Exam 5: Organizing and Delegating Work

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Departmentalization is the grouping of related activities into units.

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A __________ structure is based on autonomous profit centers.

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What do the terms differentiation and integration mean?

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All of the following are levels of authority EXCEPT:

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Describe an obstacle to delegation or sign of delegating too little that you have observed.

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Job simplification is the process of making jobs less specialized,whereas job expansion is used to make jobs more specialized.

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You should ask yourself the priority-determination questions about each task that needs to be completed.

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As a simple guide,what one question can a manager ask to determine what and what not to delegate?

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Discuss the difference between formal and informal authority and centralized and decentralized authority.

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The Scaler Principle refers to:

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Describe the relationship between line and staff authority.

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Describe the type of authority (centralized or decentralized)used in an organization you work for or have worked for.

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Job __________ is the process of identifying tasks that each employee is responsible for completing.

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Differentiation refers to the need to coordinate the departmental activities.

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Which of the following contingency factors does NOT affect structure?

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Lucy wanted the six different office groups to work better together.She wanted to improve intergroup behavior.Which of the organizational principles was Lucy utilizing?

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For the following question(s), write the numbers 1, 2, and 3. To the right of each number 1-3, write the priority-determination questions. To the left of the numbers, write yes or no as the answer to each question. On the priority line, write the priority. Questions: Priority: -You are the manager of a retail chain.You just returned from lunch and got this message: "Chris called,return the call." Chris is a personal friend.Calling Chris back during company time should be what level of priority?

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Lucy decided to give each of her managers three new employees,which resulted in each manager having ten employees under their direction.Which of the following organizational principles was Lucy utilizing?

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Follow the chain of command from your present position (or one you held in the past)to the top of the organization.Start by identifying anyone who reported to you,then list your boss's title,your boss's boss's title,and on up to the top manager's title.

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Job __________ is the process of building motivators into the job itself to make it more interesting and challenging.

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