Exam 11: Human Resource Management: Finding and Keeping the Best Employees

Computer and robotics training is sometimes performed in a nearby classroom-type setting. We refer to this near-the-job-training as

Because of the continuous flow of potential employees into the labor market, recruiting usually is the easiest task for a human resource manager to accomplish.

Which of the following statements about networking is the most accurate?

Most management training programs include methods such as on-the-job coaching, understudy positions, job rotation, and off-the-job courses and training.

Which of the following statements about contingent workers is most accurate?

In their efforts to accommodate disabled workers, most firms experience difficulties with cultural changes, more so than with structural changes.

The management team at McGowan Brothers want to make sure their decisions about compensation, promotions, and firings are based on sound information that meet legal requirements. One way for the company to achieve this objective would be to

Minority groups have made great strides in creating networking associations. For example, Black Enterprise Magazine sponsors networking forums.

Unlike a traditional performance appraisal, a 360-degree review

A(n) ________ is a financial incentive a firm offers to encourage employees to accept an early retirement offer.

Due to the secret nature of performance standards, employees are only permitted to review these standards at the time when they receive their appraisal.

Davis is a project manager for a large construction company. Each day his job requires him to prepare detailed reports of the progress of current projects assigned to him. Since this responsibility is something that he does on a regular basis, the HR professional for his company would list it as part of the ________ for Davis's project management position.

Job simulation is used to train astronauts, airline pilots, and ship captains.

The last step of the human resource planning system is to

The purpose of ________ is to increase an employee's ability to perform productively.

Which of the following statements best describes the current view of the role of human resource management within a firm?

Morgner Communications, a company that provides phone, Internet, and cable services for residential customers, experienced poor customer service ratings with its overseas call center. After reading this chapter, you would suggest that Morgner implement U.S.-based call agents. This will cost them a little more in office space and benefits, but it will certainly increase its customers' perception of their service.

Which of the following statements about team pay is the most accurate?

At a large law firm, Therese works daily as an administrative assistant from 9:00 a.m. until 1:00 p.m., when she is replaced by Elita who works from 1:00 until 5:00 p.m. The arrangement Therese and Elita have at the law firm is known as

Which of the following statements about early retirement is most accurate?