Exam 3: Creative Problem Solving and Decision Making

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What is the current trend concerning the use of groups to solve problems and make decisions?

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When managers will not admit that they made a bad decision,they are in the process known as escalation of denial.

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Define a problem in an organization you work for or have worked for.Be sure to clearly distinguish the symptoms from the causes of the problem.

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Incubation is sometimes referred to as the "Aha,now I get it" phenomenon.

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Which of the following quantitative techniques is the most subjective in making a decision?

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Synectics is the process of generating novel alternatives through role playing and fantasizing.

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In __________,decisions tend to be more autocratic.

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Judy is a manager at Sears and is scheduling employees for next week.This would be classified as a __________ decision,made under conditions of __________.

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All of the following are steps in the decision-making model EXCEPT:

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Programmed decisions arise in recurring or routine situations.

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When making a decision under the conditions of __________,you know the outcome of each alternative in advance.

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Would a maximum price of $1,000 to spend on a stereo be an objective or a criterion?

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Give an example of a group decision made in an organization you work for or have worked for.Identify the advantages and disadvantages encountered by the group.

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The current trend in management favors increased employee participation.

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Are problem solving and decision making really all that important? How do you rate your decision-making ability?

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In countries with low power distance cultures,decision making tends to be autocratic.

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Cost-benefit analysis uses subjective intuition and judgment along with math to derive a solution.

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In countries with low power distance cultures,decision making tends to be __________.

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A reflective decision maker likes to take plenty of time to make decisions,gathering considerable information and analyzing several alternatives.

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The time-driven version of Vroom's participative decision-making model emphasizes group development.

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