developing a set of rules and procedures to ensure fair treatment of employees 
C) planning and scheduling work 
D) promoting job specialization 
A) using wage incentives 
B) developing a set of rules and procedures to ensure fair treatment of employees 
C) planning and scheduling work 
D) promoting job specialization

Question 18

Three friends, Saad, Shaheena, and Syddarth, all started at Plastico the same day.Saad was just promoted to the level of mid-manager because he was the first to master the inventory management system.Saad has been promoted due to his _______________ skills.

Accepted Answer

A) technical 
B) interpersonal 
C) decision-making 
D) supervisory 
A) technical 
B) interpersonal 
C) decision-making 
D) supervisory

Question 19

Top managers report to other executives or boards of directors.

Accepted Answer

A) True 
 B)False

Question 20

Consider your college or university.Discuss how various parts of your institution illustrate the interdependence of an organization's subsystems (departments) described by systems theory.

Accepted Answer

Answers to this question will vary.Stude

The four management functions include the following, except ____________.

The following are responsibilities of top managers, except_________.

Possible titles for first-line managers include the following, except ________.

What are the four most common business functional areas and what is the basic responsibility of each?

The need for __________ skills remains fairly constant at all three levels of management.

You have recently been promoted to the position of manager at your business.While you have been doing nonmanagement functions, you will now be called on to complete three new managerial actions focused on helping your employees do the work.What are they and how will you accomplish them?

The classical theory of management focuses on all organizations whereas the behavioral theory focuses on specific types of organizations.

Executives in a Wall Street Journal Gallup survey identified integrity, industriousness, and the ability to get along with people as the three most important traits for successful managers.Discuss why each of these traits is important for success as a manager.

Someone in middle management might be called which of the following?

One reason that the knowledge of the history of management is important is to ___________.

Mary Parker Follett's contribution to administrative theory was emphasizing the need for worker participation, _, and __.

The systems theory of management focuses on individual systems and how they work.

_____________ focuses on determining the best management approach for a given situation.

_________ focuses on the use of mathematics to aid in problem solving.

The five management theories include classical, management science, contingency, behavioral, and ________ theories.

Taylor's scientific management principles include all of the following, except __________.

Three friends, Saad, Shaheena, and Syddarth, all started at Plastico the same day.Saad was just promoted to the level of mid-manager because he was the first to master the inventory management system.Saad has been promoted due to his _______________ skills.

Top managers report to other executives or boards of directors.

Consider your college or university.Discuss how various parts of your institution illustrate the interdependence of an organization's subsystems (departments) described by systems theory.

The Environment: Culture, Ethics, and Social Responsibility

Managing Diversity in a Global Environment

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Managing Change, Innovation, and Entrepreneurship

Organizing and Delegating Work

Managing Team Work

Human Resources Management

Organizational Behavior: Power, Politics, Conflict, and Stress

Motivating for High Performance

Leading With Influence

Communication and Information Technology

Managing Control Systems, Finances, and People

Operations, Quality, and Productivity

Filters

Exam 1: Management and Its History

The four management functions include the following, except ____________.

The following are responsibilities of top managers, except_________.

Possible titles for first-line managers include the following, except ________.

What are the four most common business functional areas and what is the basic responsibility of each?

The need for __________ skills remains fairly constant at all three levels of management.

You have recently been promoted to the position of manager at your business.While you have been doing nonmanagement functions, you will now be called on to complete three new managerial actions focused on helping your employees do the work.What are they and how will you accomplish them?

The classical theory of management focuses on all organizations whereas the behavioral theory focuses on specific types of organizations.

Executives in a Wall Street Journal Gallup survey identified integrity, industriousness, and the ability to get along with people as the three most important traits for successful managers.Discuss why each of these traits is important for success as a manager.

Someone in middle management might be called which of the following?

One reason that the knowledge of the history of management is important is to ___________.

Mary Parker Follett's contribution to administrative theory was emphasizing the need for worker participation, _________, and __________.

The systems theory of management focuses on individual systems and how they work.

_____________ focuses on determining the best management approach for a given situation.

_________ focuses on the use of mathematics to aid in problem solving.

The five management theories include classical, management science, contingency, behavioral, and ________ theories.

Taylor's scientific management principles include all of the following, except __________.

Three friends, Saad, Shaheena, and Syddarth, all started at Plastico the same day.Saad was just promoted to the level of mid-manager because he was the first to master the inventory management system.Saad has been promoted due to his _______________ skills.

Top managers report to other executives or boards of directors.

Consider your college or university.Discuss how various parts of your institution illustrate the interdependence of an organization's subsystems (departments) described by systems theory.

The Environment: Culture, Ethics, and Social Responsibility

Managing Diversity in a Global Environment

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Managing Change, Innovation, and Entrepreneurship

Organizing and Delegating Work

Managing Team Work

Human Resources Management

Organizational Behavior: Power, Politics, Conflict, and Stress

Motivating for High Performance

Leading With Influence

Communication and Information Technology

Managing Control Systems, Finances, and People

Operations, Quality, and Productivity

Filters

Mary Parker Follett's contribution to administrative theory was emphasizing the need for worker participation, _, and __.