Exam 1: The Supervisory Challenge

The functional management approach focuses on determining the most efficient ways to increase output and productivity.

As the number of service industry jobs has fallen in the U.S.in recent years,the number of manufacturing jobs has risen.

Wanda has observed that at her company,the human resources and accounting departments are made up almost entirely of women,while other areas such as sales are composed primarily of men.This is an example of which type of workplace barrier?

Quantitative approaches are often closely connected with _____ approaches,in which mathematical models are used to analyze data for decision making.

Today's employees expect opportunities for empowerment on the job.

List at least five current workplace trends.

Foreman,team leader,and coach are other designations for working supervisor.

Quantitative/system approaches are frequently found in large organizations where sales costs and production data are analyzed using computer technology.

Sylvia just began a new job as a retail customer service representative.However,she is disappointed that the new job does not allow her to use her technology literacy skills.Which of the following terms best describes Sylvia's level of employment?

A key component of Frederick Winslow Taylor's scientific management theory was the belief that managers should plan what,where,and how employees should produce a product.

Typical of a Generation Xer,Zack is not very concerned about staying with his company for a long period of time.

Which of the following is NOT an accurate statement about business trends?

Lisa drives a bus for the county school system,where she works limited hours within a nine-month contract that is based on the school system's needs.She does not receive health or retirement benefits.Lisa is a member of the _____ of the school.

Omega Corp.allows employees to choose their work hours within stated limits.This type of workplace policy is known as _____.

Why are production facilities of U.S.firms being relocated to China,India,South Korea,Eastern Europe,South America,Africa,Mexico?

_____ occurs when employees are in jobs that do not use their skills,knowledge,and abilities.

The set of shared values,purposes,and beliefs that employees have about an organization is its _____.

To provide a foundation for the type of corporate culture that is desired,companies develop mission statements and ethical codes statements.

Which of the following statements is true about the scientific management approach?

Gwendolyn loves her job and feels connected to her company's objectives because she feels she does something important,finds the work stimulating,and has plenty of opportunities for personal and professional growth.Gwendolyn can best be described as a(n)_____.