Question 1

Describe the primary difference between a committee and a task force.

Accepted Answer

While a committee is normally

Question 2

Groupthink refers to __________________

Accepted Answer

A)  the willingness of individual group members to set aside their personal opinions and go along with everyone else. 
B)  the four-step decision-making process in groups. 
C)  software programs that help groups make decisions. 
D)  the basic rules that underlie a group's behaviour. 
A)  the willingness of individual group members to set aside their personal opinions and go along with everyone else. 
B)  the four-step decision-making process in groups. 
C)  software programs that help groups make decisions. 
D)  the basic rules that underlie a group's behaviour.

Question 3

Discuss two advantages as well as two disadvantages of online meetings compared to face-to-face meetings.

Accepted Answer

Advantages of online meetings = they can

Question 4

If you encounter irrational resistance,avoid calling the person's attention to it.

Accepted Answer

A) True 
 B)False

Question 5

Many companies today use intranets and blog postings to distribute meeting minutes.

Accepted Answer

A) True 
 B)False

Question 6

Group __________ are informal standards of conduct that members share and that guide member behaviour.

Accepted Answer

The answer of Group __________ are informal standards of conduct...

Question 7

Discuss four strategies to use when planning an effective meeting.

Accepted Answer

The first task is to decide whether the

Question 8

Describe three functional team roles and discuss how these roles aid in achieving project goals.

Accepted Answer

Functional roles = Encouraging (drawing

Question 9

A lack __________ of is cited as the most common reason for the failure of teams.

Accepted Answer

The answer of A lack __________ of is cited as...

Question 10

In __________ writing,a team of writers works together to produce a single document.

Accepted Answer

The answer of In __________ writing,a team of writers works...

Question 11

Group members who play task-facilitating roles are motivated to fulfill personal needs so they tend to be less productive than other members.

Accepted Answer

A) True 
 B)False

Question 12

Maintaining eye contact is often effective for indicating attention and interest.

Accepted Answer

A) True 
 B)False

Question 13

Good listeners specialize in one of the three types of listening and apply it to nearly all situations.

Accepted Answer

A) True 
 B)False

Question 14

Some group members have a(n)__________: private motives that affect the group's interaction.

Accepted Answer

The answer of Some group members have a(n)__________: private motives...

Question 15

The goal of content listening is to evaluate the logic,validity,and implications of a message.

Accepted Answer

A) True 
 B)False

Question 16

What are four potential disadvantages of working in teams?

Accepted Answer

While teams yield numerous benefits,it i

Question 17

Until roles and status have stabilized on a team,it may have trouble accomplishing its goals.

Accepted Answer

A) True 
 B)False

Question 18

"Selective listening" refers to ___________________

Accepted Answer

A)  a highly focused form of listening. 
B)  when the listener's mind wanders until something relevant is said. 
C)  a form of defensive listening. 
D)  listening only long enough to get a word in edgewise. 
A)  a highly focused form of listening. 
B)  when the listener's mind wanders until something relevant is said. 
C)  a form of defensive listening. 
D)  listening only long enough to get a word in edgewise.

Question 19

The one aspect of nonverbal communication that you have little or no control over is your physical attractiveness.

Accepted Answer

A) True 
 B)False

Question 20

When questioned about material they have just listened to,most people are likely to ______________

Accepted Answer

A)  remember nearly all of the content correctly. 
B)  get the facts mixed up. 
C)  remember almost nothing. 
D)  fake an answer. 
A)  remember nearly all of the content correctly. 
B)  get the facts mixed up. 
C)  remember almost nothing. 
D)  fake an answer.

Describe the primary difference between a committee and a task force.

Groupthink refers to __________________

Discuss two advantages as well as two disadvantages of online meetings compared to face-to-face meetings.

If you encounter irrational resistance,avoid calling the person's attention to it.

Many companies today use intranets and blog postings to distribute meeting minutes.

Group __________ are informal standards of conduct that members share and that guide member behaviour.

Discuss four strategies to use when planning an effective meeting.

Describe three functional team roles and discuss how these roles aid in achieving project goals.

A lack __________ of is cited as the most common reason for the failure of teams.

In __________ writing,a team of writers works together to produce a single document.

Group members who play task-facilitating roles are motivated to fulfill personal needs so they tend to be less productive than other members.

Maintaining eye contact is often effective for indicating attention and interest.

Good listeners specialize in one of the three types of listening and apply it to nearly all situations.

Some group members have a(n)__________: private motives that affect the group's interaction.

The goal of content listening is to evaluate the logic,validity,and implications of a message.

What are four potential disadvantages of working in teams?

Until roles and status have stabilized on a team,it may have trouble accomplishing its goals.

"Selective listening" refers to ___________________

The one aspect of nonverbal communication that you have little or no control over is your physical attractiveness.

When questioned about material they have just listened to,most people are likely to ______________

Achieving Success Through Effective Business Communication

Communicating Interculturally

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Filters

Exam 2: Communicating in Teams and Mastering Listening and Nonverbal Communication

Describe the primary difference between a committee and a task force.

Groupthink refers to __________________

Discuss two advantages as well as two disadvantages of online meetings compared to face-to-face meetings.

If you encounter irrational resistance,avoid calling the person's attention to it.

Many companies today use intranets and blog postings to distribute meeting minutes.

Group __________ are informal standards of conduct that members share and that guide member behaviour.

Discuss four strategies to use when planning an effective meeting.

Describe three functional team roles and discuss how these roles aid in achieving project goals.

A lack __________ of is cited as the most common reason for the failure of teams.

In __________ writing,a team of writers works together to produce a single document.

Group members who play task-facilitating roles are motivated to fulfill personal needs so they tend to be less productive than other members.

Maintaining eye contact is often effective for indicating attention and interest.

Good listeners specialize in one of the three types of listening and apply it to nearly all situations.

Some group members have a(n)__________: private motives that affect the group's interaction.

The goal of content listening is to evaluate the logic,validity,and implications of a message.

What are four potential disadvantages of working in teams?

Until roles and status have stabilized on a team,it may have trouble accomplishing its goals.

"Selective listening" refers to ___________________

The one aspect of nonverbal communication that you have little or no control over is your physical attractiveness.

When questioned about material they have just listened to,most people are likely to ______________

Achieving Success Through Effective Business Communication

Communicating Interculturally

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Filters