Exam 1: The Supervisory Challenge

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As a manager,Jamie gives her employees authority and responsibility to carry out their tasks.She also encourages them to pursue their individual work goals in addition to the organization's goals.Jamie's employees also make certain decisions by themselves.This scenario illustrates _______.

(Multiple Choice)
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The service sector will generate almost all employment gain through the year 2016.

(True/False)
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Compared to their parents,generation Xers require less leisure time and have far more concern about staying with companies for long periods of time.

(True/False)
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Which of the following is NOT a characteristic of the work attitudes and experiences of generation Xers?

(Multiple Choice)
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According to Frederick Winslow Taylor,the father of scientific management,:

(Multiple Choice)
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The term diversity refers to the cultural,ethnic,gender,age,educational,racial,and lifestyle differences of employees.

(True/False)
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The traditional mode of face-to-face communication has been altered most significantly by which change in technology?

(Multiple Choice)
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The _____ requires firms employing 100 or more workers to provide 60 days' advance notice to employees before shutting down or conducting substantial layoffs.

(Multiple Choice)
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Based on the notion of corporate social responsibility,to which level of responsibility does doing what is right,just,and fair relate?

(Multiple Choice)
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_____ prohibits discrimination in hiring,promotion,discharge,pay,benefits,and other aspects of employment on the basis of race,color,religion,gender,or national origin.

(Multiple Choice)
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Supervisors are middle managers who oversee entry-level employees.

(True/False)
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Sierra uses mathematical models to determine the effect on production if the cost of materials increases by 20 percent.She is utilizing _____.

(Multiple Choice)
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In the context of demographic differences in workforce,millennials are likley to emphasize _____.

(Multiple Choice)
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Mid-level management creates the overall philosophy and vision of a firm.

(True/False)
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Henri Fayol identified planning,organizing,commanding,coordinating,and controlling as critical to managerial effectiveness.

(True/False)
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Selecting and training individuals to fill job openings is the first step in managing people.

(True/False)
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Which of the following is true about the glass ceiling?

(Multiple Choice)
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While seeking employment elsewhere,employees should _____.

(Multiple Choice)
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Conditional workers are part-time,temporary,or contract employees whose work is scheduled around the needs of the employer.

(True/False)
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Effective supervisors must be able to maintain their perspective in the face of rapidly changing conditions.

(True/False)
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