Exam 5: Organizing and Delegating Work

Specialist staff work with only one manager and help the manager in any way needed.

What newer approach to departmentalization uses an all-directional focus that increases speed of response,individual accountability,flexibility,knowledge sharing,and coordination throughout the organization?

Why is each of the four steps in the delegation process necessary?

For the following question(s), your professor will select the university, college, school, or department level of analysis. Based on the level, answer the following question(s) to analyze the organization. -Refer to Exhibit 5-2.How are the principles of organization followed? (Be sure to include the span of management and division of labor.)

What is the difference between a network structure and a virtual organization?

For the following question(s), write the numbers 1, 2, and 3. To the right of each number 1-3, write the priority-determination questions. To the left of the numbers, write yes or no as the answer to each question. On the priority line, write the priority. Questions: Priority: -The human resources manager sent you,a middle manager,a memo asking for a list of all your employees with job titles.It is due in one week.Making the list should be what level of priority for you?

Which of the following statements is NOT true regarding formal authority?

Product departmentalization is the form most widely used by small organizations.

What is the difference between product and customer departmentalization?

Explain what an organization chart is and list the four aspects of a firm that it shows.

The four levels of authority are the authority to inform,the authority to recommend,the authority to report,and the authority to act.

Staff authority is the responsibility to advise and assist other personnel.

For the following question(s), write each step of the delegation process, followed by what you would say for each step. -The Delegation Process.You are a production manager in a large company.You have received a request for information on your department by the new human resources manager.You are going to delegate the task of writing the answers to the questions to provide the information that the human resources manager wants to your secretary,Chris.Chris has worked for you for several years and should be able to word process the information without any help from you.It shouldn't take more than a couple of hours to record the information.

In the job characteristics model,__________ is the number of diverse tasks that make up a job and the number of skills used to perform the job.

How is division of labor (specialization of jobs)used in the medical profession and in schools? How does the restaurant industry use specialization?

Pennzoil owns Jiffy Lube,a gas company,and sells a variety of oil and other car products.Which of the following types of departmentalization best describes Pennzoil?

For the following question(s), write each step of the delegation process, followed by what you would say for each step. -The Delegation Process.You are a college professor and advisor of students.You have received the grade reports for your advisees.You have a file folder for each advisee,which contains a form to record grades on.You are going to delegate the task of recording grades to your graduate assistant.It should not take more than a couple of hours to do the task.You will teach your graduate assistant how to record and file the grades during your delegation of the task.For this step of the delegation process,just state that you will teach the graduate assistant how to do the task.

All of the following are usually line departments EXCEPT:

__________ authority is the responsibility to advise and assist other personnel.

List three to five tasks you must complete in the near future and prioritize them using Exhibit 5-10.