Exam 19: Managing Work Groups and Teams

Which of the following statements accurately describes a task group?

The final stage of group or team development is ____________________.

What does the term cohesiveness mean? What factors can influence the degree of cohesiveness in a group?

One may assume that after a functional group accomplishes its current objectives,it will

Which of the following is NOT a suggested way for managers to control conflict?

Match the following.You may use a response once,more than once,or not at all.

Special Exercises An executive Masters in Business Administration class has the responsibility to design,produce,and evaluate marketing campaigns.There are six groups of five students.Group A has an IT manager who grew up in India and now works for Gartner,a PR president from Siemens who served in the German Army,a logistics director from Iron Mountain who retired from the U.S.Navy,an operations director for Cintas,and a management consultant from Right Management Consultants. Use this information and what you have learned in the chapter on managing work groups and teams to mark whether the following statements are True or False. The way that the veterans respect each other may decrease the group's cohesiveness.

When the members enact the roles they have accepted,interaction occurs,and the efforts of the group are directed toward goal attainment,the group has reached the norming phase.

Special Exercises An executive Masters in Business Administration class has the responsibility to design,produce,and evaluate marketing campaigns.There are six groups of five students.Group A has an IT manager who grew up in India and now works for Gartner,a PR president from Siemens who served in the German Army,a logistics director from Iron Mountain who retired from the U.S.Navy,an operations director for Cintas,and a management consultant from Right Management Consultants. Use this information and what you have learned in the chapter on managing work groups and teams to mark whether the following statements are True or False. Role overload will occur if the IT manager tries to do the whole project himself.

Which of the following is the final stage of group development?

Mona joined the UAW because she thinks it will negotiate a pay increase.She wants to make more money doing the same job.She joined because of

Basic training transforms recruits from civilians to soldiers.They learn a new vocabulary,standards,and ideals.This process is known as

Nikita is health conscious.She joined a local gym to work out and meet people who valued fitness like she does.She is joining because of group goals.

During which stage of group development do the members try out various forms of behavior in an attempt to test the waters and see what will be acceptable in the group?

Robin fills a socioemotional role in her group.She concentrates on getting the group's task accomplished.

Which of the following is NOT a recommended method for controlling conflict?

A(n)____________________ is created by its own members for purposes that may or may not be relevant to organizational goals. or

Which of the following techniques could be used to eliminate interpersonal conflict within a self-managed team?

People join groups for a variety of reasons.List and explain five such reasons.

Implementing teams is essentially the same as implementing