Exam 11: Human Resource Management: Finding and Keeping the Best Employees

The employment at will doctrine maintained that a firm could only fire a worker if it could demonstrate just cause.

A performance appraisal provides an opportunity for employees to make suggestions about how a particular task could be better performed.

A(n) ________ is prepared as part of the human resource planning process, and indicates the characteristics and qualifications of the organization's labor force, thus helping the firm determine whether its employees are technically up-to-date and adequately trained.

The Family and Medical Leave Act

In recent years, firms have expanded off-the-job training to include personal development subjects such as time management, health and nutrition, and language.

The Hay compensation method gives managers the flexibility to adjust pay for workers to reflect the value of their contribution to the firm.

One purpose of a human resource inventory is to determine whether the labor force is technically up-to-date and well trained.

After preparing a job analysis, the next step in the human resource planning process is to

Workers who are paid a ________ receive a fixed compensation weekly, biweekly, or monthly.

Employees at American Earners Credit Cards are criticizing the company's fringe benefits package because it forces all employees to accept the same benefits regardless of differences in their personal needs. In fact, they even offer some soft benefits such as an on-site day care that over 80% of the employees are too young or too old to use. American Earners should consider a cafeteria-style benefits plan.

Serena is a recent HR hire for a security firm that hires retired law enforcement officers to provide security for malls across the nation. Her supervisor was impressed with Serena's knowledge of current laws with respect to hiring practices but asked her to quickly get up to speed on compensation and training laws. This is a reasonable request if Serena plans to stay in the HR field.

Congress has given the Equal Employment Opportunity Commission broad powers to issue guidelines for acceptable employer behavior concerning employment opportunities.

Networking is the process of establishing and maintaining contacts and using those contacts to develop strong relationships that serve as informal development systems.

A disadvantage of flextime plans is that they often

As a human resources professional for a large company, Tommy is involved with the ________ process. His goal is to find the right number of qualified people at the right time. He will screen a qualified pool of candidates and send these individuals forward to others in the firm who will make the final selection decision.

According to the material in the box Managing a Global Workforce, which of the following statements about working with employees from different countries is most accurate?

Union rules and company policies can make the recruitment process more difficult.

Harmon, a human resource manager with the Bookman's Publishing, just finished creating a document that describes what editors do at their jobs. The study Harmon has completed is known as a human resource inventory.

A golden handshake refers to the severance pay that is offered to a worker that is laid off when the firm downsizes.

Jonas was a skilled welder at an auto plant. He lost his job and has been looking for work for several months. Jonas finally accepted a job as an unskilled laborer at a local nursery. Although happy to be back to work, he feels that his new job doesn't use his skills to their full potential. Jonas is an example of an underemployed worker.