Question 1

In using a decision tree,the supervisor should select the alternative that has the:

Accepted Answer

A)  greatest expected value. 
B)  least expected value. 
C)  expected value of zero. 
D)  average expected value. 
A)  greatest expected value. 
B)  least expected value. 
C)  expected value of zero. 
D)  average expected value.

Question 2

Define creativity and describe guidelines for thinking creatively.

Accepted Answer

Creativity is the ability to bring about

Question 3

In the process of bounded rationality,which of the following comes after one identifies the problem?

Accepted Answer

A)  Choosing an alternative solution 
B)  Seeing if the alternative solves the problem 
C)  Implementing the solution 
D)  Gathering and organizing facts 
A)  Choosing an alternative solution 
B)  Seeing if the alternative solves the problem 
C)  Implementing the solution 
D)  Gathering and organizing facts

Question 4

When a supervisor needs to build support for a solution,such as cutting costs or improving productivity,it is best for the supervisor to:

Accepted Answer

A)  use group decision making. 
B)  make the decisions alone. 
C)  let his/her boss make the decision. 
D)  make the decision with the help of top management only. 
A)  use group decision making. 
B)  make the decisions alone. 
C)  let his/her boss make the decision. 
D)  make the decision with the help of top management only.

Question 5

To avoid the problem of personal perspective,decision makers must:

Accepted Answer

A)  justify the reason they adopt to others. 
B)  find out what other people are thinking and then consider those views. 
C)  assume that everyone sees things the same way as they do. 
D)  believe that their decisions must be clear to everyone else. 
A)  justify the reason they adopt to others. 
B)  find out what other people are thinking and then consider those views. 
C)  assume that everyone sees things the same way as they do. 
D)  believe that their decisions must be clear to everyone else.

Question 6

When a problem seems unsolvable,the supervisor especially needs creativity to find a fresh approach.

Accepted Answer

A) True 
 B)False

Question 7

The ability to bring about something imaginative or new is known as:

Accepted Answer

A)  brainstorming. 
B)  creativity. 
C)  participation. 
D)  groupthink. 
A)  brainstorming. 
B)  creativity. 
C)  participation. 
D)  groupthink.

Question 8

To use the probability theory,a supervisor must estimate the most likely outcome only.

Accepted Answer

A) True 
 B)False

Question 9

The failure to think independently and realistically as a group because of the desire to enjoy consensus and closeness is called:

Accepted Answer

A)  subjective rationality. 
B)  ecological fallacy. 
C)  groupthink. 
D)  recency syndrome. 
A)  subjective rationality. 
B)  ecological fallacy. 
C)  groupthink. 
D)  recency syndrome.

Question 10

In which of the following situations should a supervisor make a decision alone?

Accepted Answer

A)  When a supervisor needs to cut costs or improve productivity 
B)  When a decision must be made quickly, as in an emergency 
C)  When a supervisor needs to build support for a solution 
D)  When the consequences of a poor decision are significant 
A)  When a supervisor needs to cut costs or improve productivity 
B)  When a decision must be made quickly, as in an emergency 
C)  When a supervisor needs to build support for a solution 
D)  When the consequences of a poor decision are significant

Question 11

In the rational model of decision-making process,which of the following steps comes after one chooses and implements the best alternative?

Accepted Answer

A)  Identifying the problem 
B)  Gathering and organizing facts 
C)  Getting feedback and taking corrective action 
D)  Identifying the alternative solutions 
A)  Identifying the problem 
B)  Gathering and organizing facts 
C)  Getting feedback and taking corrective action 
D)  Identifying the alternative solutions

Question 12

The tendency to remember more easily events that have occurred recently is known as bounded rationality.

Accepted Answer

A) True 
 B)False

Question 13

Select any three of the five various guidelines to decision making and describe them.

Accepted Answer

Guidelines to decision making include: c

Question 14

An idea-generating process in which group members state their ideas,have their ideas recorded,and no one comments on the ideas until the process is complete is referred to as:

Accepted Answer

A)  brainstorming. 
B)  bounded rationality. 
C)  stereotyping. 
D)  groupthink. 
A)  brainstorming. 
B)  bounded rationality. 
C)  stereotyping. 
D)  groupthink.

Question 15

Access and ORACLE are examples of:

Accepted Answer

A)  guidelines for decision making. 
B)  frameworks for assessing employees' strengths. 
C)  tools used in probability theory. 
D)  decision-making software. 
A)  guidelines for decision making. 
B)  frameworks for assessing employees' strengths. 
C)  tools used in probability theory. 
D)  decision-making software.

Question 16

When time,cost,or other limitations make finding the best alternative impossible or unreasonable,decision makers settle for an alternative they consider good enough.

Accepted Answer

A) True 
 B)False

Question 17

In a crisis,the supervisor should:

Accepted Answer

A)  inform the boss before taking any action. 
B)  weigh each employee's qualifications and select the best employee. 
C)  quickly select the course of action that seems best. 
D)  list all the possible responses. 
A)  inform the boss before taking any action. 
B)  weigh each employee's qualifications and select the best employee. 
C)  quickly select the course of action that seems best. 
D)  list all the possible responses.

Question 18

Choosing an alternative that meets minimum standards of acceptability is a form of:

Accepted Answer

A)  purposive rationality. 
B)  bounded rationality. 
C)  instrumental rationality. 
D)  subjective rationality. 
A)  purposive rationality. 
B)  bounded rationality. 
C)  instrumental rationality. 
D)  subjective rationality.

Question 19

A decision is a(n):

Accepted Answer

A)  choice from among available alternatives. 
B)  prejudicial treatment of others. 
C)  activity best left to supervisors. 
D)  evaluation of evidences. 
A)  choice from among available alternatives. 
B)  prejudicial treatment of others. 
C)  activity best left to supervisors. 
D)  evaluation of evidences.

Question 20

Brainstorming is the failure to think independently and realistically as a group because of the desire to enjoy consensus and closeness.

Accepted Answer

A) True 
 B)False

In using a decision tree,the supervisor should select the alternative that has the:

Define creativity and describe guidelines for thinking creatively.

In the process of bounded rationality,which of the following comes after one identifies the problem?

When a supervisor needs to build support for a solution,such as cutting costs or improving productivity,it is best for the supervisor to:

To avoid the problem of personal perspective,decision makers must:

When a problem seems unsolvable,the supervisor especially needs creativity to find a fresh approach.

The ability to bring about something imaginative or new is known as:

To use the probability theory,a supervisor must estimate the most likely outcome only.

The failure to think independently and realistically as a group because of the desire to enjoy consensus and closeness is called:

In which of the following situations should a supervisor make a decision alone?

In the rational model of decision-making process,which of the following steps comes after one chooses and implements the best alternative?

The tendency to remember more easily events that have occurred recently is known as bounded rationality.

Select any three of the five various guidelines to decision making and describe them.

An idea-generating process in which group members state their ideas,have their ideas recorded,and no one comments on the ideas until the process is complete is referred to as:

Access and ORACLE are examples of:

When time,cost,or other limitations make finding the best alternative impossible or unreasonable,decision makers settle for an alternative they consider good enough.

In a crisis,the supervisor should:

Choosing an alternative that meets minimum standards of acceptability is a form of:

A decision is a(n):

Brainstorming is the failure to think independently and realistically as a group because of the desire to enjoy consensus and closeness.

Supervision: Tradition and Contemporary Trends

Ensuring High Quality and Productivity

Groups, teams, and Powerful Meetings

Corporate Social Responsibility, ethics, and Sustainability

Managing Diversity

Reaching Goals: Plans and Controls

Organizing and Authority

The Supervisor As Leader

Communication: Theory and Modern Media

Motivating Employees

Problem Employees: Counseling and Discipline

Managing Time and Stress

Managing Conflict and Change

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters

Exam 9: Problem Solving, Decision Making, and Creativity

In using a decision tree,the supervisor should select the alternative that has the:

Define creativity and describe guidelines for thinking creatively.

In the process of bounded rationality,which of the following comes after one identifies the problem?

When a supervisor needs to build support for a solution,such as cutting costs or improving productivity,it is best for the supervisor to:

To avoid the problem of personal perspective,decision makers must:

When a problem seems unsolvable,the supervisor especially needs creativity to find a fresh approach.

The ability to bring about something imaginative or new is known as:

To use the probability theory,a supervisor must estimate the most likely outcome only.

The failure to think independently and realistically as a group because of the desire to enjoy consensus and closeness is called:

In which of the following situations should a supervisor make a decision alone?

In the rational model of decision-making process,which of the following steps comes after one chooses and implements the best alternative?

The tendency to remember more easily events that have occurred recently is known as bounded rationality.

Select any three of the five various guidelines to decision making and describe them.

An idea-generating process in which group members state their ideas,have their ideas recorded,and no one comments on the ideas until the process is complete is referred to as:

Access and ORACLE are examples of:

When time,cost,or other limitations make finding the best alternative impossible or unreasonable,decision makers settle for an alternative they consider good enough.

In a crisis,the supervisor should:

Choosing an alternative that meets minimum standards of acceptability is a form of:

A decision is a(n):

Brainstorming is the failure to think independently and realistically as a group because of the desire to enjoy consensus and closeness.

Supervision: Tradition and Contemporary Trends

Ensuring High Quality and Productivity

Groups, teams, and Powerful Meetings

Corporate Social Responsibility, ethics, and Sustainability

Managing Diversity

Reaching Goals: Plans and Controls

Organizing and Authority

The Supervisor As Leader

Communication: Theory and Modern Media

Motivating Employees

Problem Employees: Counseling and Discipline

Managing Time and Stress

Managing Conflict and Change

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters