Question 1

The ________ method is a pay system that is based on job tiers, with each tier having a strict pay range.

Accepted Answer

A)  Steiner 
B)  Gantt 
C)  Hay 
D)  Gilbreth 
A)  Steiner 
B)  Gantt 
C)  Hay 
D)  Gilbreth

Question 2

Epic Electronics International is a rapidly growing firm specializing in the production of sophisticated robots. One of the major problems Epic Electronics is likely to face is a shortage of qualified workers.

Accepted Answer

A) True 
 B)False

Question 3

Pre-employment physical examinations are

Accepted Answer

A)  an excellent way to screen out employees. 
B)  legal in some states, but only if given to everyone applying for the position. 
C)  illegal under current employment legislation in all 50 states. 
D)  legal in all states, but seldom used. 
A)  an excellent way to screen out employees. 
B)  legal in some states, but only if given to everyone applying for the position. 
C)  illegal under current employment legislation in all 50 states. 
D)  legal in all states, but seldom used.

Question 4

The long-term success of a firm often depends on its ability to control employee costs and optimize employee efficiency.

Accepted Answer

A) True 
 B)False

Question 5

Keith, a member of the electrician's union, recently achieved the classification of journeyman. This means that Keith

Accepted Answer

A)  is a contingent worker. 
B)  passed a written exam, but is still working to learn the basic skills needed to be a carpenter. 
C)  has successfully completed his apprenticeship program. 
D)  is an apprentice and still on the journey of becoming a certified professional carpenter. 
A)  is a contingent worker. 
B)  passed a written exam, but is still working to learn the basic skills needed to be a carpenter. 
C)  has successfully completed his apprenticeship program. 
D)  is an apprentice and still on the journey of becoming a certified professional carpenter.

Question 6

It is sometimes advantageous to hire from within because it ________.

Accepted Answer

A)  eliminates the need to meet affirmative action regulations. 
B)  ensures that the best qualified person gets the job. 
C)  is less costly, and helps maintain employee morale. 
D)  allows the firm to effectively use the "employment at will" strategy. 
A)  eliminates the need to meet affirmative action regulations. 
B)  ensures that the best qualified person gets the job. 
C)  is less costly, and helps maintain employee morale. 
D)  allows the firm to effectively use the "employment at will" strategy.

Question 7

Early Bird Enterprises conducts thorough background investigations of its prospective employees. The purpose of such investigations is to

Accepted Answer

A)  meet federal reporting guidelines that require up-to-date work history for each candidate. 
B)  identify those applicants that are most likely to succeed. 
C)  implement the "employment at will" doctrine. 
D)  discover whether the employee has ever worked for a competitor. 
A)  meet federal reporting guidelines that require up-to-date work history for each candidate. 
B)  identify those applicants that are most likely to succeed. 
C)  implement the "employment at will" doctrine. 
D)  discover whether the employee has ever worked for a competitor.

Question 8

Job rotation helps lower-level managers prepare for higher-level positions by

Accepted Answer

A)  letting them assume upper management positions for a limited time period. 
B)  exposing them to different functions within the organization, thus giving them the broad perspective needed by top managers. 
C)  helping them hone their highly specialized technical skills. 
D)  giving them the opportunity to learn about every aspect of work performed in their department by spending a day doing the job of each person within the department. 
A)  letting them assume upper management positions for a limited time period. 
B)  exposing them to different functions within the organization, thus giving them the broad perspective needed by top managers. 
C)  helping them hone their highly specialized technical skills. 
D)  giving them the opportunity to learn about every aspect of work performed in their department by spending a day doing the job of each person within the department.

Question 9

Meghan hired Trent right out of college. Trent had brought a lot to the position at the Outdoor Adventure Sporting Goods firm where Meghan served as Marketing Director over the baseball, basketball, and hockey lines. Yesterday, Trent submitted his resignation after only one year on the job, and disclosed that he is leaving sporting goods and taking a job in Canada where he will be marketing a hockey arena. Meghan is beside herself and has decided to personally conduct an exit interview. In evaluating this situation, you agree that Meghan is probably the best person to conduct this interview.

Accepted Answer

A) True 
 B)False

Question 10

A job description identifies and describes the type of person who should perform the job, including important qualifications such as deduction, skills, and experience.

Accepted Answer

A) True 
 B)False

Question 11

When managing your human resources, ________ is the process of deciding who should be hired, under legal guidelines, to serve the best interests of the individual and the organization.

Accepted Answer

A)  interviewing 
B)  applicant analysis 
C)  performance appraisal 
D)  selection 
A)  interviewing 
B)  applicant analysis 
C)  performance appraisal 
D)  selection

Question 12

Which of the following statements about home-based work is most accurate?

Accepted Answer

A)  Although home-based work may become very popular in the future, only a small percentage of workers currently work at home on a regular basis. 
B)  Home-based work offers big advantages for many workers, but is likely to increase costs for employers significantly. 
C)  Home-based work tends to increase the productivity of almost all workers, since people tend to be more productive when they are comfortable and can work flexible hours. 
D)  Home-based work allows workers to choose their own hours and interrupt work for child care and other tasks, but this freedom and flexibility can create problems for some workers. 
A)  Although home-based work may become very popular in the future, only a small percentage of workers currently work at home on a regular basis. 
B)  Home-based work offers big advantages for many workers, but is likely to increase costs for employers significantly. 
C)  Home-based work tends to increase the productivity of almost all workers, since people tend to be more productive when they are comfortable and can work flexible hours. 
D)  Home-based work allows workers to choose their own hours and interrupt work for child care and other tasks, but this freedom and flexibility can create problems for some workers.

Question 13

Vanessa's company announced that it is going to implement a compressed workweek schedule. If Vanessa takes part in this plan, she will be allowed to work fewer hours each week, as long as she completes all assignments.

Accepted Answer

A) True 
 B)False

Question 14

Advertisements in trade journals, private and public employment agencies, college placement offices, and trade associations are internal sources for recruitment.

Accepted Answer

A) True 
 B)False

Question 15

The Nutty Boys Nut Butter Company is about to diversify into an entirely new market-jellies and jams. This move will create the need for several new positions in the production and marketing departments. However, the production technologies and the marketing environment in this new market are very different than in Nutty Boys' traditional market. The company is likely to rely on external sources to fill many of the positions created by its diversification.

Accepted Answer

A) True 
 B)False

Question 16

A job specification identifies the minimum qualifications a person must have to fill a particular job.

Accepted Answer

A) True 
 B)False

Question 17

A job specification is a statement of the job itself, while a job description is a statement about the person who does the job.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following statements about human resource management opportunities and challenges is most accurate?

Accepted Answer

A)  Shifts in the economy have led to a huge pool of skilled and unskilled workers from declining industries that are either unemployed or are underemployed. 
B)  Workers now would rather have more income rather than more leisure. Therefore, many employees now want to work more than 40 hours per week. 
C)  So many people have sought training in high-tech areas such as robotics and computers that there is likely to be a huge surplus of labor in high-tech industries. 
D)  Workers now desire more stability and predictability in their careers, so they now give their employers more loyalty and expect more loyalty from their employers in return. 
A)  Shifts in the economy have led to a huge pool of skilled and unskilled workers from declining industries that are either unemployed or are underemployed. 
B)  Workers now would rather have more income rather than more leisure. Therefore, many employees now want to work more than 40 hours per week. 
C)  So many people have sought training in high-tech areas such as robotics and computers that there is likely to be a huge surplus of labor in high-tech industries. 
D)  Workers now desire more stability and predictability in their careers, so they now give their employers more loyalty and expect more loyalty from their employers in return.

Question 19

If your company is selling its products or services to the U.S. government, you should study human resource law that pertains to

Accepted Answer

A)  the Better Business Bureau in your local area of operation. 
B)  the limits that the EPA (Environmental Protection Agency) places on the pollutants you can emit in your foreign factories. 
C)  the total number of employees you can hire. 
D)  nondiscrimination and affirmative action laws when doing business with the federal government. 
A)  the Better Business Bureau in your local area of operation. 
B)  the limits that the EPA (Environmental Protection Agency) places on the pollutants you can emit in your foreign factories. 
C)  the total number of employees you can hire. 
D)  nondiscrimination and affirmative action laws when doing business with the federal government.

Question 20

CareerBuilder.com has posted a variety of sales management positions. Some require the manager to have five to ten years of experience and preferably a master's degree in a field of science. These requirements are part of the job specification.

Accepted Answer

A) True 
 B)False

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

The ________ method is a pay system that is based on job tiers, with each tier having a strict pay range.

Epic Electronics International is a rapidly growing firm specializing in the production of sophisticated robots. One of the major problems Epic Electronics is likely to face is a shortage of qualified workers.

Pre-employment physical examinations are

The long-term success of a firm often depends on its ability to control employee costs and optimize employee efficiency.

Keith, a member of the electrician's union, recently achieved the classification of journeyman. This means that Keith

It is sometimes advantageous to hire from within because it ________.

Early Bird Enterprises conducts thorough background investigations of its prospective employees. The purpose of such investigations is to

Job rotation helps lower-level managers prepare for higher-level positions by

A job description identifies and describes the type of person who should perform the job, including important qualifications such as deduction, skills, and experience.

When managing your human resources, ________ is the process of deciding who should be hired, under legal guidelines, to serve the best interests of the individual and the organization.

Which of the following statements about home-based work is most accurate?

Vanessa's company announced that it is going to implement a compressed workweek schedule. If Vanessa takes part in this plan, she will be allowed to work fewer hours each week, as long as she completes all assignments.

Advertisements in trade journals, private and public employment agencies, college placement offices, and trade associations are internal sources for recruitment.

A job specification identifies the minimum qualifications a person must have to fill a particular job.

A job specification is a statement of the job itself, while a job description is a statement about the person who does the job.

Which of the following statements about human resource management opportunities and challenges is most accurate?

If your company is selling its products or services to the U.S. government, you should study human resource law that pertains to

CareerBuilder.com has posted a variety of sales management positions. Some require the manager to have five to ten years of experience and preferably a master's degree in a field of science. These requirements are part of the job specification.

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding Economics and How It Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Structuring Organizations for Todays Challenges

Production and Operations Management

Motivating Employees

Dealing With Employeemanagement Issues

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money, Financial Institutions, and the Federal Reserve

Appendix: Working Within the Legal Environment

Appendix: Using Technology to Manage Information

Appendix: Managing Risk

Appendix: Managing Personal Finances

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