Exam 11: Managing Human Resources

____ provide more challenging assignments, prescribe new responsibilities, and help employees grow by expanding and developing their abilities.

The ____________________ is developed from critical incidents pertaining to job performance. Each job performance scale is anchored with specific behavioral statements that describe varying degrees of performance.

The forecasting of human resource needs and the projected matching of individuals with expected job vacancies is referred to as human resource

Which of the following restricts mandatory retirement?

Which of the following is a recruiting approach that gives applicants all pertinent and realistic information about the job and the organization?

The set of activities that are undertaken to attract, develop and maintain an effective work force refers to human resource management.

Exit interviews are valuable HR tools only if the departing employee leaves voluntarily.

A written test, designed to measure a particular attribute such as intelligence or aptitude, is called a(n) ____________________.

The term ____________________ refers to activities undertaken to attract, develop, and maintain an effective workforce within an organization.

____ is a systematic process of gathering and interpreting information about the essential duties.

Recruiting activities can be divided into (1) internal recruiting including "promote from within" policies, and (2) external recruiting including the use of headhunters.

Describe how to maintain an effective workforce.

The process of determining the skills, abilities, and other attributes a person needs to perform a particular job refers to orientation.

An exit interview is an interview conducted with departing employees to determine the reasons for their termination.

The value of an exit interview is to provide an excellent and inexpensive tool for learning about pockets of dissatisfaction within the organization and hence for reducing future turnover.

Unfortunately, today, part-time and temporary workers are not used by most companies.

Unfortunately, today's organizations offer universal, "one-size-fits-all" benefits packages, rather than pay-for-performance.

Affirmative action refers to the use of goals, timetables, or other methods in recruiting to promote the hiring, development, and retention of protected groups.

Coaching is a method of directing, instructing and training a person with the goal to develop specific management skills.

____ refers to the activities undertaken to attract, develop, and maintain an effective workforce within an organization.