Exam 11: Managing Human Resources
Exam 1: Innovative Management for Turbulent Times195 Questions
Exam 2: The Evolution of Management Thinking167 Questions
Exam 3: The Environment and Corporate Culture189 Questions
Exam 4: Managing in a Global Environment212 Questions
Exam 5: Managing Ethics and Social Responsibility176 Questions
Exam 6: Managerial Planning and Goal Setting162 Questions
Exam 7: Strategy Formulation and Implementation158 Questions
Exam 8: Managerial Decision Making171 Questions
Exam 9: Designing Adaptive Organizations216 Questions
Exam 10: Managing Change and Innovation172 Questions
Exam 11: Managing Human Resources174 Questions
Exam 12: Managing Diversity114 Questions
Exam 13: Dynamics of Behavior in Organizations168 Questions
Exam 14: Leadership159 Questions
Exam 15: Motivating Employees177 Questions
Exam 16: Managing Communication152 Questions
Exam 17: Leading Teams209 Questions
Exam 18: Managing Quality and Performance152 Questions
Exam 19: Managing the Value Chain, Information Technology, and E-Business150 Questions
Exam 20: Managing Small Business Start-Ups152 Questions
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A process that uses multiple raters including self-rating, to appraise employee performance and guide development is called ____________________.
(Short Answer)
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Affirmative action requires that an employer take positive steps to guarantee promotion from within.
(True/False)
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____ is developed from critical incidents relating to job performance.
(Multiple Choice)
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Hiring and keeping quality employees is one of the most urgent concerns for today's organizations.
(True/False)
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____ is defined as activities or practices that define the characteristics of applicants to whom selection procedures are ultimately applied.
(Multiple Choice)
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BARS stand for Behaviorally Administered Rating Scale and is used to measure performance evaluation errors.
(True/False)
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In the ____________________ process, employers attempt to determine the skills, abilities, and other attributes a person needs to perform a particular job.
(Short Answer)
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____________________ is the process of determining the value of jobs within an organization through an examination of job content.
(Short Answer)
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A policy requiring employers to take positive steps to guarantee equal employment opportunities for people within protected groups is known as ____________________.
(Short Answer)
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BARS is a rating technique that relates an employee's performance to specific job-related incidents.
(True/False)
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The Family and Medical Leave Act established mandatory safety and health standards in organizations for working families.
(True/False)
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A(n) ____________________ is an interview conducted with departing employees to determine why they are leaving.
(Short Answer)
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Employability and personal responsibility are part of the old social contract between employees and employers.
(True/False)
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Discrimination in employment on the basis of race or religion is prohibited by the Civil Rights Act of 1964.
(True/False)
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In ____________________, an experienced employee is asked to take a new employee "under his or her wing" and show the newcomer how to perform job duties.
(Short Answer)
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____ is the first step in attracting an effective work force.
(Multiple Choice)
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____ is a listing of job duties and desirable qualifications for a particular job.
(Multiple Choice)
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A one-way communication channel that allows the organization to obtain information about the applicant is an interview.
(True/False)
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Benefits make up more than 60 percent of labor costs in the United States.
(True/False)
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