Question 1

____________________ reflects the organization's investment in attracting,retaining,and motivating an effective workforce.

Accepted Answer

The answer of ____________________ reflects the organization's investment in attracting,retaining,and...

Question 2

Interviews are sometimes poor predictors of success because of

Accepted Answer

A)  stress. 
B)  structure. 
C)  less structure. 
D)  personality assessment. 
E)  personal biases. 
A)  stress. 
B)  structure. 
C)  less structure. 
D)  personality assessment. 
E)  personal biases.

Question 3

When a test measures knowledge,skills,or activities used in a job,the test will have ____________________ validity for that job.

Accepted Answer

The answer of When a test measures knowledge,skills,or activities used...

Question 4

Advantages of contingent workers include all EXCEPT

Accepted Answer

A)  flexibility. 
B)  wage reduction. 
C)  benefit reduction. 
D)  performance improvement. 
E)  reduced need for career planning. 
A)  flexibility. 
B)  wage reduction. 
C)  benefit reduction. 
D)  performance improvement. 
E)  reduced need for career planning.

Question 5

____ created an insurance program to provide income for workers while they recover from on-the-job injuries.

Accepted Answer

A)  The Employee Income Security Act 
B)  The Fair Labor Standards Act 
C)  The Equal Pay Act 
D)  Workers' compensation 
E)  The Occupational Safety and Health Act 
A)  The Employee Income Security Act 
B)  The Fair Labor Standards Act 
C)  The Equal Pay Act 
D)  Workers' compensation 
E)  The Occupational Safety and Health Act

Question 6

Job descriptions contain duties,working conditions,tools,materials,and equipment used to perform the job.

Accepted Answer

A) True 
 B)False

Question 7

Germany's biggest labor union,the I.G.Metall labor union,threatened to call a strike of industrial and electrical workers in the province of Baden-Wurttemberg,the heart of Germany's automotive and high-tech industries.A binding arbitrator,Hans-Jochen Vogel,was called in to settle the dispute.Like in the United States,this arbitrator

Accepted Answer

A)  would have been paid for by the government. 
B)  rendered a decision that both parties had to obey. 
C)  could suggest possible compromise but could do nothing to thwart the strike. 
D)  would have been paid for by the employers. 
E)  would have been selected by a majority of the union members. 
A)  would have been paid for by the government. 
B)  rendered a decision that both parties had to obey. 
C)  could suggest possible compromise but could do nothing to thwart the strike. 
D)  would have been paid for by the employers. 
E)  would have been selected by a majority of the union members.

Question 8

Special Exercises
​
Match the following statements about the Service Employees International Union,SEIU and home healthcare workers.You may use a response once,more than once,or not at all.
-The Michigan Court of Appeals ruling was in favor of SEIU Healthcare Michigan's motion to have the case dismissed because the union had paid back dues to the two plaintiffs who had filed suit demanding repayment of the dues they were forced to pay.

Accepted Answer

A) Benefits SEIU 
B) Benefits workers 
C) Benefits both SEIU and workers 
D) Benefits neither SEIU or workers 
A) Benefits SEIU 
B) Benefits workers 
C) Benefits both SEIU and workers 
D) Benefits neither SEIU or workers

Question 9

____________________ is the process of attracting people to apply for jobs in an organization.

Accepted Answer

The answer of ____________________ is the process of attracting people...

Question 10

When you use statistical procedures to determine the validity of a selection device,you are determining ____________________ validity.

Accepted Answer

The answer of When you use statistical procedures to determine...

Question 11

Performance appraisals are a formal assessment of employees that should be conducted regularly because they

Accepted Answer

A)  validate selection methods. 
B)  establish a basis for rewards. 
C)  provide feedback to help employees improve performance. 
D)  help determine training and development needs. 
E)  All of these choices 
A)  validate selection methods. 
B)  establish a basis for rewards. 
C)  provide feedback to help employees improve performance. 
D)  help determine training and development needs. 
E)  All of these choices

Question 12

____________________ tests were once popular,but the use of them is now declining.

Accepted Answer

The answer of ____________________ tests were once popular,but the use...

Question 13

Special Exercises
​
Match the following statements about the Service Employees International Union,SEIU and home healthcare workers.You may use a response once,more than once,or not at all.
-Approximately 40,000 other Michigan workers will not be able to get their dues money back because the case was dismissed.

Accepted Answer

A) Benefits SEIU 
B) Benefits workers 
C) Benefits both SEIU and workers 
D) Benefits neither SEIU or workers 
A) Benefits SEIU 
B) Benefits workers 
C) Benefits both SEIU and workers 
D) Benefits neither SEIU or workers

Question 14

Which of the following actions would violate the intent of the Equal Pay Act?

Accepted Answer

A)  Refusing to hire women 
B)  Paying a man more than a woman doing the same job because he had worked for the company longer than she 
C)  Paying a man more than a woman doing the same work simply because he has qualifications she does not have 
D)  Paying a woman less than a man doing the same work because she is the second wage earner in a dual-career family 
E)  Using performance differences as justification for pay differences between men and women doing the same job 
A)  Refusing to hire women 
B)  Paying a man more than a woman doing the same job because he had worked for the company longer than she 
C)  Paying a man more than a woman doing the same work simply because he has qualifications she does not have 
D)  Paying a woman less than a man doing the same work because she is the second wage earner in a dual-career family 
E)  Using performance differences as justification for pay differences between men and women doing the same job

Question 15

Employment tests that have been determined to have an adverse impact can be used as selection devices ONLY if they

Accepted Answer

A)  have been specifically approved by the Equal Employment Opportunity Commission. 
B)  have been shown to predict success on the job. 
C)  are protected by a grandfather clause that grants them an exemption. 
D)  are covered by presidential executive order. 
E)  continue to result in discriminatory hiring practices. 
A)  have been specifically approved by the Equal Employment Opportunity Commission. 
B)  have been shown to predict success on the job. 
C)  are protected by a grandfather clause that grants them an exemption. 
D)  are covered by presidential executive order. 
E)  continue to result in discriminatory hiring practices.

Question 16

____________________ are employees whose contributions to an organization are based on what they know.

Accepted Answer

The answer of ____________________ are employees whose contributions to an...

Question 17

Mentors within an organization can help map out what areas the individual is most interested in and help the person see what opportunities are available within the organization.This is part of ____.

Accepted Answer

A)  assessment centers 
B)  performance appraisal synchronization 
C)  job analyses 
D)  career planning 
E)  replacement charts 
A)  assessment centers 
B)  performance appraisal synchronization 
C)  job analyses 
D)  career planning 
E)  replacement charts

Question 18

Once the firm has developed a pool of applicants,the next step is

Accepted Answer

A)  tests. 
B)  selection. 
C)  revision of the skills inventory. 
D)  interviews. 
E)  validation. 
A)  tests. 
B)  selection. 
C)  revision of the skills inventory. 
D)  interviews. 
E)  validation.

Question 19

The most appropriate training technique for PepsiCo to teach its employees to make ethical decisions would be

Accepted Answer

A)  web-based training. 
B)  case discussion groups. 
C)  on-the-job training. 
D)  assigned readings. 
E)  programmed instruction. 
A)  web-based training. 
B)  case discussion groups. 
C)  on-the-job training. 
D)  assigned readings. 
E)  programmed instruction.

Question 20

____________________ is allowing the assessment of an employee on one dimension to "spread" to ratings of that employee on other dimensions.

Accepted Answer

The answer of ____________________ is allowing the assessment of an...

____________________ reflects the organization's investment in attracting,retaining,and motivating an effective workforce.

Interviews are sometimes poor predictors of success because of

When a test measures knowledge,skills,or activities used in a job,the test will have ____________________ validity for that job.

Advantages of contingent workers include all EXCEPT

____ created an insurance program to provide income for workers while they recover from on-the-job injuries.

Job descriptions contain duties,working conditions,tools,materials,and equipment used to perform the job.

____________________ is the process of attracting people to apply for jobs in an organization.

When you use statistical procedures to determine the validity of a selection device,you are determining ____________________ validity.

Performance appraisals are a formal assessment of employees that should be conducted regularly because they

____________________ tests were once popular,but the use of them is now declining.

Which of the following actions would violate the intent of the Equal Pay Act?

Employment tests that have been determined to have an adverse impact can be used as selection devices ONLY if they

____________________ are employees whose contributions to an organization are based on what they know.

Mentors within an organization can help map out what areas the individual is most interested in and help the person see what opportunities are available within the organization.This is part of ____.

Once the firm has developed a pool of applicants,the next step is

The most appropriate training technique for PepsiCo to teach its employees to make ethical decisions would be

____________________ is allowing the assessment of an employee on one dimension to "spread" to ratings of that employee on other dimensions.

Managing and the Managers Job

Traditional and Contemporary Opportunities and Challenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Change and Innovation

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, quality, and Productivity

Filters

Exam 13: Managing Human Resources

____________________ reflects the organization's investment in attracting,retaining,and motivating an effective workforce.

Interviews are sometimes poor predictors of success because of

When a test measures knowledge,skills,or activities used in a job,the test will have ____________________ validity for that job.

Advantages of contingent workers include all EXCEPT

____ created an insurance program to provide income for workers while they recover from on-the-job injuries.

Job descriptions contain duties,working conditions,tools,materials,and equipment used to perform the job.

____________________ is the process of attracting people to apply for jobs in an organization.

When you use statistical procedures to determine the validity of a selection device,you are determining ____________________ validity.

Performance appraisals are a formal assessment of employees that should be conducted regularly because they

____________________ tests were once popular,but the use of them is now declining.

Which of the following actions would violate the intent of the Equal Pay Act?

Employment tests that have been determined to have an adverse impact can be used as selection devices ONLY if they

____________________ are employees whose contributions to an organization are based on what they know.

Mentors within an organization can help map out what areas the individual is most interested in and help the person see what opportunities are available within the organization.This is part of ____.

Once the firm has developed a pool of applicants,the next step is

The most appropriate training technique for PepsiCo to teach its employees to make ethical decisions would be

____________________ is allowing the assessment of an employee on one dimension to "spread" to ratings of that employee on other dimensions.

Managing and the Managers Job

Traditional and Contemporary Opportunities and Challenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Change and Innovation

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, quality, and Productivity

Filters