Exam 13: Fundamentals of Controlling
Exam 1: The Supervisory Challenge83 Questions
Exam 2: The Management Functions80 Questions
Exam 3: Supervisory Planning85 Questions
Exam 4: Supervising a Diverse Workforce88 Questions
Exam 5: Leadership and Followership76 Questions
Exam 6: Communicating in a Noisy World77 Questions
Exam 7: Principles of Motivating Followers82 Questions
Exam 8: Solving Problems, Making Decisions and Managing Change85 Questions
Exam 9: The Principles of Organizing80 Questions
Exam 10: Empowering Employees for Success86 Questions
Exam 11: Building Effective Teams83 Questions
Exam 12: Performance Management101 Questions
Exam 13: Fundamentals of Controlling88 Questions
Exam 14: Resolving Conflicts78 Questions
Exam 15: Positive Discipline83 Questions
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Feedback controls are essentially useless because they're providing feedback too late,when the acts have already taken place.
(True/False)
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Most supervisors utilize feedforward controls so they don't have to bother with concurrent controls.
(True/False)
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Production control involves routing operations,scheduling,and expediting work flow.
(True/False)
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Examples of feedback control include measurement of the quality and quantity of units produced.
(True/False)
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Top management has assured Elizabeth,the supervisor of the accounting department,that the budget for her department is "flexible." Elizabeth thinks that this means she can change the figures herself as need be.Is she correct? Why or why not?
(Essay)
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Feedback controls are the most widely used category of controls at the supervisory level.
(True/False)
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LaToya creates computerized Gantt and PERT charts to route and schedule operations and to keep overall operations on schedule.This demonstrates which level of specialized control?
(Multiple Choice)
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Carla's primary function as a supply chain manager for a consumer goods manufacturer is to monitor the flow of raw materials,supplies,work-in-process,and finished goods.Carla is most likely involved in:
(Multiple Choice)
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Inventory control means maintaining quality standards for products and services.
(True/False)
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Jasper,a quality control analyst,decides to pick a few products at random from a batch of finished goods for inspection.He compares the quality of these products against certain predetermined quality standards to determine whether they are suitable for shipment.This example demonstrates the technique of:
(Multiple Choice)
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Large organizations employ consultants trained in work efficiency and cost control so that supervisors don't have be cost conscious.
(True/False)
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Which type of control involves keeping watch over raw materials,supplies,work-in-process,and finished goods?
(Multiple Choice)
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Which of the following statements is true of the supervisor's role in controlling?
(Multiple Choice)
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Ron has established a preventative maintenance program at his company where the machines used in production are serviced on a regular basis to prevent breakdowns in the future.Which of the following control mechanisms does this best exemplify?
(Multiple Choice)
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Some worker productivity standards are expressed relative to factors over which a supervisor has no control.
(True/False)
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The extent of involvement that a supervisor has with a budget is to simply ensure performance expectations are met within the contraints of a budget.
(True/False)
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The cost of a control system may be more than it is worth,even when the control system is effective.
(True/False)
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If effective feedforward controls have been implemented,there is no need for concurrent controls.
(True/False)
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Which of the following is NOT an accurate statement regarding the supervisor's role in controlling through budgets?
(Multiple Choice)
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