Exam 11: Human Resource Management: Finding and Keeping the Best Employees

Because of legal implications, managers should not use the results of performance appraisals to make decisions about promotions and compensation.

The primary reason that companies do performance appraisals is to improve worker performance.

Skill-based pay is a method of compensating teams in which base pay is raised when team members learn and apply new skills.

The amount most businesses spend on selecting and training workers is relatively low.

Brad recently earned a real estate license in Missouri and has interviewed with several groups to find a job. All have told him that his income will be based on a percentage of his real estate sales for the month. Brad will be paid

The Americans with Disabilities Act protects qualified persons from discriminatory hiring practices, but does not require employers to provide suitable accommodations in the workplace, or opportunities for promotion. This is left to occupational safety laws.

Pete joined Texas Technologies as a sales manager. Upon starting, part of his sign-on bonus included the opportunity to buy up to 500 shares of the company's publicly traded stock at $10 per share, during the first three months of employment. The stock was trading on the NASDAQ exchange for $22 per share. Pete's new company was offering a dividend reinvestment plan.

Which of the following statements about recruiting is most accurate?

Dramatic changes in the U.S. labor force will make the work of human resource managers more interesting, and more difficult, in the future. Identify and describe three trends that will challenge future human resource managers.

In a ________ arrangement two part-time employees fill one full-time job.

When workers are a part of a team their compensation should be

A ________ plan gives employees some ability to adjust hours when they work, as long as they work the required number of hours.

Samuel is training to be an electrician by working alongside experienced electricians. After one more year of successful training, his union will classify Samuel as a journeyman. Samuel is participating in an apprenticeship program.

Identify and describe three common methods of training and developing employees.

Tracy was brought on as a lower-level manager at Higdon and Associates. Shortly after starting, she was introduced to Clara and told that Clara would be her mentor. As a mentor, Clara will coach and guide Tracy, introduce her to the right people, and be her organizational sponsor.

Although the skills learned do not always translate into profits for the company, ________ pay rewards the growth of both the individual and team participation.

The effectiveness of the EEOC has been limited because Congress never gave it any authority to enforce its mandates.

Title VII of the Civil Rights Act of 1964

Recently, businesses have experienced debate over ________, the practice of discriminating against a dominant or majority group of persons. This situation occurs when businesses must adhere to employment laws that were designed to correct previous discrimination against minority groups.

Managers at a local bank are discussing the absentee problems they are experiencing at their west-side location. Although the workers do a good job and serve customers well when they are on the job, they tend to report to work late at least two days each week, and often want to leave early. Job sharing might be a good staffing arrangement for the managers to consider.