Question 1

Which job design approach is focused on making jobs more specialized?

Accepted Answer

A) Job enlargement 
B) Job simplification 
C) Job enrichment 
D) Job rotation 
A) Job enlargement 
B) Job simplification 
C) Job enrichment 
D) Job rotation

Question 2

Explain the difference between job simplification and job expansion.

Accepted Answer

Job simplification is the process of eli

Question 3

Where on the spectrum of authority seems to be the "key to success"?

Accepted Answer

A) Centralized 
B) Decentralized 
C) The "right balance" 
D) Alternating between centralized and decentralized with each decision 
A) Centralized 
B) Decentralized 
C) The "right balance" 
D) Alternating between centralized and decentralized with each decision

Question 4

Mechanistic organizations __________.

Accepted Answer

A) define jobs broadly 
B) tend to work well in stable environments 
C) have decisions made at lower levels 
D) are flexible 
A) define jobs broadly 
B) tend to work well in stable environments 
C) have decisions made at lower levels 
D) are flexible

Question 5

An organization chart is a graphic illustration of the organization's management hierarchy and departments and __________.

Accepted Answer

A) their functionality 
B) their size 
C) their working relationships 
D) their relative importance to the organization 
A) their functionality 
B) their size 
C) their working relationships 
D) their relative importance to the organization

Question 6

Beryl has been asked to look over several different logo designs developed by the marketing firm her boss hired.Her boss has asked Beryl to put together a brief memo for him describing which logo she thinks is best.He has promised to take her input into consideration when he makes his final decision.In this situation, Beryl has __________.

Accepted Answer

A) authority to inform 
B) authority to recommend 
C) authority to report 
D) full authority 
A) authority to inform 
B) authority to recommend 
C) authority to report 
D) full authority

Question 7

Which of the following is not a new approach to organizational design?

Accepted Answer

A) Divisional 
B) Modular 
C) Virtual 
D) Network 
A) Divisional 
B) Modular 
C) Virtual 
D) Network

Question 8

Which of the following flexible work arrangements involves giving employees the freedom to select their working hours within certain hours?

Accepted Answer

A) Flextime 
B) Compressed work week 
C) Swing shifts 
D) Job sharing 
A) Flextime 
B) Compressed work week 
C) Swing shifts 
D) Job sharing

Question 9

Generally, the larger the firm, the more mechanistic it becomes.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following correctly orders the delegation process?

Accepted Answer

A) Set objectives, explain the need, establish controls, and develop a plan. 
B) Set objectives, develop a plan, explain the need, and establish controls. 
C) Explain the need, establish controls, set objectives, and develop a plan. 
D) Explain the need, set objectives, develop a plan, and establish controls. 
A) Set objectives, explain the need, establish controls, and develop a plan. 
B) Set objectives, develop a plan, explain the need, and establish controls. 
C) Explain the need, establish controls, set objectives, and develop a plan. 
D) Explain the need, set objectives, develop a plan, and establish controls.

Question 11

Beverley wants to sign up for Time Warner Cable Internet online.She has the option to choose residential or business services.Which method of departmentalization is Time Warner Cable probably using?

Accepted Answer

A) Customer 
B) Territory 
C) Product 
D) Divisional 
A) Customer 
B) Territory 
C) Product 
D) Divisional

Question 12

__________ is the grouping of related activities into units.

Accepted Answer

A) Job design 
B) Departmentalization 
C) Organizational design 
D) Coordination 
A) Job design 
B) Departmentalization 
C) Organizational design 
D) Coordination

Question 13

How does informal authority develop?

Accepted Answer

Informal authority arises from

Question 14

Companies with multiple products commonly use customer departmentalization.

Accepted Answer

A) True 
 B)False

Question 15

Being able to freely select a course of action and carry it out but being required to discuss the action with one's supervisor afterward describes __________.

Accepted Answer

A) authority to inform 
B) authority to recommend 
C) authority to report 
D) full authority 
A) authority to inform 
B) authority to recommend 
C) authority to report 
D) full authority

Question 16

Daniela is a member of a team at a company that handles promotions for minor-league baseball clubs.Daniela's manager has been redesigning her team members' jobs in an effort to increase productivity.The manager has also provided Daniela's team with a new strategy for the coming season and is currently interviewing candidates to replace a team member who recently left the company.On what type of team is Daniela most likely working?

Accepted Answer

A) Workgroup 
B) Independent 
C) Self-managed 
D) Integrated 
A) Workgroup 
B) Independent 
C) Self-managed 
D) Integrated

Question 17

Which of the following contemporary organizational designs involves boundaryless interrelationships among different organizations?

Accepted Answer

A) Virtual organization 
B) Modular organization 
C) Team organization 
D) Network organization 
A) Virtual organization 
B) Modular organization 
C) Team organization 
D) Network organization

Question 18

After creating a to-do list and assigning priorities, how should tasks be carried out so as to avoid errors and save time?

Accepted Answer

A) Work from lowest priority to highest. 
B) Focus on one task at a time. 
C) Try to finish multiple tasks with the same action. 
D) All tasks should be delegated. 
A) Work from lowest priority to highest. 
B) Focus on one task at a time. 
C) Try to finish multiple tasks with the same action. 
D) All tasks should be delegated.

Question 19

Companies with unrelated diversified business units use the matrix structure.

Accepted Answer

A) True 
 B)False

Question 20

Which type of authority is more common in organic organizations?

Accepted Answer

A) Decentralized 
B) Centralized 
C) Bureaucratic 
D) Organic organizations are not more likely to use one or the other. 
A) Decentralized 
B) Centralized 
C) Bureaucratic 
D) Organic organizations are not more likely to use one or the other.

Which job design approach is focused on making jobs more specialized?

Explain the difference between job simplification and job expansion.

Where on the spectrum of authority seems to be the "key to success"?

Mechanistic organizations __________.

An organization chart is a graphic illustration of the organization's management hierarchy and departments and __________.

Which of the following is not a new approach to organizational design?

Which of the following flexible work arrangements involves giving employees the freedom to select their working hours within certain hours?

Generally, the larger the firm, the more mechanistic it becomes.

Which of the following correctly orders the delegation process?

Beverley wants to sign up for Time Warner Cable Internet online.She has the option to choose residential or business services.Which method of departmentalization is Time Warner Cable probably using?

__________ is the grouping of related activities into units.

How does informal authority develop?

Companies with multiple products commonly use customer departmentalization.

Being able to freely select a course of action and carry it out but being required to discuss the action with one's supervisor afterward describes __________.

Which of the following contemporary organizational designs involves boundaryless interrelationships among different organizations?

After creating a to-do list and assigning priorities, how should tasks be carried out so as to avoid errors and save time?

Companies with unrelated diversified business units use the matrix structure.

Which type of authority is more common in organic organizations?

Management and Its History

The Environment: Culture, Ethics, and Social Responsibility

Managing Diversity in a Global Environment

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Managing Change, Innovation, and Entrepreneurship

Managing Team Work

Human Resources Management

Organizational Behavior: Power, Politics, Conflict, and Stress

Motivating for High Performance

Leading With Influence

Communication and Information Technology

Managing Control Systems, Finances, and People

Operations, Quality, and Productivity

Filters

Exam 7: Organizing and Delegating Work

Which job design approach is focused on making jobs more specialized?

Explain the difference between job simplification and job expansion.

Where on the spectrum of authority seems to be the "key to success"?

Mechanistic organizations __________.

An organization chart is a graphic illustration of the organization's management hierarchy and departments and __________.

Which of the following is not a new approach to organizational design?

Which of the following flexible work arrangements involves giving employees the freedom to select their working hours within certain hours?

Generally, the larger the firm, the more mechanistic it becomes.

Which of the following correctly orders the delegation process?

Beverley wants to sign up for Time Warner Cable Internet online.She has the option to choose residential or business services.Which method of departmentalization is Time Warner Cable probably using?

__________ is the grouping of related activities into units.

How does informal authority develop?

Companies with multiple products commonly use customer departmentalization.

Being able to freely select a course of action and carry it out but being required to discuss the action with one's supervisor afterward describes __________.

Which of the following contemporary organizational designs involves boundaryless interrelationships among different organizations?

After creating a to-do list and assigning priorities, how should tasks be carried out so as to avoid errors and save time?

Companies with unrelated diversified business units use the matrix structure.

Which type of authority is more common in organic organizations?

Management and Its History

The Environment: Culture, Ethics, and Social Responsibility

Managing Diversity in a Global Environment

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Managing Change, Innovation, and Entrepreneurship

Managing Team Work

Human Resources Management

Organizational Behavior: Power, Politics, Conflict, and Stress

Motivating for High Performance

Leading With Influence

Communication and Information Technology

Managing Control Systems, Finances, and People

Operations, Quality, and Productivity

Filters