Question 1

In a short essay, discuss the importance of studying management.Next, list at least five rewards and five challenges of being a manager.

Accepted Answer

The value of studying management.can be

Question 2

How can managers assist organisations in handling complex and critical issues within the organisation?

Accepted Answer

A) by increasing organisational efficiency based on financial performance 
B) by restricting employee unsupervised activities thereby limited potential errors 
C) by creating a workplace environment so others can perform various tasks 
D) by mentoring a better line-management force so the manager will not have to follow-up 
E) by increasing collaboration across units based on skills and abilities 
A) by increasing organisational efficiency based on financial performance 
B) by restricting employee unsupervised activities thereby limited potential errors 
C) by creating a workplace environment so others can perform various tasks 
D) by mentoring a better line-management force so the manager will not have to follow-up 
E) by increasing collaboration across units based on skills and abilities

Question 3

Understanding building codes would be considered a(n)________ skill for a building contractor.

Accepted Answer

A) empirical 
B) functional 
C) technical 
D) human 
E) conceptual 
A) empirical 
B) functional 
C) technical 
D) human 
E) conceptual

Question 4

The Busy Day
Don Askey, plant manager at All Packaging Ltd, sighed as he sipped his first cup of coffee at 5 am and read his agenda for the day.He is giving two company tours in the morning; the first to a newspaper journalist who is writing a story on the new plant expansion and has several questions, and the second to a group of All Packaging Ltd managers from the head office.He then has a meeting with unit manager, Phil Johnson, to discuss Phil's recent drop in performance (a task he always hates).Next, he is spending a couple of hours reviewing the trade journals he receives from his packaging and logistics association and writing up a brief synopsis for his presentation next week to the Division President.Finally, in late afternoon, he will be reviewing the new equipment malfunction and deciding whether to bring in extra people to get the equipment running as soon as possible.Whew! Just another day in the glamorous life of a manager.
-Refer to The Busy Day (Scenario).When Don was meeting with Phil to discuss his performance concerns, he was operating in which management role?

Accepted Answer

A) disturbance handler 
B) figurehead 
C) spokesperson 
D) leader 
E) monitor 
A) disturbance handler 
B) figurehead 
C) spokesperson 
D) leader 
E) monitor

Question 5

In considering the importance of managerial roles in large firms, four of the following are of moderate importance to managers in large firms.Which out of the following is most important to managers of large firms?

Accepted Answer

A) liaison 
B) monitor 
C) disturbance handler 
D) negotiator 
E) resource allocator 
A) liaison 
B) monitor 
C) disturbance handler 
D) negotiator 
E) resource allocator

Question 6

________ are organisational members who coordinate and oversee the work of others.

Accepted Answer

A) Operatives 
B) Subordinates 
C) Employees 
D) Managers 
E) Agents 
A) Operatives 
B) Subordinates 
C) Employees 
D) Managers 
E) Agents

Question 7

In large firms, the management role of ________ is of low importance.

Accepted Answer

A) disseminator 
B) spokesperson 
C) leader 
D) entrepreneur 
E) figurehead 
A) disseminator 
B) spokesperson 
C) leader 
D) entrepreneur 
E) figurehead

Question 8

According to the textbook, ________ include knowledge of the proficiency in a certain field, such as engineering, computers, accounting or manufacturing.

Accepted Answer

A) human skills 
B) technical skills 
C) conceptual skills 
D) empirical skills 
E) learning skills 
A) human skills 
B) technical skills 
C) conceptual skills 
D) empirical skills 
E) learning skills

Question 9

If there were no organisations, there would be no need for managers.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is NOT associated with managerial human skills?

Accepted Answer

A) build cooperative effort within a team 
B) to motivate and to manage conflict 
C) ability to work well with and understand others 
D) being sensitive to their subordinates perceptions, needs and motivation 
E) techniques to perform specific tasks proficiently 
A) build cooperative effort within a team 
B) to motivate and to manage conflict 
C) ability to work well with and understand others 
D) being sensitive to their subordinates perceptions, needs and motivation 
E) techniques to perform specific tasks proficiently

Question 11

As managers move up in organisations, they tend to need more ________.

Accepted Answer

A) technical skills 
B) supervision 
C) budgeting skills 
D) conceptual skills 
E) human skills 
A) technical skills 
B) supervision 
C) budgeting skills 
D) conceptual skills 
E) human skills

Question 12

A manager resolving conflict among organisational members is performing what function?

Accepted Answer

A) controlling 
B) leading 
C) directing 
D) commanding 
E) coordinating 
A) controlling 
B) leading 
C) directing 
D) commanding 
E) coordinating

Question 13

A finance manager who reads The Financial Review on a regular basis would be performing the figurehead role.

Accepted Answer

A) True 
 B)False

Question 14

A distinct purpose is important in defining an organisation.

Accepted Answer

A) True 
 B)False

Question 15

In a short essay, discuss the difference between 'efficiency' and 'effectiveness' and include a specific example to support each concept.

Accepted Answer

a. Efficiency refers to getting the most

Question 16

'Department head' or 'store manager' is most likely associated with which of the following?

Accepted Answer

A) middle managers 
B) top managers 
C) team leaders 
D) subordinates 
E) first-line managers 
A) middle managers 
B) top managers 
C) team leaders 
D) subordinates 
E) first-line managers

Question 17

According to the textbook, the goal of efficiency is to minimise resource costs.

Accepted Answer

A) True 
 B)False

Question 18

Management is concerned that activities should be completed ________.

Accepted Answer

A) at the lowest possible cost 
B) efficiently 
C) efficiently and effectively 
D) by the lowest-level employee who can accomplish the task 
E) effectively 
A) at the lowest possible cost 
B) efficiently 
C) efficiently and effectively 
D) by the lowest-level employee who can accomplish the task 
E) effectively

Question 19

Determining who reports to whom is part of the controlling management function.

Accepted Answer

A) True 
 B)False

Question 20

'Division manager' is associated with which of the following levels of management?

Accepted Answer

A) first-line managers 
B) top managers 
C) middle managers 
D) team leaders 
E) subordinates 
A) first-line managers 
B) top managers 
C) middle managers 
D) team leaders 
E) subordinates

In a short essay, discuss the importance of studying management.Next, list at least five rewards and five challenges of being a manager.

How can managers assist organisations in handling complex and critical issues within the organisation?

Understanding building codes would be considered a(n)________ skill for a building contractor.

In considering the importance of managerial roles in large firms, four of the following are of moderate importance to managers in large firms.Which out of the following is most important to managers of large firms?

________ are organisational members who coordinate and oversee the work of others.

In large firms, the management role of ________ is of low importance.

According to the textbook, ________ include knowledge of the proficiency in a certain field, such as engineering, computers, accounting or manufacturing.

If there were no organisations, there would be no need for managers.

Which of the following is NOT associated with managerial human skills?

As managers move up in organisations, they tend to need more ________.

A manager resolving conflict among organisational members is performing what function?

A finance manager who reads The Financial Review on a regular basis would be performing the figurehead role.

A distinct purpose is important in defining an organisation.

In a short essay, discuss the difference between 'efficiency' and 'effectiveness' and include a specific example to support each concept.

'Department head' or 'store manager' is most likely associated with which of the following?

According to the textbook, the goal of efficiency is to minimise resource costs.

Management is concerned that activities should be completed ________.

Determining who reports to whom is part of the controlling management function.

'Division manager' is associated with which of the following levels of management?

Management History

Managing the External Environment and Organisational Culture

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding and Managing Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 1: Managers in the Workplace

In a short essay, discuss the importance of studying management.Next, list at least five rewards and five challenges of being a manager.

How can managers assist organisations in handling complex and critical issues within the organisation?

Understanding building codes would be considered a(n)________ skill for a building contractor.

In considering the importance of managerial roles in large firms, four of the following are of moderate importance to managers in large firms.Which out of the following is most important to managers of large firms?

________ are organisational members who coordinate and oversee the work of others.

In large firms, the management role of ________ is of low importance.

According to the textbook, ________ include knowledge of the proficiency in a certain field, such as engineering, computers, accounting or manufacturing.

If there were no organisations, there would be no need for managers.

Which of the following is NOT associated with managerial human skills?

As managers move up in organisations, they tend to need more ________.

A manager resolving conflict among organisational members is performing what function?

A finance manager who reads The Financial Review on a regular basis would be performing the figurehead role.

A distinct purpose is important in defining an organisation.

In a short essay, discuss the difference between 'efficiency' and 'effectiveness' and include a specific example to support each concept.

'Department head' or 'store manager' is most likely associated with which of the following?

According to the textbook, the goal of efficiency is to minimise resource costs.

Management is concerned that activities should be completed ________.

Determining who reports to whom is part of the controlling management function.

'Division manager' is associated with which of the following levels of management?

Management History

Managing the External Environment and Organisational Culture

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding and Managing Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters