Exam 3: History, Globalization, and Values-Based Leadership

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Taylor's work is especially important to a service-based economy.

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_____________ believed that whether a company should centralize or decentralize its decision-making depended on the company's situation and the quality of its workers.

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Tom Peters referred to "master paradox" as:

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What does a global manager need to know in order to be successful?

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Fayol,Taylor,and the Gilbreths all addressed the issues of ____________ improvement and ensuring a smooth-running organization.

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The most famous wiki is _____________.

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Explain time studies.Taylor is most famous for time studies,in which he used a stopwatch to time how long it took a worker to perform a task,such as shoveling coal.Then he experimented with different ways to do the tasks to save time.Sometimes the improvement came from better tools.Medium;Knowledge

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"Workers must be fairly paid for their services" is called the _____________ principle from Fayol.

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The United States and Austria are highly assertive countries.

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One-on-one communication in a virtual organization is preferable because it keeps everyone up to speed and promotes learning across the organization.

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The United States is a country with ________ institutional collectivism.

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___________ refers to systems that allow members of a specific site to learn about other members' skills,talents,knowledge,or preferences.

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Organizations and social movements alike are using wikis to help people find others with the skills and talents to solve pressing problems.

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What is the difference between "unity of command" and "unity of direction"? Unity of command is a principle that states that an employee should receive orders only from one boss to avoid conflicting instructions.Unity of direction states that each unit or group has only one boss and follows one plan so that work is coordinated.Hard;Comprehension

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People in low assertive countries prefer harmony in _____________ and emphasize loyalty and solidarity.

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What is the difference in the early view and modern view of manager-as-leader?

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Countries with low institutional collectivism emphasize individual achievement and rewards.

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Explain time and motion studies.

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The fastest phone growth is in developing countries.

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By the end of 2008,60% of the world's population was using mobile phones.

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