Exam 7: Organizing and Delegating Work

Department stores such as Macy's that offer a wide variety of products for customers use __________ departmentalization.

Big data is helping flatten organizational structures through decentralized authority by pushing decisions all the way down the hierarchy.

Which of the following would most likely be categorized as general staff?

Patricia is a first-line manager who makes important decisions with middle managers and other first-line managers.What type of authority best describes Patricia's decision making?

A balance of ______ and ______ lead to a clear definition of each individual's responsibilities.

__________ involves adding tasks to a single job to broaden variety but generally does not result in a lasting increase in motivation once those tasks are mastered.

Informal authority is common in mechanistic organizations, whereas formal authority is more accepted in organic organizations.