Question 1

________ is a technique that managers use to improve resource allocation decisions.

Accepted Answer

A) Regression analysis 
B) Critical-path scheduling 
C) Work scheduling 
D) Linear programming 
E) Economic order quantity modelling 
A) Regression analysis 
B) Critical-path scheduling 
C) Work scheduling 
D) Linear programming 
E) Economic order quantity modelling

Question 2

Bureaucracy, as described by Weber, emphasises rationality and interpersonal relationships.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following early advocates of organisational behaviour was the first to argue that organisations were open systems?

Accepted Answer

A) Robert Owen 
B) Mary Parker Follett 
C) Chester Barnard 
D) Hugo Munsterberg 
E) Frederick Taylor 
A) Robert Owen 
B) Mary Parker Follett 
C) Chester Barnard 
D) Hugo Munsterberg 
E) Frederick Taylor

Question 4

The Human Side
As an engineer, Kevin was trained to understand machinery and hardware's role in enhancing organisational productivity.However, Kevin was promoted to a managerial position where his duties included supervising a department of 34 people and leading them towards completion of a new project.Ever the perfectionist, Kevin decided to enhance his understanding of the human side of business management by reading a history textbook on the human resources approach.
-Refer to The Human Side (Scenario).Kevin also learned that the human resources approach was not limited to academic theorists.A strong contribution to this field was from ________, an actual manager who thought organisations were social systems that required cooperation.

Accepted Answer

A) Hugo Munsterberg 
B) Robert Owen 
C) Mary Parker Follett 
D) Chester Barnard 
E) Peter Hawthorne 
A) Hugo Munsterberg 
B) Robert Owen 
C) Mary Parker Follett 
D) Chester Barnard 
E) Peter Hawthorne

Question 5

________ was among the first researchers to use motion pictures to study hand-and-body motions.

Accepted Answer

A) Michael Porter 
B) Frederick Taylor 
C) Frank Gilbreth 
D) Geert Hofstede 
E) Thomas Edison 
A) Michael Porter 
B) Frederick Taylor 
C) Frank Gilbreth 
D) Geert Hofstede 
E) Thomas Edison

Question 6

Modern management theory can be traced to what year?

Accepted Answer

A) 1901 
B) 1911 
C) 1917 
D) 1921 
E) 1927 
A) 1901 
B) 1911 
C) 1917 
D) 1921 
E) 1927

Question 7

Adam Smith's The Wealth of Nations asserted that the primary economic advantage of societies would be gained from which of the following concepts?

Accepted Answer

A) management planning and control 
B) on-the-job training 
C) union representation 
D) fair employment legislation 
E) division of labour 
A) management planning and control 
B) on-the-job training 
C) union representation 
D) fair employment legislation 
E) division of labour

Question 8

Without question, the most important contribution to the developing field of organisational behaviour came out of the ________.

Accepted Answer

A) Taylor Studies 
B) Porter Studies 
C) Parker Studies 
D) Hawthorne Studies 
E) Gilbreth Studies 
A) Taylor Studies 
B) Porter Studies 
C) Parker Studies 
D) Hawthorne Studies 
E) Gilbreth Studies

Question 9

Work scheduling can be more efficient as a result of which of the following?

Accepted Answer

A) information models 
B) critical-path analysis 
C) economic order quantity modelling 
D) linear programming 
E) rostering computer models 
A) information models 
B) critical-path analysis 
C) economic order quantity modelling 
D) linear programming 
E) rostering computer models

Question 10

Which of the following is NOT one of Taylor's four principles of management?

Accepted Answer

A) Develop a science for each element of an individual's work, which will replace the old rule-of-thumb method. 
B) Scientifically select and then train, teach, and develop the worker. 
C) Ensure incentives and the work environment support the right results based on scientific principles. 
D) Provide managers with less work than other employees so the managers can plan accordingly. 
E) Divide managing and work responsibilities to use people's strengths. 
A) Develop a science for each element of an individual's work, which will replace the old rule-of-thumb method. 
B) Scientifically select and then train, teach, and develop the worker. 
C) Ensure incentives and the work environment support the right results based on scientific principles. 
D) Provide managers with less work than other employees so the managers can plan accordingly. 
E) Divide managing and work responsibilities to use people's strengths.

Question 11

The Human Side
As an engineer, Kevin was trained to understand machinery and hardware's role in enhancing organisational productivity.However, Kevin was promoted to a managerial position where his duties included supervising a department of 34 people and leading them towards completion of a new project.Ever the perfectionist, Kevin decided to enhance his understanding of the human side of business management by reading a history textbook on the human resources approach.
-Refer to The Human Side (Scenario).Kevin read that ________ was an early social reformer who is remembered most for his/her courage and commitment to reducing suffering of the working class.

Accepted Answer

A) Hugo Munsterberg 
B) Robert Owen 
C) Mary Parker Follett 
D) Chester Barnard 
E) Peter Hawthorne 
A) Hugo Munsterberg 
B) Robert Owen 
C) Mary Parker Follett 
D) Chester Barnard 
E) Peter Hawthorne

Question 12

The term learning organisations is given to those companies that have extensive in-house training programs.

Accepted Answer

A) True 
 B)False

Question 13

Frank Gilbreth's best-known contribution to scientific management concerned which of the following issues?

Accepted Answer

A) reducing the number of motions 
B) pay systems 
C) selecting the best worker 
D) inventory control 
E) management's role 
A) reducing the number of motions 
B) pay systems 
C) selecting the best worker 
D) inventory control 
E) management's role

Question 14

According to the textbook, ________ is the responsibility of all organisations to ensure that their operations use all forms of capital - human, natural and financial - in such a way that all stakeholders receive value and that the capital required by future generations is maintained.

Accepted Answer

A) workplace responsibility 
B) carbon emission trading 
C) community responsibility audits 
D) humanity in the workplace 
E) sustainable management 
A) workplace responsibility 
B) carbon emission trading 
C) community responsibility audits 
D) humanity in the workplace 
E) sustainable management

Question 15

'One best way' is the phrase most associated with scientific management.

Accepted Answer

A) True 
 B)False

Question 16

Henri Fayol would be classified under which of the following management approaches?

Accepted Answer

A) General Administrative 
B) Scientific Management 
C) Quantitative 
D) Human Resource 
E) Systems 
A) General Administrative 
B) Scientific Management 
C) Quantitative 
D) Human Resource 
E) Systems

Question 17

General administrative theory focuses on ________.

Accepted Answer

A) the entire organisation 
B) managers and administrators 
C) the measurement of organisational design relationships 
D) primarily the accounting function 
E) administrative issues affecting non-managerial employees 
A) the entire organisation 
B) managers and administrators 
C) the measurement of organisational design relationships 
D) primarily the accounting function 
E) administrative issues affecting non-managerial employees

Question 18

Contemporary management practices that emphasise work groups as a means to increasing productivity can be traced to which of the following authors?

Accepted Answer

A) Owen 
B) Follett 
C) Barnard 
D) Munsterberg 
E) Fayol 
A) Owen 
B) Follett 
C) Barnard 
D) Munsterberg 
E) Fayol

Question 19

Max Weber (1947)was among the first researchers to use motion pictures to study hand-and-body motions.

Accepted Answer

A) True 
 B)False

Question 20

An organisation that has division of labour, clearly defined hierarchy, detailed rules, and impersonal relationships would be described as what organisational type?

Accepted Answer

A) monopoly 
B) autocracy 
C) democracy 
D) bureaucracy 
E) cooperative 
A) monopoly 
B) autocracy 
C) democracy 
D) bureaucracy 
E) cooperative

________ is a technique that managers use to improve resource allocation decisions.

Bureaucracy, as described by Weber, emphasises rationality and interpersonal relationships.

Which of the following early advocates of organisational behaviour was the first to argue that organisations were open systems?

________ was among the first researchers to use motion pictures to study hand-and-body motions.

Modern management theory can be traced to what year?

Adam Smith's The Wealth of Nations asserted that the primary economic advantage of societies would be gained from which of the following concepts?

Without question, the most important contribution to the developing field of organisational behaviour came out of the ________.

Work scheduling can be more efficient as a result of which of the following?

Which of the following is NOT one of Taylor's four principles of management?

The term learning organisations is given to those companies that have extensive in-house training programs.

Frank Gilbreth's best-known contribution to scientific management concerned which of the following issues?

According to the textbook, ________ is the responsibility of all organisations to ensure that their operations use all forms of capital - human, natural and financial - in such a way that all stakeholders receive value and that the capital required by future generations is maintained.

'One best way' is the phrase most associated with scientific management.

Henri Fayol would be classified under which of the following management approaches?

General administrative theory focuses on ________.

Contemporary management practices that emphasise work groups as a means to increasing productivity can be traced to which of the following authors?

Max Weber (1947)was among the first researchers to use motion pictures to study hand-and-body motions.

An organisation that has division of labour, clearly defined hierarchy, detailed rules, and impersonal relationships would be described as what organisational type?

Managers in the Workplace

Managing the External Environment and Organisational Culture

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding and Managing Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 2: Management History

________ is a technique that managers use to improve resource allocation decisions.

Bureaucracy, as described by Weber, emphasises rationality and interpersonal relationships.

Which of the following early advocates of organisational behaviour was the first to argue that organisations were open systems?

________ was among the first researchers to use motion pictures to study hand-and-body motions.

Modern management theory can be traced to what year?

Adam Smith's The Wealth of Nations asserted that the primary economic advantage of societies would be gained from which of the following concepts?

Without question, the most important contribution to the developing field of organisational behaviour came out of the ________.

Work scheduling can be more efficient as a result of which of the following?

Which of the following is NOT one of Taylor's four principles of management?

The term learning organisations is given to those companies that have extensive in-house training programs.

Frank Gilbreth's best-known contribution to scientific management concerned which of the following issues?

According to the textbook, ________ is the responsibility of all organisations to ensure that their operations use all forms of capital - human, natural and financial - in such a way that all stakeholders receive value and that the capital required by future generations is maintained.

'One best way' is the phrase most associated with scientific management.

Henri Fayol would be classified under which of the following management approaches?

General administrative theory focuses on ________.

Contemporary management practices that emphasise work groups as a means to increasing productivity can be traced to which of the following authors?

Max Weber (1947)was among the first researchers to use motion pictures to study hand-and-body motions.

An organisation that has division of labour, clearly defined hierarchy, detailed rules, and impersonal relationships would be described as what organisational type?

Managers in the Workplace

Managing the External Environment and Organisational Culture

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding and Managing Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters