Question 1

From the employer's viewpoint, which of these is part of new social contract?

Accepted Answer

A)  Standard training programs 
B)  Limited information 
C)  Incentive compensation 
D)  Routine jobs 
A)  Standard training programs 
B)  Limited information 
C)  Incentive compensation 
D)  Routine jobs

Question 2

According to MANAGER SHOPTALK in chapter 11, job applicants should wear clothing that makes a fashion statement to interviews.

Accepted Answer

A) True 
 B)False

Question 3

All of the following is a selection device used for assessing applicant qualifications EXCEPT

Accepted Answer

A)  application form. 
B)  interview. 
C)  employment test. 
D)  assessment center. 
E)  drug usage test. 
A)  application form. 
B)  interview. 
C)  employment test. 
D)  assessment center. 
E)  drug usage test.

Question 4

Pizza Deluxe University is an in-house center and education facility that offers broad-based learning opportunities for employees. Pizza Deluxe University would be considered to be a(n)

Accepted Answer

A)  assessment center. 
B)  on-the-job training center. 
C)  orientation center. 
D)  corporate university. 
E)  learning community. 
A)  assessment center. 
B)  on-the-job training center. 
C)  orientation center. 
D)  corporate university. 
E)  learning community.

Question 5

Human resource planning refers to the forecasting of human resource needs and the projected matching of individuals with expected job vacancies.

Accepted Answer

A) True 
 B)False

Question 6

The process of observing and evaluating an employee's performance, recording the assessment, and providing feedback to the employee is referred to as

Accepted Answer

A)  orientation training. 
B)  classroom training. 
C)  a paper-and-pencil test. 
D)  performance appraisal. 
E)  none of these. 
A)  orientation training. 
B)  classroom training. 
C)  a paper-and-pencil test. 
D)  performance appraisal. 
E)  none of these.

Question 7

Human resource management is a matching process, integrating the federal laws with employee skills.

Accepted Answer

A) True 
 B)False

Question 8

In utilizing the matching model of employee selection, the organization offers ____ and the employee offers ____.

Accepted Answer

A)  contributions, inducements 
B)  inducements, contributions 
C)  contributions, pay and benefits 
D)  ability, training 
E)  skills, rewards 
A)  contributions, inducements 
B)  inducements, contributions 
C)  contributions, pay and benefits 
D)  ability, training 
E)  skills, rewards

Question 9

Lainie was denied a promotion to partner in her accounting firm because of her gender. Lainie is a victim of

Accepted Answer

A)  discrimination. 
B)  affirmative action. 
C)  equal employment opportunity. 
D)  employment-at-will. 
E)  termination-at-will. 
A)  discrimination. 
B)  affirmative action. 
C)  equal employment opportunity. 
D)  employment-at-will. 
E)  termination-at-will.

Question 10

Bryan, who works in the human resource department, is interested in gathering data on the projected number of resignations and retirements over the next ten years. He is most likely performing which of the following activities?

Accepted Answer

A)  Choosing a recruiting source 
B)  Selecting an employment candidate 
C)  Human resource planning 
D)  Welcoming new employees 
E)  Downsizing 
A)  Choosing a recruiting source 
B)  Selecting an employment candidate 
C)  Human resource planning 
D)  Welcoming new employees 
E)  Downsizing

Question 11

List the most frequently used selection devices.

Accepted Answer

The most frequently used selec

Question 12

Challenging assignments and creative development opportunities are part of the new social contract between employees and employers.

Accepted Answer

A) True 
 B)False

Question 13

Orientation tests may include intelligence tests, aptitude and ability test, and personality inventories.

Accepted Answer

A) True 
 B)False

Question 14

A virtual interview is an interview in which the candidate meets with several interviewers who take turns asking questions.

Accepted Answer

A) True 
 B)False

Question 15

____ requires the applicant to play the role of a manager who must decide how to respond to ten memos in his or her in-basket within a two-hour period.

Accepted Answer

A)  Multitasking 
B)  Employee motivation test 
C)  In-basket simulation 
D)  Employee capability test 
E)  Cold call simulation 
A)  Multitasking 
B)  Employee motivation test 
C)  In-basket simulation 
D)  Employee capability test 
E)  Cold call simulation

Question 16

A corporate university is an in-house training and education facility that offers broad-based learning opportunities for employees.

Accepted Answer

A) True 
 B)False

Question 17

Prohibition of discrimination of qualified individuals by employers on the basis of disability and the requirement "reasonable accommodations" be provided are enforced by the Americans with Disabilities Act of 1990.

Accepted Answer

A) True 
 B)False

Question 18

Recruiting methods that are used to promote the hiring, development, and retention of "protected groups" are examples of

Accepted Answer

A)  equal employment opportunity. 
B)  affirmative action. 
C)  illegal discrimination. 
D)  unfair labor practices. 
E)  nepotism. 
A)  equal employment opportunity. 
B)  affirmative action. 
C)  illegal discrimination. 
D)  unfair labor practices. 
E)  nepotism.

Question 19

____ generates higher employee commitment, development, and satisfaction than does ____.

Accepted Answer

A)  External recruiting, internal recruiting 
B)  External selection, internal selection 
C)  Internal recruiting, external recruiting 
D)  Internal recruiting, internal selection 
E)  Downsizing, monetary rewards 
A)  External recruiting, internal recruiting 
B)  External selection, internal selection 
C)  Internal recruiting, external recruiting 
D)  Internal recruiting, internal selection 
E)  Downsizing, monetary rewards

Question 20

Which are used to help determine why employees are leaving their jobs?

Accepted Answer

A)  Termination interviews 
B)  Focus groups 
C)  Employment tests 
D)  Exit interviews 
E)  Assessment Centers 
A)  Termination interviews 
B)  Focus groups 
C)  Employment tests 
D)  Exit interviews 
E)  Assessment Centers

From the employer's viewpoint, which of these is part of new social contract?

According to MANAGER SHOPTALK in chapter 11, job applicants should wear clothing that makes a fashion statement to interviews.

All of the following is a selection device used for assessing applicant qualifications EXCEPT

Pizza Deluxe University is an in-house center and education facility that offers broad-based learning opportunities for employees. Pizza Deluxe University would be considered to be a(n)

Human resource planning refers to the forecasting of human resource needs and the projected matching of individuals with expected job vacancies.

The process of observing and evaluating an employee's performance, recording the assessment, and providing feedback to the employee is referred to as

Human resource management is a matching process, integrating the federal laws with employee skills.

In utilizing the matching model of employee selection, the organization offers and the employee offers .

Lainie was denied a promotion to partner in her accounting firm because of her gender. Lainie is a victim of

Bryan, who works in the human resource department, is interested in gathering data on the projected number of resignations and retirements over the next ten years. He is most likely performing which of the following activities?

List the most frequently used selection devices.

Challenging assignments and creative development opportunities are part of the new social contract between employees and employers.

Orientation tests may include intelligence tests, aptitude and ability test, and personality inventories.

A virtual interview is an interview in which the candidate meets with several interviewers who take turns asking questions.

____ requires the applicant to play the role of a manager who must decide how to respond to ten memos in his or her in-basket within a two-hour period.

A corporate university is an in-house training and education facility that offers broad-based learning opportunities for employees.

Prohibition of discrimination of qualified individuals by employers on the basis of disability and the requirement "reasonable accommodations" be provided are enforced by the Americans with Disabilities Act of 1990.

Recruiting methods that are used to promote the hiring, development, and retention of "protected groups" are examples of

generates higher employee commitment, development, and satisfaction than does .

Which are used to help determine why employees are leaving their jobs?

Innovative Management for Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Diversity

Dynamics of Behavior in Organizations

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Information Technology, and E-Business

Managing Small Business Start-Ups

Filters

Exam 11: Managing Human Resources

From the employer's viewpoint, which of these is part of new social contract?

According to MANAGER SHOPTALK in chapter 11, job applicants should wear clothing that makes a fashion statement to interviews.

All of the following is a selection device used for assessing applicant qualifications EXCEPT

Pizza Deluxe University is an in-house center and education facility that offers broad-based learning opportunities for employees. Pizza Deluxe University would be considered to be a(n)

Human resource planning refers to the forecasting of human resource needs and the projected matching of individuals with expected job vacancies.

The process of observing and evaluating an employee's performance, recording the assessment, and providing feedback to the employee is referred to as

Human resource management is a matching process, integrating the federal laws with employee skills.

In utilizing the matching model of employee selection, the organization offers ____ and the employee offers ____.

Lainie was denied a promotion to partner in her accounting firm because of her gender. Lainie is a victim of

Bryan, who works in the human resource department, is interested in gathering data on the projected number of resignations and retirements over the next ten years. He is most likely performing which of the following activities?

List the most frequently used selection devices.

Challenging assignments and creative development opportunities are part of the new social contract between employees and employers.

Orientation tests may include intelligence tests, aptitude and ability test, and personality inventories.

A virtual interview is an interview in which the candidate meets with several interviewers who take turns asking questions.

____ requires the applicant to play the role of a manager who must decide how to respond to ten memos in his or her in-basket within a two-hour period.

A corporate university is an in-house training and education facility that offers broad-based learning opportunities for employees.

Prohibition of discrimination of qualified individuals by employers on the basis of disability and the requirement "reasonable accommodations" be provided are enforced by the Americans with Disabilities Act of 1990.

Recruiting methods that are used to promote the hiring, development, and retention of "protected groups" are examples of

____ generates higher employee commitment, development, and satisfaction than does ____.

Which are used to help determine why employees are leaving their jobs?

Innovative Management for Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Diversity

Dynamics of Behavior in Organizations

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Information Technology, and E-Business

Managing Small Business Start-Ups

Filters

In utilizing the matching model of employee selection, the organization offers and the employee offers .

generates higher employee commitment, development, and satisfaction than does .