Exam 11: Managing Human Resources

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Explain the purpose of the selection process and identify four of the most frequently used selection devices.

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Standard training programs and routine jobs are part of the old social contract between employees and employers.

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The three primary goals of HRM are to attract the right people, manage talent so people achieve their potential, and maintain the workforce over the long term.

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The process of determining the value of jobs within an organization through an examination of job content refers to job evaluation.

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Name and briefly describe four of the alternatives for training.

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Explain the appraisal process known as "360-degree feedback."

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With ____, compensation is linked to the specific tasks that an employee performs.

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The first three steps involved in attracting an effective work force are HR planning, choosing recruiting sources, and selecting the candidate.

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In ____, an experienced manager shows a new employee how to perform job duties.

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In the new workplace, ____ are people who work for an organization, but not on a permanent or full-time basis.

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A type of rating error that occurs when an employee receives the same rating on all dimensions regardless of his or her performance on individual ones refers to the halo effect.

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Which of the following performance appraisal methods essentially evaluates employees by pitting them against one another?

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A recruiting approach that gives applicants all pertinent and realistic information about the job and the organization is called a(n) ____________________.

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Which of the following refers to a method of directing, instructing and training a person with the goal to develop specific management skills?

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____________________ refers to the economic value of the knowledge, experience, skills, and capabilities of employees.

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A process that uses multiple raters, including self-rating, to appraise employee performance and guide development refers to 180-degree feedback.

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The Civil Rights Act of 1964 created the Equal Employment Opportunity Commission.

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Job description is the process of determining the skills, abilities, and other attributes a person needs to perform a particular job.

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The term ____________________ refers to (1) all monetary payments and (2) all goods or commodities used in lieu of money to reward employees.

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Competency-based pay systems are also called skill-based pay systems.

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