Exam 3: The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

After the disastrous oil spill in the gulf, many consumers decided to avoid BP products, many even joining a popular "Boycott BP" Facebook page.Stuart runs an independent BP gas station in Louisiana and his business suffered from this consumer response.In this instance, boycotters would be considered a ______, part of the gas station's ______ environment.

The purpose of a code of ethics is to state an organization's expectations for the behavior of all its external stakeholders.

Jessica is an employee in a manufacturing plant who works the graveyard shift, midnight to 8 a.m.One night, she saw one of her managers dumping some chemicals down a storm drain in the parking lot.When she confronted him, he said this was standard procedure for some waste materials to avoid other costly disposal measures.When Jessica wrote a letter about it to the local newspaper she was a(n)

A situation in which you have to decide whether to pursue a course of action that may benefit you or your organization but that is unethical or even illegal is called a moral challenge.

Having a Board of Directors whose outside membership is chosen by the CEO or works closely with the company itself strengthens corporate governance.

Milton Friedman would have agreed with which of the following statements about social responsibility?

An organization's value system stressing financial performance may conflict with its value system stressing cohesion among employees.

A supplier is a person or an organization that provides materials or labor to consumers.

In an organization's environment, internal stakeholders include the customers of an organization.

Which of the following forms the base of Carroll's global corporate social responsibility pyramid?

The economic integration of the European Union can best be considered part of the economic forces.

The two parts of the external environment are the task environment and the socio-political environment.

Ethical behavior is defined as a behavior that creates the greatest good for the greatest number of people.

Amazon.com maintains an easy-to-use website, has an accessible service phone number, and offers an inexpensive annual shipping fee primarily in an effort to serve which stakeholders?

A U.S.paper mill purchases wood from a Canadian logging company to make wood pulp in its production of paper, so in this case the logging company is a

Values are the relatively permanent and deeply held underlying beliefs and attitudes that help determine a person's behavior.

According to Milton Friedman, the social justification of a business's existence is in its benefit to stockholders, creation of jobs, and expansion of the economy.

Kelly runs a growing business in Birmingham and wants to do more than lead a successful and law-abiding company.She intends to make a difference in her community by helping with issues like poverty and high unemployment.Kelly believes in

The National Rifle Association is an example of a government regulator.

Political-legal forces are changes in the economic, political, legal, and technological global system that may affect an organization.