Exam 11: Human Resource Management: Finding and Keeping the Best Employees

The changes in the American business system that have had the most dramatic impact on the workings of the free enterprise system are the changes in

All states in the U.S. require pre-employment physical exams for select groups of applicants.

The Administrative Assistant II position at Game Guys, Inc., performs word processing and spreadsheet development for two vice presidents, and other clerical duties as needed. Other job responsibilities include maintaining the office operations budget, receiving guests, and supervising two Administrative Assistant I positions. These tasks are part of the job description for this position.

It is not unusual to find persons with a variety of skills and skill levels serving as contingent workers. Contingent workers in the U.S. are usually under 25 years of age and may include independent contractors, interns, and even college students who only want to work during the summer months.

Troy is receiving training in maintaining and repairing assembly line robots at a school that uses equipment very similar to that used on his new job at Blast Off Technologies. His classroom training is called vestibule training.

Companies compete with other firms for good employees.

Human resource management is the process of deciding the number and types of employees your business needs, and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals.

Daphne, an HR manager at Superior Senior Services, needs to know how many current employees have certain types of skills and training to perform new services the company wants to offer. A document that would help Daphne answer this question is the firm's

When Casey began her Ph.D. program, she was immediately assigned to a female ________ who would serve as a coach and guide to shorten the curve and help Casey meet the right people who could enhance her career. Her program also required ________, where she would spend four to six weeks in different labs, gaining experience and exposure to a variety of research in her field of study.

Transfers and promotions are internal sources used by human resource managers to fill recruiting needs.

Frank has thirty years of service as a manager for his company. He remembers when managers had almost complete freedom to fire workers. Frank thinks this is only fair. "After all," Frank points out, "workers quit whenever they get a better offer. Shouldn't managers have as much freedom to fire workers as the workers have to quit?" Frank's comments suggest that he believes in the doctrine of

Joseph accepted a management trainee position at Rested Resorts. Corporate management believes Joseph has potential to move into a top management position within the organization. They have begun assigning Joseph to a different department every few months so he can obtain the broad perspective needed by top managers. This company is using ________ to develop Joseph's management skills.

The first step in establishing training and development programs is to

Ted says he's working in his dream job. As an engineer for a major defense systems company, he is responsible for using sophisticated airplane and weaponry equipment that creates the exact conditions that one may experience if he or she uses the equipment in a real-life situation. Ted spends several hours each day performing

Human resource planning involves the assessment of both the future demand and the future supply of the various types of labor needed by the organization.

It is challenging for HR managers to deal with a declining economy that results in a short-term preference for part-time and/or temporary employees and a trend to outsource jobs, even though there are skilled employees who are willing to work.

Like all management, human resource management begins with planning.

Martin works for Epic Electronics, a sophisticated electronic equipment company. Martin is happy to see that the value of company stock has reached $53 per share, because certain employees (including himself) have the opportunity to buy a given number of shares of its stock for $25 per share for the next year regardless of how high the market price goes. Epic Electronics is offering some employees a

Rick is a human resource manager at a nonprofit. If Rick's organization is like most companies today, which of the following statements about his job is likely to be the most accurate?

Arturo hates conducting performance appraisals with his subordinates because he always finds it to be a struggle. In order to make the actual performance evaluations a better experience for all, Arturo should