Question 1

A study found that the most important role of a small business manager is ________.

Accepted Answer

A) as specialist 
B) as spokesperson 
C) in resource allocation 
D) in controlling 
E) in human resources 
A) as specialist 
B) as spokesperson 
C) in resource allocation 
D) in controlling 
E) in human resources

Question 2

Which of the following is true concerning technical and managerial skills?

Accepted Answer

A) Both human-skill and technical-skill needs increase as managers move to higher levels. 
B) Technical-skill needs remain necessary and human skills decrease as managers move to higher levels. 
C) Both human-skill and technical-skill needs decrease as managers move to higher levels. 
D) Human skills and technical skills remain equally important as managers move to higher levels. 
E) Human skills remain necessary and technical-skill needs decrease as managers move to higher levels. 
A) Both human-skill and technical-skill needs increase as managers move to higher levels. 
B) Technical-skill needs remain necessary and human skills decrease as managers move to higher levels. 
C) Both human-skill and technical-skill needs decrease as managers move to higher levels. 
D) Human skills and technical skills remain equally important as managers move to higher levels. 
E) Human skills remain necessary and technical-skill needs decrease as managers move to higher levels.

Question 3

Traditionally, ________ were individuals in an organisation who worked directly on a job or task but had no subordinates.

Accepted Answer

A) line managers 
B) non-managerial employees 
C) top-level managers 
D) managers 
E) team leaders 
A) line managers 
B) non-managerial employees 
C) top-level managers 
D) managers 
E) team leaders

Question 4

In large firms, the management role of ________ is most important.

Accepted Answer

A) liaison 
B) resource allocator 
C) monitor 
D) entrepreneur 
E) disturbance handler 
A) liaison 
B) resource allocator 
C) monitor 
D) entrepreneur 
E) disturbance handler

Question 5

Identifying critical issues is an important task that managers need to play in today's business world.

Accepted Answer

A) True 
 B)False

Question 6

In a short essay, list and discuss seven of the 10 managerial roles according to Mintzberg.Include specific examples of each role and group each according to interpersonal, informational and decisional roles.

Accepted Answer

Interpersonal Roles
1. Figurehead - symb

Question 7

The process of monitoring, comparing, and correcting is called ________.

Accepted Answer

A) controlling 
B) leading 
C) directing 
D) coordinating 
E) organising 
A) controlling 
B) leading 
C) directing 
D) coordinating 
E) organising

Question 8

All of the following are examples of informational roles according to Mintzberg, EXCEPT ________.

Accepted Answer

A) disseminator 
B) spokesperson 
C) liaison 
D) monitor 
E) assessor 
A) disseminator 
B) spokesperson 
C) liaison 
D) monitor 
E) assessor

Question 9

The term 'operative' refers to an entity that has a distinct purpose, includes people and has a deliberate structure.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following would NOT be considered as part of the controlling function?

Accepted Answer

A) monitoring performance 
B) arranging people's work 
C) comparing standards 
D) taking corrective action 
E) evaluating performance 
A) monitoring performance 
B) arranging people's work 
C) comparing standards 
D) taking corrective action 
E) evaluating performance

Question 11

Which of the following best describes a manager performing in the negotiator role?

Accepted Answer

A) participating in collective bargaining negotiations 
B) hiring and motivating employees 
C) taking corrective action to unforeseen problems 
D) transmitting information to organisational members 
E) allocating human resources 
A) participating in collective bargaining negotiations 
B) hiring and motivating employees 
C) taking corrective action to unforeseen problems 
D) transmitting information to organisational members 
E) allocating human resources

Question 12

A human resource manager attending a local Society for Human Resource Management meeting would be functioning in which role?

Accepted Answer

A) informational 
B) associational 
C) liaison 
D) disseminator 
E) leader 
A) informational 
B) associational 
C) liaison 
D) disseminator 
E) leader

Question 13

Which of the following is NOT a challenge in today's business world that requires managers to be able to craft responses?

Accepted Answer

A) the worldwide economic climate 
B) changing workforce dynamics 
C) scientific developments in medicine 
D) changing technology 
E) ever-increasing globalisation 
A) the worldwide economic climate 
B) changing workforce dynamics 
C) scientific developments in medicine 
D) changing technology 
E) ever-increasing globalisation

Question 14

Which of the following skills are mentioned in the textbook as being equally important at all levels of management?

Accepted Answer

A) technical 
B) conceptual 
C) human 
D) empirical 
E) functional 
A) technical 
B) conceptual 
C) human 
D) empirical 
E) functional

Question 15

According to the textbook, human skills are more important to top managers than to middle- and first-level managers.

Accepted Answer

A) True 
 B)False

Question 16

Executive vice president, president, managing director, chief operating officer, chief executive officer or chairman of the board are positions associated with which of the following levels of management?

Accepted Answer

A) middle managers 
B) subordinates 
C) top managers 
D) first-line managers 
E) team leaders 
A) middle managers 
B) subordinates 
C) top managers 
D) first-line managers 
E) team leaders

Question 17

Write a short essay to explain the importance of managing in a sustainable way and make specific reference to the concepts of eco-efficiency and eco-effectiveness.

Accepted Answer

What has emerged in the 21st century is

Question 18

According to the textbook, the changes impacting on the manager's job in the area of 'increased environmental concern' are flexible work arrangements, restructured workplaces, globalisation and redefined values.

Accepted Answer

A) True 
 B)False

Question 19

Culturally, management practices ________.

Accepted Answer

A) vary according to the economic wealth of countries 
B) are similar in the United States and Korea 
C) are similar in the United States and Canada, but would be different in Australia 
D) are universal 
E) tend to be similar across free-market democracies 
A) vary according to the economic wealth of countries 
B) are similar in the United States and Korea 
C) are similar in the United States and Canada, but would be different in Australia 
D) are universal 
E) tend to be similar across free-market democracies

Question 20

When comparing profit business managers to not-for-profit managers, which of the following statements is true?

Accepted Answer

A) Not-for-profit managers don't care about costs. 
B) Not-for-profit managers are more constrained by administrative procedures. 
C) Profit managers are more motivated. 
D) They differ in the measure of performance. 
E) Profit managers are more rational and apolitical. 
A) Not-for-profit managers don't care about costs. 
B) Not-for-profit managers are more constrained by administrative procedures. 
C) Profit managers are more motivated. 
D) They differ in the measure of performance. 
E) Profit managers are more rational and apolitical.

A study found that the most important role of a small business manager is ________.

Which of the following is true concerning technical and managerial skills?

Traditionally, ________ were individuals in an organisation who worked directly on a job or task but had no subordinates.

In large firms, the management role of ________ is most important.

Identifying critical issues is an important task that managers need to play in today's business world.

In a short essay, list and discuss seven of the 10 managerial roles according to Mintzberg.Include specific examples of each role and group each according to interpersonal, informational and decisional roles.

The process of monitoring, comparing, and correcting is called ________.

All of the following are examples of informational roles according to Mintzberg, EXCEPT ________.

The term 'operative' refers to an entity that has a distinct purpose, includes people and has a deliberate structure.

Which of the following would NOT be considered as part of the controlling function?

Which of the following best describes a manager performing in the negotiator role?

A human resource manager attending a local Society for Human Resource Management meeting would be functioning in which role?

Which of the following is NOT a challenge in today's business world that requires managers to be able to craft responses?

Which of the following skills are mentioned in the textbook as being equally important at all levels of management?

According to the textbook, human skills are more important to top managers than to middle- and first-level managers.

Executive vice president, president, managing director, chief operating officer, chief executive officer or chairman of the board are positions associated with which of the following levels of management?

Write a short essay to explain the importance of managing in a sustainable way and make specific reference to the concepts of eco-efficiency and eco-effectiveness.

According to the textbook, the changes impacting on the manager's job in the area of 'increased environmental concern' are flexible work arrangements, restructured workplaces, globalisation and redefined values.

Culturally, management practices ________.

When comparing profit business managers to not-for-profit managers, which of the following statements is true?

Management History

Managing the External Environment and Organisational Culture

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding and Managing Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 1: Managers in the Workplace

A study found that the most important role of a small business manager is ________.

Which of the following is true concerning technical and managerial skills?

Traditionally, ________ were individuals in an organisation who worked directly on a job or task but had no subordinates.

In large firms, the management role of ________ is most important.

Identifying critical issues is an important task that managers need to play in today's business world.

In a short essay, list and discuss seven of the 10 managerial roles according to Mintzberg.Include specific examples of each role and group each according to interpersonal, informational and decisional roles.

The process of monitoring, comparing, and correcting is called ________.

All of the following are examples of informational roles according to Mintzberg, EXCEPT ________.

The term 'operative' refers to an entity that has a distinct purpose, includes people and has a deliberate structure.

Which of the following would NOT be considered as part of the controlling function?

Which of the following best describes a manager performing in the negotiator role?

A human resource manager attending a local Society for Human Resource Management meeting would be functioning in which role?

Which of the following is NOT a challenge in today's business world that requires managers to be able to craft responses?

Which of the following skills are mentioned in the textbook as being equally important at all levels of management?

According to the textbook, human skills are more important to top managers than to middle- and first-level managers.

Executive vice president, president, managing director, chief operating officer, chief executive officer or chairman of the board are positions associated with which of the following levels of management?

Write a short essay to explain the importance of managing in a sustainable way and make specific reference to the concepts of eco-efficiency and eco-effectiveness.

According to the textbook, the changes impacting on the manager's job in the area of 'increased environmental concern' are flexible work arrangements, restructured workplaces, globalisation and redefined values.

Culturally, management practices ________.

When comparing profit business managers to not-for-profit managers, which of the following statements is true?

Management History

Managing the External Environment and Organisational Culture

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding and Managing Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters