Exam 11: Human Resource Management: Finding and Keeping the Best Employees

A firm that wants to reduce its office costs, broaden its base of available talent, and improve job satisfaction could achieve all of these goals by

The time when all employees must be present in a flextime plan is referred to as

One of the main complaints made by critics of employment tests is that these tests

The information contained in performance appraisals helps managers

According to the American with Disabilities Act, which of the following is not an appropriate screening tool?

Eric is an HR manager at Communication Connections. Which of the following tasks would he perform as a part of the human resource planning process?

According to the Reaching Beyond Our Borders box, human resource managers will be able to count on the superiority of American business practices as they help manage a global workforce.

Internal promotions are a cost-effective way of filling positions within a firm because the employees filling the position are already familiar with the organization's culture and procedures.

Most firms today are checking the backgrounds of job applicants more carefully than they did in the past.

While talking with a group of family and friends, Caitlin mentions that she was offered an impressive golden handshake by her employer. Which of the following statements is she most likely to make next?

The golden handshake is a popular method of firing or dismissing senior members of your workforce.

Women often have more trouble finding mentors than men because

Employment tests should focus on general job skills rather than skills that are related directly to the job.

On-the-job training is best suited for jobs that are easily learned or require the employee to perform repetitive physical tasks.

Bryan is a HR manager and is very concerned about the high cost of labor turnover. A good way for his firm to eliminate high turnover costs is to establish a policy of hiring contingent workers.

Sarah is a human resource manager with Innovative Industries. Her current assignment is to revise and update Innovative's employment testing procedures. Sarah should

Michael is a worker at a large discount retailer and his wife works at a national bank with several branches. They recently adopted a child and agreed that each would take six weeks of leave from work in order to care for the child. According to the Family and Medical Leave Act, one, but not both, are eligible for leave.

Employment testing

The appropriate term for employees whose skills and knowledge go beyond their current work environment and work responsibilities is underemployed workers.

Online training courses are sometimes also called