Question 1

The application of behavioral science knowledge to improve an organization's health and effectiveness is known as ____________________.

Accepted Answer

organizati

Question 2

Before implementing new changes in work schedules, Trudy's Trinkets works with the union to ensure a smooth transition. What approach to change is this company using?

Accepted Answer

A)  Negotiation 
B)  Top management support 
C)  Participation 
D)  Coercion 
E)  Education 
A)  Negotiation 
B)  Top management support 
C)  Participation 
D)  Coercion 
E)  Education

Question 3

Which of the following provides a safe harbor where ideas from employees throughout the company can be developed without interference from company bureaucracy or politics?

Accepted Answer

A)  An idea champion 
B)  A sponsor 
C)  A new-venture team 
D)  An idea incubator 
E)  An inventor 
A)  An idea champion 
B)  A sponsor 
C)  A new-venture team 
D)  An idea incubator 
E)  An inventor

Question 4

The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as exploration.

Accepted Answer

A) True 
 B)False

Question 5

Today's most successful companies are including ____ directly in the product and service development process.

Accepted Answer

A)  employees 
B)  internal buyers 
C)  competitors 
D)  other outsiders 
E)  all of these 
A)  employees 
B)  internal buyers 
C)  competitors 
D)  other outsiders 
E)  all of these

Question 6

____________________ change is a major shift in the norms, values, attitudes, and mindset of the entire organization.

Accepted Answer

The answer of ____________________ change is a major shift in...

Question 7

A strategy based on the ability to deliver products and services faster than competitors is called ____________________.

Accepted Answer

The answer of A strategy based on the ability to...

Question 8

____ refers to a change in the attitudes and behaviors of a few employees in the organization.

Accepted Answer

A)  Organization change 
B)  Organization development 
C)  People change 
D)  Culture change 
E)  Artifact change 
A)  Organization change 
B)  Organization development 
C)  People change 
D)  Culture change 
E)  Artifact change

Question 9

The lack of information about past events refers to uncertainty.

Accepted Answer

A) True 
 B)False

Question 10

Open innovation means extending the search for and commercializing new ideas beyond the boundaries of the organization and the industry.

Accepted Answer

A) True 
 B)False

Question 11

The acceptance of mistakes, the freedom to discuss ideas, and the assignment of nonspecialists to problems are characteristics of creative organizations or departments.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is a type of OD intervention in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent?

Accepted Answer

A)  Team building activities 
B)  Survey feedback activities 
C)  Intergroup activities 
D)  Process-consolidation activities 
E)  Symbiotic leadership activities 
A)  Team building activities 
B)  Survey feedback activities 
C)  Intergroup activities 
D)  Process-consolidation activities 
E)  Symbiotic leadership activities

Question 13

A step in the reinforcement stage of organizational development in which individuals acquire a desired new skill or attitude and are rewarded for it by the organization is referred to as ____________________.

Accepted Answer

The answer of A step in the reinforcement stage of...

Question 14

A ____ change is related to the organization production process.

Accepted Answer

A)  new product 
B)  technological 
C)  structural 
D)  culture/people 
E)  competitive 
A)  new product 
B)  technological 
C)  structural 
D)  culture/people 
E)  competitive

Question 15

Reasons employees resist change include self-interest, lack of understanding and trust, uncertainty, and different assessments and goals.

Accepted Answer

A) True 
 B)False

Question 16

At which stage of the change process do managers evaluate problems and opportunities?

Accepted Answer

A)  Monitor forces for change 
B)  Need for change 
C)  Initiate change 
D)  Implement change 
E)  Internal forces 
A)  Monitor forces for change 
B)  Need for change 
C)  Initiate change 
D)  Implement change 
E)  Internal forces

Question 17

A(n) ____________________ is a separate small, informal, highly autonomous, and often secretive group that focuses on breakthrough ideas for the business.

Accepted Answer

The answer of A(n) ____________________ is a separate small, informal,...

Question 18

The innovation strategy for changing products and technologies that involves creating conditions and systems to facilitate internal and external coordination and knowledge sharing is known as

Accepted Answer

A)  exploration 
B)  cooperation 
C)  entrepreneurship 
D)  idea incubator 
E)  horizontal linkage 
A)  exploration 
B)  cooperation 
C)  entrepreneurship 
D)  idea incubator 
E)  horizontal linkage

Question 19

A(n) ____________________ is a unit separate from the rest of the organization and is responsible for developing and initiating a major innovation.

Accepted Answer

The answer of A(n) ____________________ is a unit separate from...

Question 20

A new-venture fund provides resources from which individuals and groups can draw to develop new ideas, products, or businesses.

Accepted Answer

A) True 
 B)False

The application of behavioral science knowledge to improve an organization's health and effectiveness is known as ____________________.

Before implementing new changes in work schedules, Trudy's Trinkets works with the union to ensure a smooth transition. What approach to change is this company using?

Which of the following provides a safe harbor where ideas from employees throughout the company can be developed without interference from company bureaucracy or politics?

The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as exploration.

Today's most successful companies are including ____ directly in the product and service development process.

____________________ change is a major shift in the norms, values, attitudes, and mindset of the entire organization.

A strategy based on the ability to deliver products and services faster than competitors is called ____________________.

____ refers to a change in the attitudes and behaviors of a few employees in the organization.

The lack of information about past events refers to uncertainty.

Open innovation means extending the search for and commercializing new ideas beyond the boundaries of the organization and the industry.

The acceptance of mistakes, the freedom to discuss ideas, and the assignment of nonspecialists to problems are characteristics of creative organizations or departments.

Which of the following is a type of OD intervention in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent?

A step in the reinforcement stage of organizational development in which individuals acquire a desired new skill or attitude and are rewarded for it by the organization is referred to as ____________________.

A ____ change is related to the organization production process.

Reasons employees resist change include self-interest, lack of understanding and trust, uncertainty, and different assessments and goals.

At which stage of the change process do managers evaluate problems and opportunities?

A(n) ____________________ is a separate small, informal, highly autonomous, and often secretive group that focuses on breakthrough ideas for the business.

The innovation strategy for changing products and technologies that involves creating conditions and systems to facilitate internal and external coordination and knowledge sharing is known as

A(n) ____________________ is a unit separate from the rest of the organization and is responsible for developing and initiating a major innovation.

A new-venture fund provides resources from which individuals and groups can draw to develop new ideas, products, or businesses.

Innovative Management for Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Human Resources

Managing Diversity

Dynamics of Behavior in Organizations

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Information Technology, and E-Business

Managing Small Business Start-Ups

Filters

Exam 10: Managing Change and Innovation

The application of behavioral science knowledge to improve an organization's health and effectiveness is known as ____________________.

Before implementing new changes in work schedules, Trudy's Trinkets works with the union to ensure a smooth transition. What approach to change is this company using?

Which of the following provides a safe harbor where ideas from employees throughout the company can be developed without interference from company bureaucracy or politics?

The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as exploration.

Today's most successful companies are including ____ directly in the product and service development process.

____________________ change is a major shift in the norms, values, attitudes, and mindset of the entire organization.

A strategy based on the ability to deliver products and services faster than competitors is called ____________________.

____ refers to a change in the attitudes and behaviors of a few employees in the organization.

The lack of information about past events refers to uncertainty.

Open innovation means extending the search for and commercializing new ideas beyond the boundaries of the organization and the industry.

The acceptance of mistakes, the freedom to discuss ideas, and the assignment of nonspecialists to problems are characteristics of creative organizations or departments.

Which of the following is a type of OD intervention in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent?

A step in the reinforcement stage of organizational development in which individuals acquire a desired new skill or attitude and are rewarded for it by the organization is referred to as ____________________.

A ____ change is related to the organization production process.

Reasons employees resist change include self-interest, lack of understanding and trust, uncertainty, and different assessments and goals.

At which stage of the change process do managers evaluate problems and opportunities?

A(n) ____________________ is a separate small, informal, highly autonomous, and often secretive group that focuses on breakthrough ideas for the business.

The innovation strategy for changing products and technologies that involves creating conditions and systems to facilitate internal and external coordination and knowledge sharing is known as

A(n) ____________________ is a unit separate from the rest of the organization and is responsible for developing and initiating a major innovation.

A new-venture fund provides resources from which individuals and groups can draw to develop new ideas, products, or businesses.

Innovative Management for Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Human Resources

Managing Diversity

Dynamics of Behavior in Organizations

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Information Technology, and E-Business

Managing Small Business Start-Ups

Filters