Question 1

Sustainable management is really only concerned that future generations will be able to continue operating businesses profitably.

Accepted Answer

A) True 
 B)False

Question 2

Principles of Scientific Management was written by which author?

Accepted Answer

A) Fayol 
B) Mintzberg 
C) Taylor 
D) Drucker 
E) Carnegie 
A) Fayol 
B) Mintzberg 
C) Taylor 
D) Drucker 
E) Carnegie

Question 3

Which of the following is NOT one of the important themes indicated in the definition of 'entrepreneurship'?

Accepted Answer

A) the pursuit of opportunities 
B) innovation 
C) the potential for failure 
D) growth 
E) revolutionising 
A) the pursuit of opportunities 
B) innovation 
C) the potential for failure 
D) growth 
E) revolutionising

Question 4

Weber's bureaucracy is a lot like scientific management.

Accepted Answer

A) True 
 B)False

Question 5

All western countries including Australia, France and Scandinavian countries, can be said to have adopted capitalism's emphasis on profits, efficiency and growth.

Accepted Answer

A) True 
 B)False

Question 6

Based on his scientific management principles, Taylor suggested which of the following pay principles?

Accepted Answer

A) monthly salary 
B) monthly salary with bonus 
C) seniority pay 
D) Scanlon plans 
E) incentive pay 
A) monthly salary 
B) monthly salary with bonus 
C) seniority pay 
D) Scanlon plans 
E) incentive pay

Question 7

________ is the process whereby an individual or group of individuals uses organised efforts and means to pursue opportunities to create value and grow by fulfilling wants and needs through innovation and uniqueness, no matter what resources are currently controlled.

Accepted Answer

A) Management 
B) Administration 
C) Bureaucracy 
D) Entrepreneurship 
E) Creativity 
A) Management 
B) Administration 
C) Bureaucracy 
D) Entrepreneurship 
E) Creativity

Question 8

Which of the following is a fundamental contribution of scientific management?

Accepted Answer

A) It could raise a country's standard of living through improved production efficiency. 
B) It provided for management control, a basic management function. 
C) It provided the basis for the coming rise of unionisation. 
D) It led to lower overall wages, thereby increasing organisational profitability. 
E) It opened the door for women in the workplace. 
A) It could raise a country's standard of living through improved production efficiency. 
B) It provided for management control, a basic management function. 
C) It provided the basis for the coming rise of unionisation. 
D) It led to lower overall wages, thereby increasing organisational profitability. 
E) It opened the door for women in the workplace.

Question 9

Research has indicated that the number of Baby Boomers retiring will reach 50 million by 2050.

Accepted Answer

A) True 
 B)False

Question 10

The systems perspective underscores and emphasises the fact that organisations are different, face different circumstances, and thus may require different ways of managing.

Accepted Answer

A) True 
 B)False

Question 11

According to Weber's ideal bureaucracy, jobs broken down into simple, routine, and well-defined tasks are characteristics of which feature?

Accepted Answer

A) division of labour 
B) impersonality 
C) autocracy 
D) career orientation 
E) authority hierarchy 
A) division of labour 
B) impersonality 
C) autocracy 
D) career orientation 
E) authority hierarchy

Question 12

Which of the following four theorists are associated with the early organisational behaviour approach?

Accepted Answer

A) Owen, Munsterberg, Taylor, Fayol 
B) Munsterberg, Taylor, Fayol, and Follett 
C) Taylor, Fayol, Weber, and Barnard 
D) Follett, Barnard, Munsterberg, and Weber 
E) Barnard, Follett, Munsterberg, and Owen 
A) Owen, Munsterberg, Taylor, Fayol 
B) Munsterberg, Taylor, Fayol, and Follett 
C) Taylor, Fayol, Weber, and Barnard 
D) Follett, Barnard, Munsterberg, and Weber 
E) Barnard, Follett, Munsterberg, and Owen

Question 13

A Look Back
Cindy Reynolds, tired from working with customers all day, decided to take a 15-minute nap to help clear her head before the 4:15 managers' meeting.Her company had recently begun a re-engineering process as well as other changes requiring copious management input.As she leaned back in her chair, she wondered if management science had always been this way and how it all began.As she napped, she dreamed that, along with 'Spirit of Management Past' as her guide, she was travelling in the 'Management Way Back Machine' that took her back through management history.
-Refer to A Look Back (Scenario).Cindy also learned that the Industrial Revolution began in Great Britain and crossed over to America ________.

Accepted Answer

A) shortly after the Revolutionary War 
B) by about 1820 
C) by the end of the Civil War 
D) in 1910 
E) right before World War I 
A) shortly after the Revolutionary War 
B) by about 1820 
C) by the end of the Civil War 
D) in 1910 
E) right before World War I

Question 14

All of the following are characteristics of sustainability EXCEPT ________.

Accepted Answer

A) meeting current organisational needs 
B) improving the efficiency of the use of all resource 
C) not compromising the ability of future generations to meet their needs 
D) competing internationally for resources 
E) sustainability can be a path to profit 
A) meeting current organisational needs 
B) improving the efficiency of the use of all resource 
C) not compromising the ability of future generations to meet their needs 
D) competing internationally for resources 
E) sustainability can be a path to profit

Question 15

Frank Gilbreth's best-known contribution to scientific management concerned selecting the best worker.

Accepted Answer

A) True 
 B)False

Question 16

The New Business
Lois has started on her own children's clothing manufacturing company.She is a bit nervous but is confident that the company will succeed.Lois plans to implement a total quality management program in her company.To launch the program, she develops a series of training workshops for her managers.
-Refer to The New Business (Scenario).The first training workshop explains the background of total quality management.Which of the following quality experts is Lois most likely to include in this workshop?

Accepted Answer

A) Henry Ford 
B) Joseph M.Juran 
C) Bernie Ebbers 
D) Jeff Bezos 
E) Frank Gilbreth 
A) Henry Ford 
B) Joseph M.Juran 
C) Bernie Ebbers 
D) Jeff Bezos 
E) Frank Gilbreth

Question 17

One outcome of the Hawthorne Studies could be described by which of the following statements?

Accepted Answer

A) Social norms are the key determinants of individual work behaviour. 
B) Money is more important than the group on individual productivity. 
C) Behaviour and employee sentiments are inversely related. 
D) Security is relatively unimportant. 
E) While groups are an important determinant of worker productivity, the individual him/herself is most important. 
A) Social norms are the key determinants of individual work behaviour. 
B) Money is more important than the group on individual productivity. 
C) Behaviour and employee sentiments are inversely related. 
D) Security is relatively unimportant. 
E) While groups are an important determinant of worker productivity, the individual him/herself is most important.

Question 18

The 14 principles of management are associated with whom?

Accepted Answer

A) Weber 
B) Drucker 
C) Taylor 
D) Gilbreth 
E) Fayol 
A) Weber 
B) Drucker 
C) Taylor 
D) Gilbreth 
E) Fayol

Question 19

Principles of Scientific Management was written by Frederick Taylor (1911).

Accepted Answer

A) True 
 B)False

Question 20

In a short essay, discuss Frederick Taylor's work in scientific management.Next, list Taylor's four principles of management.

Accepted Answer

Frederick Taylor did most of his work at

Sustainable management is really only concerned that future generations will be able to continue operating businesses profitably.

Principles of Scientific Management was written by which author?

Which of the following is NOT one of the important themes indicated in the definition of 'entrepreneurship'?

Weber's bureaucracy is a lot like scientific management.

All western countries including Australia, France and Scandinavian countries, can be said to have adopted capitalism's emphasis on profits, efficiency and growth.

Based on his scientific management principles, Taylor suggested which of the following pay principles?

________ is the process whereby an individual or group of individuals uses organised efforts and means to pursue opportunities to create value and grow by fulfilling wants and needs through innovation and uniqueness, no matter what resources are currently controlled.

Which of the following is a fundamental contribution of scientific management?

Research has indicated that the number of Baby Boomers retiring will reach 50 million by 2050.

The systems perspective underscores and emphasises the fact that organisations are different, face different circumstances, and thus may require different ways of managing.

According to Weber's ideal bureaucracy, jobs broken down into simple, routine, and well-defined tasks are characteristics of which feature?

Which of the following four theorists are associated with the early organisational behaviour approach?

All of the following are characteristics of sustainability EXCEPT ________.

Frank Gilbreth's best-known contribution to scientific management concerned selecting the best worker.

One outcome of the Hawthorne Studies could be described by which of the following statements?

The 14 principles of management are associated with whom?

Principles of Scientific Management was written by Frederick Taylor (1911).

In a short essay, discuss Frederick Taylor's work in scientific management.Next, list Taylor's four principles of management.

Managers in the Workplace

Managing the External Environment and Organisational Culture

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding and Managing Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 2: Management History

Sustainable management is really only concerned that future generations will be able to continue operating businesses profitably.

Principles of Scientific Management was written by which author?

Which of the following is NOT one of the important themes indicated in the definition of 'entrepreneurship'?

Weber's bureaucracy is a lot like scientific management.

All western countries including Australia, France and Scandinavian countries, can be said to have adopted capitalism's emphasis on profits, efficiency and growth.

Based on his scientific management principles, Taylor suggested which of the following pay principles?

________ is the process whereby an individual or group of individuals uses organised efforts and means to pursue opportunities to create value and grow by fulfilling wants and needs through innovation and uniqueness, no matter what resources are currently controlled.

Which of the following is a fundamental contribution of scientific management?

Research has indicated that the number of Baby Boomers retiring will reach 50 million by 2050.

The systems perspective underscores and emphasises the fact that organisations are different, face different circumstances, and thus may require different ways of managing.

According to Weber's ideal bureaucracy, jobs broken down into simple, routine, and well-defined tasks are characteristics of which feature?

Which of the following four theorists are associated with the early organisational behaviour approach?

All of the following are characteristics of sustainability EXCEPT ________.

Frank Gilbreth's best-known contribution to scientific management concerned selecting the best worker.

One outcome of the Hawthorne Studies could be described by which of the following statements?

The 14 principles of management are associated with whom?

Principles of Scientific Management was written by Frederick Taylor (1911).

In a short essay, discuss Frederick Taylor's work in scientific management.Next, list Taylor's four principles of management.

Managers in the Workplace

Managing the External Environment and Organisational Culture

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding and Managing Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters