Exam 8: Developing Your Business Structure and Culture

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Why is strong leadership important?

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Treasure is the part of the TALENT motivational tool kit often cited as the most important.

(True/False)
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Motivation explains why people behave as they do.

(True/False)
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Which of the following is NOT one of the key competencies that managers must have in order to be successful in their planning,organizing,developing,directing,and leading endeavours?

(Multiple Choice)
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Notes of appreciation,awards,and gift certificates given to reward employees for accomplishing or surpassing established objectives are all examples of performance bonuses.

(True/False)
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Jackie had been very pleased with her part-time job at a local convenience store until a recent incident occurred.During Jackie's shift,the store was burglarized.Although no one was hurt,Jackie now feels uneasy and fearful during her late night shift.She is so nervous and worried that she is having a hard time concentrating on her work and is thinking about quitting.Management needs to be aware of Jackie's unmet _______ needs.

(Multiple Choice)
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Human relations is not concerned with what motivates employees on the job.

(True/False)
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Leadership Skills is one of the key competencies that managers must have in order to be successful in their planning,organizing,developing,directing,and leading endeavours.

(True/False)
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Hygiene factors were found to be general working conditions,policies and administrative procedures,salary,job security,organizational structure,and the type of supervision.

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Leadership skills is the ability to communicate expectations,in an engaging,motivating,and collaborative manner.

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A potential near-term impact of this short-term management approach,referred to as "short-termism",is a focus on long-term strategic and operational health.

(True/False)
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Enrichment is the part of the TALENT motivational tool kit often cited as the most important.

(True/False)
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Which of the following is NOT one of the fundamental things which managers can,and should,keep in mind when looking to work with,enhance the productivity of,and motivate their employees?

(Multiple Choice)
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What do managers need to understand about recognizing employees as assets rather than expenses?

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Personal power is the power which a manager possesses as a result of his/her leadership competencies.

(True/False)
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The de-emphasis of long-term goal setting and talent development initiatives can,and often do,result in heightened organizational divergence.

(True/False)
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,thereby forfeiting any potential return on our investment.

(True/False)
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Human relations skills are all about inspiring others to achieve identified levels of expectations.

(True/False)
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Most workers in poor,less developed nations are motivated by the desire to satisfy:

(Multiple Choice)
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As with investment decisions relating to equipment and/or a building,the attraction and development of an organization's human resource assets require a significant up-front investment on the part of an organization.

(True/False)
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