Exam 10: Managing Change and Innovation

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What is organizational change and what are two major areas of change in organizations?

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The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as ____________________.

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Jurgen is one of several middle managers sent to a training course on leadership skills. Through this effort, the organization is attempting:

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____________________ extends the search for and commercialization of new ideas beyond the boundaries of the organization.

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The innovation strategy for changing products and technologies that involves managers putting in place processes and structures to ensure that new ideas are carried forward for acceptance and implementation is known as ____________________.

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A unit that is separate from the mainstream of the organization and is responsible for developing and initiating innovations is called a new-venture team.

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The traditional organization development model focuses on the entire system and learning takes place throughout the whole organization.

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List the four reasons why employees tend to resist change.

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The disparity between existing and desired performance levels is the performance gap.

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Refreezing is the reinforcement stage of organization development in which individuals acquire a desired new skill or attitude and are rewarded for it by the organization.

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Describe the three distinct stages for achieving behavioral and attitudinal change in an organization.

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____________________ change is a change in the attitudes and behaviors of a few employees in the organization.

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A person who sees the need for and champions productive change within the organization is called an idea champion.

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The role of the ____ is to prevent people in other roles from adopting a bad idea.

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Organizational change refers to the adoption of a new idea or behavior by an organization.

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The innovation strategy for changing products and technologies that involves managers putting in place processes and structures to ensure that new ideas are carried forward for acceptance and implementation is known as

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The person, who, in a creativity contest, is able to develop the greatest number of new and novel concepts, is called an idea champion.

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____________________ is the generation of novel ideas that might meet perceived needs or offer opportunities for the organization.

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Which of the following creates a sense of urgency so that others in the organization will recognize and understand the need for change?

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Culture change refers to a change in the attitudes and behaviors of a few employees in the organization.

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