Exam 7: On-The-Job Training Methods

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The preparation step of job instruction training includes a communication strategy and determining the knowledge and skills of the trainee.

(True/False)
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What training method shares characteristics similar to mentoring with one significant difference: scope or focus?

(Multiple Choice)
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Job instruction training has four steps: preparation,instruction,performance,and follow-up.In which step does the trainer attempt to build the trainee's belief that he/she will be successful?

(Multiple Choice)
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Coaching and mentoring are synonymous,focusing on broad skill needs of trainees.

(True/False)
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From the perspective of an employee,what are some of the benefits associated with job rotation?

(Multiple Choice)
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What was the motivation behind White Spot starting its in-house Red Seal Certification program?

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Describe at least three advantages of using performance aids as an on-the-job training method.

(Essay)
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Which of the following areas is NOT identified in the textbook as an important issue to consider when designing a mentoring program?

(Multiple Choice)
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Which of the following is NOT a rationale for asking trainees to perform less difficult parts of the job first in the performance phase of job instruction training?

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What term describes performance aids that leverage technology?

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What are the salient foci of the coaching training method?

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One of the critical steps in job instruction training is performance.

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The textbook identifies numerous advantages of apprenticeship programs to Canadian organizations including higher productivity,enhanced reputation,and higher turnover cost.

(True/False)
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Mentors play two major roles including career support and psychosocial support.

(True/False)
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The choice of on-the-job,off-the-job,or blended training should be anchored on training needs and objectives.

(True/False)
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