Exam 8: Teamwork and Team Performance

A key negative aspect of inter-team dynamics is that the members of each team may divert energies toward their mutual animosities rather than on the performance of important tasks.

GE's launch of the "Tweet Squad" is an example of a:

Historical examples of groupthink according to Janis include all of the following EXCEPT:

High-performance teams have strong core values that help the team members guide their attitudes and behaviors in directions consistent with the team's purpose.

Behaviors that harm the team process like talking too much about irrelevant matters are called __________.

Which of the following is NOT one of the problems that face new group members?

Team building is a sequence of planned activities designed to gather and analyze data on the functioning of a group and to initiate changes designed to improve teamwork and increase team effectiveness.

__________ is the process of choosing among alternative courses of action.

Teamwork usually happens naturally in a group,without much effort on the part of members and leaders.

The norms of a group or team represent ideas or beliefs about how members are expected to behave.

Role ambiguity occurs when a person is uncertain about his or her role in a job or on a team.

__________ occurs when a person is uncertain about his or her role in a job or on a team..

All of the following statements about majority rule are true EXCEPT:

__________ occurs when different people send conflicting and mutually exclusive expectations.

To achieve group consensus,members should not argue blindly and should consider others' reactions to one's points.

High-performance teams' members focus on individual effort and excellence.

In __________,group members actively generate as many ideas and alternatives as possible,and they do so relatively quickly and without inhibitions.

_________-role conflict occurs when a person's values and needs come into conflict with role expectations.

Group cohesiveness tends to decrease when groups are physically isolated from others and when they experience performance success or crisis.

__________ teams are able to turn a general sense of purpose into specific performance objectives and the members feel collectively accountable for moving together in a compelling direction toward a goal.