Exam 12: Managing Marketing Channels and Supply Chains
Exam 1: Creating Customer Relationships and Value Through Marketing244 Questions
Exam 2: Developing Successful Organizational and Marketing Strategies341 Questions
Exam 3: Understanding the Marketing Environment, Ethical Behavior, and Social Responsibility379 Questions
Exam 4: Understanding Consumer Behavior380 Questions
Exam 5: Understanding Organizations As Customers249 Questions
Exam 6: Understanding and Reaching Global Consumers and Markets239 Questions
Exam 7: Marketing Research: From Customer Insights to Actions287 Questions
Exam 8: Market Segmentation, Targeting, and Positioning232 Questions
Exam 9: Developing New Products and Services388 Questions
Exam 10: Managing Successful Products, Services, and Brands408 Questions
Exam 11: Pricing Products and Services407 Questions
Exam 12: Managing Marketing Channels and Supply Chains324 Questions
Exam 13: Retailing and Wholesaling347 Questions
Exam 14: Integrated Marketing Communications and Direct Marketing302 Questions
Exam 15: Advertising, Sales Promotion, and Public Relations369 Questions
Exam 16: Using Social Media to Connect With Consumers180 Questions
Exam 17: Personal Selling and Sales Management302 Questions
Exam 18: Implementing Interactive and Multichannel Marketing262 Questions
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Supply chain and logistics managers play a large part in the manufacture of automobiles. It is estimated that logistics costs account for __________ percent of the retail price you pay for a new car.
(Multiple Choice)
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When a producer owns an intermediary at the next level down in the marketing channel, it is referred to as __________.
(Multiple Choice)
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-Figure 12-4 above depicts the four most common marketing channels for business products and services. X represents

(Multiple Choice)
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-Figure 12-4 above depicts the four most common marketing channels for business products and services. Y represents

(Multiple Choice)
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-Figure 12-4 above depicts the four most common marketing channels for business products and services. Channel C would be an appropriate marketing channel for __________.

(Multiple Choice)
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All of the following are buyer requirements for choosing a marketing channel EXCEPT:
(Multiple Choice)
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Ford uses a(n) __________, whereby the company license dealers in North America to sell Ford automobiles subject to various sales and service conditions.
(Multiple Choice)
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The distribution intensity associated with products such as personal computers such as those from Dell is referred to as __________.
(Multiple Choice)
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-The most indirect marketing channel is employed where many small manufacturers and many small retailers and other intermediaries are used to help coordinate a large supply of the product. This channel is represented in Channel D in Figure 12-3 above. Which of the following products would most likely be marketed using this kind of channel?

(Multiple Choice)
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What is a marketing channel? Define each of the four types of marketing channels.
(Essay)
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In an episode of the Glee television series, members of the glee club sold home-baked cupcakes at school to raise money. Students selling the cupcakes that they made to others that would enjoy them would be an example of a(n)
(Multiple Choice)
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Purchasing products for resale or as an agent to supply of a product would be an example of a __________ function of a marketing intermediary.
(Multiple Choice)
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In the automobile industry, the __________ manager is responsible for translating customer requirements into actual orders and arranging for delivery dates.
(Multiple Choice)
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When Hunter went to the hardware store looking for gloves to wear while refinishing a table, he bought one pair because that was all he needed. But when the hardware store purchased the gloves, it purchased a case containing 100 pairs of identical gloves. Which logistical function did the hardware store perform for Hunter and its other customers here?
(Multiple Choice)
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A few years ago, Benetton delivered new styles to its worldwide stores once a month. Today, it replenishes its racks once a week. Getting the fashions to its retailers more quickly means that effectively using logistics has increased Benetton's market share by providing
(Multiple Choice)
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A(n) __________ is common in the employment services and tax services industries where franchisors license individuals or firms to dispense a service under a trade name and specific guidelines.
(Multiple Choice)
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The combination of successive stages of production and distribution under a single ownership is referred to as a(n) __________.
(Multiple Choice)
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Logistical function activities include __________ products and services.
(Multiple Choice)
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