Exam 1: Managers in the Workplace

Which of the following is NOT a characteristic of an organisation?

A Trucking Dilemma Natalie Hunter, General Manager of New Product Development for Mainline Trucking, has some decisions to make.The company, which manufactures long-haul trucking platforms and accessories, is trying to decide if it should proceed in designing a new accessory which increases the efficiency of truck loading and unloading.She knows the new accessory fits well with the corporate strategy, will position them competitively within the industry, and she feels she has done a good job of selling it to other management.With her engineering training and experience, she also knows the product is reasonably easy to lay-out and probably cost-effective.However, a major problem lies with the line workers, who are Unionist.The new product will reduce manpower needs and is unpopular.She has always had a good relationship with her workers, but she knows they are highly suspicious.She also knows the new project will not work without their cooperation.She gazed out her window and struggled with how to best handle this situation. -Refer to A Trucking Dilemma (Scenario).If Natalie decides to hold forums and talk with the Unionists to try and lower their resistance to the project, she would be using what skill?

In a short essay, describe and provide examples of first-line, middle and top management positions.

Typically, in organisations it is the ________ who are responsible for making organisation-wide decisions and establishing goals and plans that affect the entire organisation.

In a short essay, list and explain the four basic functions of management.

________ was a French industrialist who identified basic management functions.

In considering changes impacting on the manager's job, the textbook lists only one of the following as an impact of the change 'increased emphasis on organisational and managerial ethics'.Which is it?

Which of the following best describes the concept that management is needed in all types and sizes of organisations, at all organisational levels, in all organisational work areas and in all organisations, no matter the country in which they are located?

The emphasis that managers give to various roles seems to be based on their ________.

Which of the following would include a shifting of organisational boundaries?

One of the common characteristics of all organisations, ________, is typically expressed in terms of its goals.

Managerial Basic Training Imagine that your marketing company has just merged with a manufacturing organisation.You have been asked to help provide some 'basic' managerial training to the engineers in the research and development unit of the new sister company.Your boss has asked to see an overview of materials that you will be providing the engineers, to make sure you are covering the necessary materials. -Refer to Managerial Basic Training (Scenario).One of the first things the engineers need to learn is that ________ are the people who direct the activities of others in an organisation.

According to the Gallup Organization survey, the relationship between employees and their colleagues is more important to their success than any other factor.

The ________ role is more important for lower-level managers than it is for either middle- or top-level managers.

According to the textbook, studies that have compared preferred managerial practices between countries have found that ________.

According to the textbook, the pressure 'increased threats to security' impacts on a manager's job in all the following EXCEPT ________.

'Effectiveness' is synonymous with ________.

Many of Mintzberg's roles align with the basic functions of management.For example, the ________ role is a part of planning.

In order to be considered a manager, an individual must integrate and coordinate the work of others.