Question 1

Which of the following is usually considered a line department?

Accepted Answer

A) Public relations 
B) Operations 
C) Human resources 
D) Data processing 
A) Public relations 
B) Operations 
C) Human resources 
D) Data processing

Question 2

A manager should determine the amount of autonomy he or she gives an employee to develop a plan to accomplish a delegated task based on __________.

Accepted Answer

A) the employee's willingness 
B) the employee's trustworthiness 
C) the employee's seniority 
D) the employee's capability level 
A) the employee's willingness 
B) the employee's trustworthiness 
C) the employee's seniority 
D) the employee's capability level

Question 3

Arjun ensures that all of the departments and employees under him work together to accomplish strategic and operational objectives.As a manager, Arjun focuses on integration of department activities.Which concept is Arjun utilizing?

Accepted Answer

A) Coordination 
B) Authority 
C) Differentiation 
D) Flexibility 
A) Coordination 
B) Authority 
C) Differentiation 
D) Flexibility

Question 4

One way to enrich jobs is for managers to delegate more responsibility to employees to make a job satisfying.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following tasks can and should be delegated?

Accepted Answer

A) Solving employees' problems 
B) Personnel matters 
C) Confidential matters 
D) Projects or tasks in crisis 
A) Solving employees' problems 
B) Personnel matters 
C) Confidential matters 
D) Projects or tasks in crisis

Question 6

Which of the following forms of departmentalization has an internal focus?

Accepted Answer

A) Customer departmentalization 
B) Product departmentalization 
C) Functional departmentalization 
D) Territory departmentalization 
A) Customer departmentalization 
B) Product departmentalization 
C) Functional departmentalization 
D) Territory departmentalization

Question 7

Georgios has been directed by his supervisor to immediately put together a list of five possible venues for the company's annual shareholder gathering.Based on this, what level of authority has Georgios been given for this task?

Accepted Answer

A) Authority to inform 
B) Authority to recommend 
C) Authority to report 
D) Full authority 
A) Authority to inform 
B) Authority to recommend 
C) Authority to report 
D) Full authority

Question 8

People with full authority may consult their bosses for advice.

Accepted Answer

A) True 
 B)False

Question 9

All of the following are benefits of delegating, except _______________.

Accepted Answer

A) managers have more time to perform high-priority tasks 
B) delegation improves employee self-esteem 
C) delegation enriches jobs 
D) delegation decreases the number of medium-priority tasks 
A) managers have more time to perform high-priority tasks 
B) delegation improves employee self-esteem 
C) delegation enriches jobs 
D) delegation decreases the number of medium-priority tasks

Question 10

Multiple departmentalization is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service, and speed.

Accepted Answer

A) True 
 B)False

Question 11

Formal authority ___________.

Accepted Answer

A) arises from the patterns of relationships and communication that evolve as employees interact and communicate 
B) is always more effective than informal authority 
C) is the unsanctioned way of getting things accomplished 
D) is based on the specified relationships among employees 
A) arises from the patterns of relationships and communication that evolve as employees interact and communicate 
B) is always more effective than informal authority 
C) is the unsanctioned way of getting things accomplished 
D) is based on the specified relationships among employees

Question 12

Zoe's supervisor requires her to consult with him before every decision.Even though Zoe is an experienced and high-performing employee, her manager closely watches her work and double-checks all of her reports.Based on this, it is likely that Zoe's manager could be described as a __________.

Accepted Answer

A) authoritarian 
B) macromanager 
C) micromanager 
D) contrarian 
A) authoritarian 
B) macromanager 
C) micromanager 
D) contrarian

Question 13

Which of the following is not a process of job simplification?

Accepted Answer

A) Change sequence 
B) Rotate 
C) Eliminate 
D) Combine 
A) Change sequence 
B) Rotate 
C) Eliminate 
D) Combine

Question 14

Which of the following is not a principle of organization?

Accepted Answer

A) Coordination 
B) Span of management 
C) Creativity and innovation 
D) Flexibility 
A) Coordination 
B) Span of management 
C) Creativity and innovation 
D) Flexibility

Question 15

Taylor is a cashier at Best Buy.Her manager decides to have Taylor trained to work on the floor, helping customers find what they need, in case the store is short-staffed on the floor.This is an example of ___________.

Accepted Answer

A) job simplification 
B) cross-training 
C) job enrichment 
D) changing the sequence of tasks 
A) job simplification 
B) cross-training 
C) job enrichment 
D) changing the sequence of tasks

Question 16

Explain the difference between flat and tall organizations.

Accepted Answer

A flat organization has few le

Question 17

Authority is different from power.Power is __________.

Accepted Answer

A) broader in scope 
B) narrower in scope 
C) always formal 
D) always informal 
A) broader in scope 
B) narrower in scope 
C) always formal 
D) always informal

Question 18

When should a plan be developed in the delegation process?

Accepted Answer

A) After explaining the need for delegation and the reasons for selecting the employee 
B) Before setting objectives that define responsibility and a deadline 
C) After setting objectives that define responsibility and a deadline 
D) Before explaining the need for delegation and the reasons for selecting the employee 
A) After explaining the need for delegation and the reasons for selecting the employee 
B) Before setting objectives that define responsibility and a deadline 
C) After setting objectives that define responsibility and a deadline 
D) Before explaining the need for delegation and the reasons for selecting the employee

Question 19

What determines the type of organizational design an organization falls under?

Accepted Answer

A) Type of departmentalization 
B) Type of functionalities 
C) Structure of the organization chart 
D) The chain of command 
A) Type of departmentalization 
B) Type of functionalities 
C) Structure of the organization chart 
D) The chain of command

Question 20

Which of the following is not a type of departmentalization?

Accepted Answer

A) Functional 
B) Informal 
C) Divisional 
D) Matrix 
A) Functional 
B) Informal 
C) Divisional 
D) Matrix

Which of the following is usually considered a line department?

A manager should determine the amount of autonomy he or she gives an employee to develop a plan to accomplish a delegated task based on __________.

Arjun ensures that all of the departments and employees under him work together to accomplish strategic and operational objectives.As a manager, Arjun focuses on integration of department activities.Which concept is Arjun utilizing?

One way to enrich jobs is for managers to delegate more responsibility to employees to make a job satisfying.

Which of the following tasks can and should be delegated?

Which of the following forms of departmentalization has an internal focus?

Georgios has been directed by his supervisor to immediately put together a list of five possible venues for the company's annual shareholder gathering.Based on this, what level of authority has Georgios been given for this task?

People with full authority may consult their bosses for advice.

All of the following are benefits of delegating, except _______________.

Multiple departmentalization is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service, and speed.

Formal authority ___________.

Zoe's supervisor requires her to consult with him before every decision.Even though Zoe is an experienced and high-performing employee, her manager closely watches her work and double-checks all of her reports.Based on this, it is likely that Zoe's manager could be described as a __________.

Which of the following is not a process of job simplification?

Which of the following is not a principle of organization?

Taylor is a cashier at Best Buy.Her manager decides to have Taylor trained to work on the floor, helping customers find what they need, in case the store is short-staffed on the floor.This is an example of ___________.

Explain the difference between flat and tall organizations.

Authority is different from power.Power is __________.

When should a plan be developed in the delegation process?

What determines the type of organizational design an organization falls under?

Which of the following is not a type of departmentalization?

Management and Its History

The Environment: Culture, Ethics, and Social Responsibility

Managing Diversity in a Global Environment

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Managing Change, Innovation, and Entrepreneurship

Managing Team Work

Human Resources Management

Organizational Behavior: Power, Politics, Conflict, and Stress

Motivating for High Performance

Leading With Influence

Communication and Information Technology

Managing Control Systems, Finances, and People

Operations, Quality, and Productivity

Filters

Exam 7: Organizing and Delegating Work

Which of the following is usually considered a line department?

A manager should determine the amount of autonomy he or she gives an employee to develop a plan to accomplish a delegated task based on __________.

Arjun ensures that all of the departments and employees under him work together to accomplish strategic and operational objectives.As a manager, Arjun focuses on integration of department activities.Which concept is Arjun utilizing?

One way to enrich jobs is for managers to delegate more responsibility to employees to make a job satisfying.

Which of the following tasks can and should be delegated?

Which of the following forms of departmentalization has an internal focus?

Georgios has been directed by his supervisor to immediately put together a list of five possible venues for the company's annual shareholder gathering.Based on this, what level of authority has Georgios been given for this task?

People with full authority may consult their bosses for advice.

All of the following are benefits of delegating, except _______________.

Multiple departmentalization is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service, and speed.

Formal authority ___________.

Zoe's supervisor requires her to consult with him before every decision.Even though Zoe is an experienced and high-performing employee, her manager closely watches her work and double-checks all of her reports.Based on this, it is likely that Zoe's manager could be described as a __________.

Which of the following is not a process of job simplification?

Which of the following is not a principle of organization?

Taylor is a cashier at Best Buy.Her manager decides to have Taylor trained to work on the floor, helping customers find what they need, in case the store is short-staffed on the floor.This is an example of ___________.

Explain the difference between flat and tall organizations.

Authority is different from power.Power is __________.

When should a plan be developed in the delegation process?

What determines the type of organizational design an organization falls under?

Which of the following is not a type of departmentalization?

Management and Its History

The Environment: Culture, Ethics, and Social Responsibility

Managing Diversity in a Global Environment

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Managing Change, Innovation, and Entrepreneurship

Managing Team Work

Human Resources Management

Organizational Behavior: Power, Politics, Conflict, and Stress

Motivating for High Performance

Leading With Influence

Communication and Information Technology

Managing Control Systems, Finances, and People

Operations, Quality, and Productivity

Filters