Exam 8: Teamwork and Team Performance

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The counteracting team pattern involves a __________ in which polarized subgroups disagree with one another's positions and maintain sometimes antagonistic relations.

(Multiple Choice)
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In a continuous improvement approach to team building,the manager,team leader,or group members themselves take responsibility for regularly engaging in the team-building process.

(True/False)
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In a continuous improvement approach to team building,the team members commit themselves to monitoring group developments and accomplishments on an ongoing basis and making the day-to-day changes needed to ensure team effectiveness.

(True/False)
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In decision by __________,when the group finally accepts an idea,all others in the group have been bypassed and discarded by simple __________ rather than by critical evaluation.

(Short Answer)
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In the co-acting team pattern,information flows to a central person and is redistributed to form a centralized communication network.

(True/False)
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A group decision-making approach developed by the Rand Corporation for use in situations where group members are unable to meet face to face is

(Multiple Choice)
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The __________ of a group or team represent the ideas or beliefs about how members are expected to behave.

(Short Answer)
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The performance norm conveys expectations about how hard group members should work and what the team should accomplish.

(True/False)
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Groupthink can be avoided when team leaders hold "second-chance" meetings after consensus is apparently achieved.

(True/False)
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Which of the following is the third step in the team building process?

(Multiple Choice)
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All of the following techniques increase group or team cohesiveness EXCEPT:

(Multiple Choice)
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Edgar Schein identified three common behavior profiles that may hinder group operations when people try to cope with individual entry problems in self-serving ways.These three profiles are __________.

(Multiple Choice)
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High-performance teams turn a general sense of purpose into specific performance objectives.

(True/False)
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The potential disadvantages of group decision making include social pressure to conform,minority domination,and time delays.

(True/False)
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Wheel communication networks and chain communication network are other names for a centralized communication network.

(True/False)
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In coping with the challenge of entering a team,__________ are individuals who act in a passive,reflective,and even single-minded manner while struggling with the fit between individual goals and group directions.

(Multiple Choice)
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Which of the following statements does the best job of reinforcing positive "organizational and personal pride" norms?

(Multiple Choice)
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The team building process is highly collaborative.

(True/False)
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Decentralized communication networks create high levels of member satisfaction and work best when team tasks are complex and non-routine.

(True/False)
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In decision by majority rule,all team members agree totally on the course of action to be taken.

(True/False)
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