Question 1

In terms of prioritization and the to-do list, how can one avoid the tendency to put off a high-priority task to work on a lower-level one?

Accepted Answer

A) Look for ways to complete a high-level and a low-level task simultaneously. 
B) If the high-priority task becomes too much, delegate it to someone else. 
C) Add and prioritize new tasks as they come up. 
D) Ignore new tasks until the current high-priority task is complete. 
A) Look for ways to complete a high-level and a low-level task simultaneously. 
B) If the high-priority task becomes too much, delegate it to someone else. 
C) Add and prioritize new tasks as they come up. 
D) Ignore new tasks until the current high-priority task is complete.

Question 2

Chloe works for a corporation that owns seven different fast food chains.While each of the chains appears to customers to be an independent business, their growth strategies are closely coordinated at the corporate level to be sure the building of a new restaurant for one chain doesn't interfere with the success of other corporate-owned chains.On the other hand, since each of the chains offers a different type of food and targets a different demographic, each one handles its own marketing strategy more or less independently.Given this, it seems likely that Chloe's corporation is using a __________ structure.

Accepted Answer

A) conglomerate 
B) modular 
C) matrix 
D) divisional 
A) conglomerate 
B) modular 
C) matrix 
D) divisional

Question 3

Prioritized to-do lists should be updated often and new tasks should be added.

Accepted Answer

A) True 
 B)False

Question 4

The internal structure of an organization or the arrangement of positions in the organization into work units or departments and the interrelationships among these units or departments is known as organizational __________.

Accepted Answer

A) charting 
B) engineering 
C) design 
D) management 
A) charting 
B) engineering 
C) design 
D) management

Question 5

One problem with job simplification is that it almost always results in a job that is more repetitive and boring than it was before it was simplified.

Accepted Answer

A) True 
 B)False

Question 6

In terms of their direction of flow in organizations, which is correct?

Accepted Answer

A) Responsibility flows down; authority flows up; accountability flows down. 
B) Responsibility flows up; authority flows up; accountability flows down. 
C) Responsibility flows down; authority flows up; accountability flows up. 
D) Responsibility flows down; authority flows down; accountability flows up. 
A) Responsibility flows down; authority flows up; accountability flows down. 
B) Responsibility flows up; authority flows up; accountability flows down. 
C) Responsibility flows down; authority flows up; accountability flows up. 
D) Responsibility flows down; authority flows down; accountability flows up.

Question 7

Line authority is the responsibility to advise and assist other personnel.

Accepted Answer

A) True 
 B)False

Question 8

The major distinction between centralized authority and decentralized authority lies in who makes important decisions.

Accepted Answer

A) True 
 B)False

Question 9

Committees are often given authority to recommend.

Accepted Answer

A) True 
 B)False

Question 10

Responsibility is ________.

Accepted Answer

A) the obligation to achieve objectives by performing required activities 
B) the right to make decisions, issue orders, and use resources 
C) how well individuals meet their objectives 
D) the clear line of authority from the top to the bottom of an organization, forming a hierarchy 
A) the obligation to achieve objectives by performing required activities 
B) the right to make decisions, issue orders, and use resources 
C) how well individuals meet their objectives 
D) the clear line of authority from the top to the bottom of an organization, forming a hierarchy

Question 11

When is a deadline without control checkpoints appropriate?

Accepted Answer

A) Dynamic tasks that change frequently 
B) Simple, short tasks 
C) Lengthy tasks 
D) Low-priority tasks 
A) Dynamic tasks that change frequently 
B) Simple, short tasks 
C) Lengthy tasks 
D) Low-priority tasks

Question 12

The major advantage of matrix departmentalization is ___________.

Accepted Answer

A) coordination 
B) unity of command 
C) decreased span of management 
D) flexibility 
A) coordination 
B) unity of command 
C) decreased span of management 
D) flexibility

Question 13

Organic organizations __________.

Accepted Answer

A) are flexible 
B) focus on following procedures and rules 
C) have specialized jobs 
D) have top-level managers making decisions 
A) are flexible 
B) focus on following procedures and rules 
C) have specialized jobs 
D) have top-level managers making decisions

Question 14

Divisional departmentalization ______________.

Accepted Answer

A) organizes departments around the needs of customers 
B) establishes separate units in each area in which the enterprise does business 
C) organizes departments around goods or services 
D) is based on semiautonomous strategic business units 
A) organizes departments around the needs of customers 
B) establishes separate units in each area in which the enterprise does business 
C) organizes departments around goods or services 
D) is based on semiautonomous strategic business units

Question 15

Nora's boss asked her to take care of writing up the employee schedule this week, as he had to travel out of town.Nora can delegate this task to one of employees that work under her supervision if she needs to.

Accepted Answer

A) True 
 B)False

Question 16

Functional departmentalization involves organizing departments around ___________.

Accepted Answer

A) essential input activities 
B) goods and services 
C) essential output activities 
D) whatever arrangement functions best in the current environment 
A) essential input activities 
B) goods and services 
C) essential output activities 
D) whatever arrangement functions best in the current environment

Question 17

Many retailers no longer require a customer signature for credit and debit card transactions under a certain amount.For the employees of those retailers, this is a form of __________.

Accepted Answer

A) job rotation 
B) job enrichment 
C) job simplification 
D) job enlargement 
A) job rotation 
B) job enrichment 
C) job simplification 
D) job enlargement

Question 18

Organic organizations have a greater division of labor than mechanistic organizations.

Accepted Answer

A) True 
 B)False

Question 19

What are the three priority-determination questions?

Accepted Answer

Do I need to be personally involved beca

Question 20

Matrix departmentalization combines ___________ and ___________ departmentalization.

Accepted Answer

A) territory, customer 
B) territory, product 
C) functional, customer 
D) functional, product 
A) territory, customer 
B) territory, product 
C) functional, customer 
D) functional, product

In terms of prioritization and the to-do list, how can one avoid the tendency to put off a high-priority task to work on a lower-level one?

Prioritized to-do lists should be updated often and new tasks should be added.

The internal structure of an organization or the arrangement of positions in the organization into work units or departments and the interrelationships among these units or departments is known as organizational __________.

One problem with job simplification is that it almost always results in a job that is more repetitive and boring than it was before it was simplified.

In terms of their direction of flow in organizations, which is correct?

Line authority is the responsibility to advise and assist other personnel.

The major distinction between centralized authority and decentralized authority lies in who makes important decisions.

Committees are often given authority to recommend.

Responsibility is ________.

When is a deadline without control checkpoints appropriate?

The major advantage of matrix departmentalization is ___________.

Organic organizations __________.

Divisional departmentalization ______________.

Nora's boss asked her to take care of writing up the employee schedule this week, as he had to travel out of town.Nora can delegate this task to one of employees that work under her supervision if she needs to.

Functional departmentalization involves organizing departments around ___________.

Many retailers no longer require a customer signature for credit and debit card transactions under a certain amount.For the employees of those retailers, this is a form of __________.

Organic organizations have a greater division of labor than mechanistic organizations.

What are the three priority-determination questions?

Matrix departmentalization combines _ and _ departmentalization.

Management and Its History

The Environment: Culture, Ethics, and Social Responsibility

Managing Diversity in a Global Environment

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Managing Change, Innovation, and Entrepreneurship

Managing Team Work

Human Resources Management

Organizational Behavior: Power, Politics, Conflict, and Stress

Motivating for High Performance

Leading With Influence

Communication and Information Technology

Managing Control Systems, Finances, and People

Operations, Quality, and Productivity

Filters

Exam 7: Organizing and Delegating Work

In terms of prioritization and the to-do list, how can one avoid the tendency to put off a high-priority task to work on a lower-level one?

Prioritized to-do lists should be updated often and new tasks should be added.

The internal structure of an organization or the arrangement of positions in the organization into work units or departments and the interrelationships among these units or departments is known as organizational __________.

One problem with job simplification is that it almost always results in a job that is more repetitive and boring than it was before it was simplified.

In terms of their direction of flow in organizations, which is correct?

Line authority is the responsibility to advise and assist other personnel.

The major distinction between centralized authority and decentralized authority lies in who makes important decisions.

Committees are often given authority to recommend.

Responsibility is ________.

When is a deadline without control checkpoints appropriate?

The major advantage of matrix departmentalization is ___________.

Organic organizations __________.

Divisional departmentalization ______________.

Nora's boss asked her to take care of writing up the employee schedule this week, as he had to travel out of town.Nora can delegate this task to one of employees that work under her supervision if she needs to.

Functional departmentalization involves organizing departments around ___________.

Many retailers no longer require a customer signature for credit and debit card transactions under a certain amount.For the employees of those retailers, this is a form of __________.

Organic organizations have a greater division of labor than mechanistic organizations.

What are the three priority-determination questions?

Matrix departmentalization combines ___________ and ___________ departmentalization.

Management and Its History

The Environment: Culture, Ethics, and Social Responsibility

Managing Diversity in a Global Environment

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Managing Change, Innovation, and Entrepreneurship

Managing Team Work

Human Resources Management

Organizational Behavior: Power, Politics, Conflict, and Stress

Motivating for High Performance

Leading With Influence

Communication and Information Technology

Managing Control Systems, Finances, and People

Operations, Quality, and Productivity

Filters

Matrix departmentalization combines _ and _ departmentalization.