Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Some firms have found that employees prefer cafeteria-style benefit plans. For these plans, the employees vote on the benefits that they prefer, and only those benefits receiving the highest votes are offered to employees.

(True/False)
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Affirmative action programs are the least controversial method of correcting job inequities created by past discrimination.

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The result of a job analysis is a written document called a human resource inventory.

(True/False)
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Expenditures on fringe benefits have declined as a percentage of total payroll costs over the past several decades.

(True/False)
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As companies continue to develop women and minorities for management positions, they

(Multiple Choice)
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This year, International Accountants, Inc., implemented a new benefits system that gives employees the flexibility to choose among different benefit options, as long as the total cost of the benefits does not exceed a certain dollar amount. The type of benefits package offered to International Accountants employees is a(n)

(Multiple Choice)
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A major characteristic of a compressed workweek is that

(Multiple Choice)
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The first step in the performance appraisal process is to

(Multiple Choice)
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Sandra works as a manager in the accounting department for a service company. If her company is like most contemporary firms, Sandra will leave almost all aspects of human resource functions to specialists in the human resource department.

(True/False)
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In 2011, Congress passed the Americans with Disabilities Amendments Act. What was the scope of the changes?

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As the HR manager at a small business, Thomas handles most of his firm's recruiting efforts. Because Thomas recruits for a small business he has a distinct advantage over larger competitor firms when it comes to finding the right people to fill his firm's needs.

(True/False)
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Establishing performance standards is a crucial step in the performance evaluation process.

(True/False)
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Paul believes that due to changing technology the minimum skill level that his company is requiring for technology-intensive jobs should be increased to include knowledge and experience in higher-level programming applications. These new requirements would be reflected in ________ for various jobs at his company.

(Multiple Choice)
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The cost of recruiting, processing, and training a new entry-level employee is significant, and sometimes exceeds the annual salary earned by the employee.

(True/False)
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Which of the following is a valid statement about contingent workers?

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Recruiting is relatively easy today because qualified labor is so plentiful.

(True/False)
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The human resource manager's job is easier today than it was in the past because a growing percentage of the workforce is highly educated and well-prepared for jobs in the contemporary business environment.

(True/False)
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Eliza is an office manager at Bookman's Legal Services. The company's top management recently announced it was adopting a 360-degree review process as part of the performance appraisals of its office managers. Once this policy goes into effect, Eliza can expect her evaluations to include feedback from both the managers above her and the employees she supervises.

(True/False)
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Recruitment is a set of activities undertaken for attracting qualified people, at the right time.

(True/False)
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BangBang Percussion Company tried to implement a flextime system. However, after only a few months, they abandoned the new system. Which of the following is the most likely reason BangBang would drop its flextime plan?

(Multiple Choice)
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