Question 1

Feedforward control involves:

Accepted Answer

A) taking anticipatory action to ensure that problems do notoccur. 
B) taking actions after the activity has been completed. 
C) taking corrective action during the production or delivery process to ensure that standards are being met. 
D) determining what went wrong in an activity and where to place blame. 
A) taking anticipatory action to ensure that problems do notoccur. 
B) taking actions after the activity has been completed. 
C) taking corrective action during the production or delivery process to ensure that standards are being met. 
D) determining what went wrong in an activity and where to place blame.

Question 2

When a supervisor discovers a deviation from the standard,he/she should next find out who is at fault.

Accepted Answer

A) True 
 B)False

Question 3

The control process involves four sequential steps: setting standards,measuring performance,corrective action,and providing instruction.

Accepted Answer

A) True 
 B)False

Question 4

The _____ is based on the concept that supervisors should concentrate their investigations on activities that deviate substantially from standards.

Accepted Answer

A) exception principle 
B) reciprocity reflex 
C) golden rule 
D) objective principle 
A) exception principle 
B) reciprocity reflex 
C) golden rule 
D) objective principle

Question 5

What costs does the operating budget project? Provide examples.

Accepted Answer

The operating budget projects the day-to

Question 6

Workers are more apt to accept standards as reasonable and fair when they help to formulate those standards.

Accepted Answer

A) True 
 B)False

Question 7

If a cost-cutting order comes down from top management,the supervisor's best response is to:

Accepted Answer

A) reduce expenses with the help of his employees. 
B) hold "pep rallies" with his employees. 
C) stop buying any supplies. 
D) eliminate preventive maintenance work. 
A) reduce expenses with the help of his employees. 
B) hold "pep rallies" with his employees. 
C) stop buying any supplies. 
D) eliminate preventive maintenance work.

Question 8

Everyone uses feedforward controls at one time or another.

Accepted Answer

A) True 
 B)False

Feedforward control involves:

When a supervisor discovers a deviation from the standard,he/she should next find out who is at fault.

The control process involves four sequential steps: setting standards,measuring performance,corrective action,and providing instruction.

The _____ is based on the concept that supervisors should concentrate their investigations on activities that deviate substantially from standards.

What costs does the operating budget project? Provide examples.

Workers are more apt to accept standards as reasonable and fair when they help to formulate those standards.

If a cost-cutting order comes down from top management,the supervisor's best response is to:

Everyone uses feedforward controls at one time or another.

The Supervisory Challenge

The Management Functions

Supervisory Planning

Supervising a Diverse Workforce

Leadership and Followership

Communicating in a Noisy World

Principles of Motivating Followers

Solving Problems, Making Decisions and Managing Change

The Principles of Organizing

Empowering Employees for Success

Building Effective Teams

Performance Management

Resolving Conflicts

Positive Discipline

Filters

Exam 13: Fundamentals of Controlling

Feedforward control involves:

When a supervisor discovers a deviation from the standard,he/she should next find out who is at fault.

The control process involves four sequential steps: setting standards,measuring performance,corrective action,and providing instruction.

The _____ is based on the concept that supervisors should concentrate their investigations on activities that deviate substantially from standards.

What costs does the operating budget project? Provide examples.

Workers are more apt to accept standards as reasonable and fair when they help to formulate those standards.

If a cost-cutting order comes down from top management,the supervisor's best response is to:

Everyone uses feedforward controls at one time or another.

The Supervisory Challenge

The Management Functions

Supervisory Planning

Supervising a Diverse Workforce

Leadership and Followership

Communicating in a Noisy World

Principles of Motivating Followers

Solving Problems, Making Decisions and Managing Change

The Principles of Organizing

Empowering Employees for Success

Building Effective Teams

Performance Management

Resolving Conflicts

Positive Discipline

Filters