Question 1

List and describe the five functions critical to managerial effectiveness according to Henri Fayol's school of thought.

Accepted Answer

1.Planning: setting down a course of act

Question 2

Which of the following is NOT one of the steps of the functional approach to management?

Accepted Answer

A) Use organizational elements toward common objectives 
B) Design a structure, with clearly defined tasks 
C) Plan a course of action 
D) Eliminate authority lines from the organization 
A) Use organizational elements toward common objectives 
B) Design a structure, with clearly defined tasks 
C) Plan a course of action 
D) Eliminate authority lines from the organization

Question 3

One of the most dramatic changes that has occurred in the past several decades has been the increase in the number and percentage of women in the workforce.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following statements is true of the Behavioral School of Management?

Accepted Answer

A) It emphasizes the behavior of the management in organizations. 
B) It focuses on what motivates individual and group behavior in organizations. 
C) It focuses on mathematical models that determine organizational success. 
D) It focuses on the tasks that are associated with each job in an effort to improve productivity and the work behavior of employees. 
A) It emphasizes the behavior of the management in organizations. 
B) It focuses on what motivates individual and group behavior in organizations. 
C) It focuses on mathematical models that determine organizational success. 
D) It focuses on the tasks that are associated with each job in an effort to improve productivity and the work behavior of employees.

Question 5

The managerial function of controlling consists mainly of directing subordinates' actions.

Accepted Answer

A) True 
 B)False

Question 6

What level of the management hierarchy are supervisors a part of? Who are supervisors responsible for managing?

Accepted Answer

Supervisors are first-level ma

Question 7

The Hawthorne studies concluded that workers perform differently than they normally did because the researchers were observing them.

Accepted Answer

A) True 
 B)False

Question 8

Generally speaking,large companies allow supervisors a broader range of managerial opportunities,because fewer management positions exist in smaller companies.

Accepted Answer

A) True 
 B)False

Question 9

Discuss the measures companies have taken to help their employees balance their family and job responsibilities.Why are companies taking these measures?

Accepted Answer

Employees' job performance can often be

Question 10

The notion of Frederick Winslow Taylor's scientific management approach gave rise to the functional management approach.

Accepted Answer

A) True 
 B)False

Question 11

Supervisors must recognize the value of a diverse workforce and their own need to become more adaptable to change.

Accepted Answer

A) True 
 B)False

Question 12

Jennifer is dismissing the idea that networking with her friends is a good way to uncover opportunities for employment.Answer True if she is correct.Answer False if she is incorrect.

Accepted Answer

A) True 
 B)False

Question 13

_____ are invisible barriers that compartmentalize women and minorities into certain occupational classes.

Accepted Answer

A) Glass hurdles 
B) Glass bridges 
C) Glass ceilings 
D) Glass walls 
A) Glass hurdles 
B) Glass bridges 
C) Glass ceilings 
D) Glass walls

Question 14

Both the labor force and the population are getting younger.

Accepted Answer

A) True 
 B)False

Question 15

Which of Fayol's five functions of management means pulling organizational elements toward common objectives?

Accepted Answer

A) Planning 
B) Organizing 
C) Coordinating 
D) Controlling 
A) Planning 
B) Organizing 
C) Coordinating 
D) Controlling

Question 16

What is corporate culture,and who is responsible for setting the tone of a corporate culture?

Accepted Answer

Corporate culture is the share

Question 17

The supervisors at Millcroft Industries have been instructed to allocate more time for on-the-job employee training and to encourage workers to pursue continuing education.These measures are taken by the company to improve the skills of the employees and thus provide better products and services to its customers.Millcroft Industries is most likely attempting to:

Accepted Answer

A) downsize. 
B) increase overhead costs. 
C) implement job deskilling. 
D) gain a competitive advantage. 
A) downsize. 
B) increase overhead costs. 
C) implement job deskilling. 
D) gain a competitive advantage.

Question 18

Which of the following statements concerning supervisors is NOT true?

Accepted Answer

A) Supervisors are considered to be mid-level managers within an organization. 
B) Managers expect supervisors to obtain better performance from their human resources in an environment that is constantly changing. 
C) The work of supervisors requires professional and interpersonal skills. 
D) It is typically the first management experience people obtain. 
A) Supervisors are considered to be mid-level managers within an organization. 
B) Managers expect supervisors to obtain better performance from their human resources in an environment that is constantly changing. 
C) The work of supervisors requires professional and interpersonal skills. 
D) It is typically the first management experience people obtain.

Question 19

Human resources are any organization's most important resources.

Accepted Answer

A) True 
 B)False

Question 20

Juanita's supervisor,Stephen,has asked her for input on how to make the workplace more enjoyable.Stephen is practicing participative management.

Accepted Answer

A) True 
 B)False

List and describe the five functions critical to managerial effectiveness according to Henri Fayol's school of thought.

Which of the following is NOT one of the steps of the functional approach to management?

One of the most dramatic changes that has occurred in the past several decades has been the increase in the number and percentage of women in the workforce.

Which of the following statements is true of the Behavioral School of Management?

The managerial function of controlling consists mainly of directing subordinates' actions.

What level of the management hierarchy are supervisors a part of? Who are supervisors responsible for managing?

The Hawthorne studies concluded that workers perform differently than they normally did because the researchers were observing them.

Generally speaking,large companies allow supervisors a broader range of managerial opportunities,because fewer management positions exist in smaller companies.

Discuss the measures companies have taken to help their employees balance their family and job responsibilities.Why are companies taking these measures?

The notion of Frederick Winslow Taylor's scientific management approach gave rise to the functional management approach.

Supervisors must recognize the value of a diverse workforce and their own need to become more adaptable to change.

Jennifer is dismissing the idea that networking with her friends is a good way to uncover opportunities for employment.Answer True if she is correct.Answer False if she is incorrect.

_____ are invisible barriers that compartmentalize women and minorities into certain occupational classes.

Both the labor force and the population are getting younger.

Which of Fayol's five functions of management means pulling organizational elements toward common objectives?

What is corporate culture,and who is responsible for setting the tone of a corporate culture?

Which of the following statements concerning supervisors is NOT true?

Human resources are any organization's most important resources.

Juanita's supervisor,Stephen,has asked her for input on how to make the workplace more enjoyable.Stephen is practicing participative management.

The Management Functions

Supervisory Planning

Supervising a Diverse Workforce

Leadership and Followership

Communicating in a Noisy World

Principles of Motivating Followers

Solving Problems, Making Decisions and Managing Change

The Principles of Organizing

Empowering Employees for Success

Building Effective Teams

Performance Management

Fundamentals of Controlling

Resolving Conflicts

Positive Discipline

Filters

Exam 1: The Supervisory Challenge

List and describe the five functions critical to managerial effectiveness according to Henri Fayol's school of thought.

Which of the following is NOT one of the steps of the functional approach to management?

One of the most dramatic changes that has occurred in the past several decades has been the increase in the number and percentage of women in the workforce.

Which of the following statements is true of the Behavioral School of Management?

The managerial function of controlling consists mainly of directing subordinates' actions.

What level of the management hierarchy are supervisors a part of? Who are supervisors responsible for managing?

The Hawthorne studies concluded that workers perform differently than they normally did because the researchers were observing them.

Generally speaking,large companies allow supervisors a broader range of managerial opportunities,because fewer management positions exist in smaller companies.

Discuss the measures companies have taken to help their employees balance their family and job responsibilities.Why are companies taking these measures?

The notion of Frederick Winslow Taylor's scientific management approach gave rise to the functional management approach.

Supervisors must recognize the value of a diverse workforce and their own need to become more adaptable to change.

Jennifer is dismissing the idea that networking with her friends is a good way to uncover opportunities for employment.Answer True if she is correct.Answer False if she is incorrect.

_____ are invisible barriers that compartmentalize women and minorities into certain occupational classes.

Both the labor force and the population are getting younger.

Which of Fayol's five functions of management means pulling organizational elements toward common objectives?

What is corporate culture,and who is responsible for setting the tone of a corporate culture?

Which of the following statements concerning supervisors is NOT true?

Human resources are any organization's most important resources.

Juanita's supervisor,Stephen,has asked her for input on how to make the workplace more enjoyable.Stephen is practicing participative management.

The Management Functions

Supervisory Planning

Supervising a Diverse Workforce

Leadership and Followership

Communicating in a Noisy World

Principles of Motivating Followers

Solving Problems, Making Decisions and Managing Change

The Principles of Organizing

Empowering Employees for Success

Building Effective Teams

Performance Management

Fundamentals of Controlling

Resolving Conflicts

Positive Discipline

Filters