Exam 11: Human Resource Management: Finding and Keeping the Best Employees

When she met with Rafi to discuss his performance appraisal, Cady noted that Rafi had difficulty with managing his time on certain projects. One drawback of a performance appraisal is that it does not allow for feedback during the evaluation process.

The ________ doctrine states that employers have as much right to fire workers as the workers have to leave the company voluntarily.

Vestibule training attempts to precisely duplicate both the methods and conditions of a real world job.

The Galloway Corporation is reorganizing to make more extensive use of teams. The company plans to continue paying its workers based on their individual performance. This approach is likely to maximize the success of the team by encouraging all team members to exert their best effort.

Title VII of the Civil Rights Act of 1964 prohibits discrimination in hiring, firing, or compensation, based on race, religion, creed, sex, or national origin.

The first four steps in human resource planning all lead to the final step, which is the development of a strategic human resource plan.

Fringe benefit payments account for more than 30 percent of payroll costs today.

One challenge faced by today's human resource managers is the fact that workers overseas often work for lower wages and are subject to fewer laws and regulations.

If you aspire to become a sous chef, you will pursue several types of training and development. Your ________ will include how to perform as a line chef, as you work your way through pastry, grill, pantry, and sauté. The only way you will learn the variations in the line jobs is to experience them! As a(n) ________, you will work alongside another sous chef for a few years in order to learn how to juggle all the middle-management type of activities expected of this professional. Your ________ training will be extensive, as you go to culinary school, attend a community college, and/or take management classes to help you learn to minimize conflict in the kitchen as well as improve the productivity of those you manage.

An advantage of a skill-based system of pay for compensating teams is that such a system is easy to apply and manage.

The most likely reason a firm would pay its sales representatives a commission rather than a salary is that it wants to

Even employees who work on a busy production floor need performance appraisals. If the manager cannot conduct a closed-door appraisal session, the supervisor should conduct these wherever he/she can find room.

Staff members from the human resource department seldom take part in initial screening interviews, but often participate in the follow-up interviews of top job candidates.

________ introduces new employees to the organization, their fellow workers, their supervisors, and to the policies, practices, and objectives of the firm.

________ is a type of training that duplicates the exact combination of conditions that occur on the job.

After manager Donald set reasonable, understandable, and measurable performance standards, he communicated these standards clearly to all team members. Because of these efforts, he should be prepared for the next step in the appraisal process.

Colin is an assistant manager in his firm's credit department. He works closely with a more experienced manager to learn how to perform all of the functions involved in credit management. Colin believes he will soon be experienced enough to take over a senior position in his department. Colin has the benefit of serving as an understudy.

Epic Electronics requires all employees who work as research specialists in its electrical engineering department to have a minimum of a bachelor's degree in electrical engineering (BSEE). This educational requirement would most likely be stated in the job ________ for this position.

Carl, a control room engineer at Electron Power, Inc.'s power plant regularly practices handling emergency situations in a computerized mockup that duplicates the sights, sounds, and experiences of a real control room under emergency conditions. Electron uses ________ to train its engineers.

According to the Reaching Beyond Our Borders box, companies must consider a number of compensation-related issues for employees who work abroad. These may include currency conversion issues, special concessions such as travel and housing allowances, differences in health care standards in different countries, and even vacation benefits.