Exam 8: Teamwork and Team Performance
Exam 1: Introducing Organizational Behavior145 Questions
Exam 2: Individual Differences,Values,and Diversity145 Questions
Exam 3: Emotions,Attitudes,and Job Satisfaction163 Questions
Exam 4: Perception,Attribution,and Learning157 Questions
Exam 6: Motivation and Performance155 Questions
Exam 7: Teams in Organizations155 Questions
Exam 8: Teamwork and Team Performance157 Questions
Exam 9: Decision-Making and Creativity132 Questions
Exam 10: Conflict and Negotiation153 Questions
Exam 11: Communication and Collaboration149 Questions
Exam 12: Power and Politics153 Questions
Exam 13: Leadership Essentials151 Questions
Exam 14: Leadership Challenges and Organizational Change137 Questions
Exam 15: Organizational Culture and Innovation155 Questions
Exam 16: Organizational Goals and Structures162 Questions
Exam 17: Strategy,Technology,and Organizational Design156 Questions
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A leader can establish positive norms within groups and teams by acting as a positive role model,reinforcing and rewarding desired behaviors,selecting members who can and will perform,and providing support and training for members.
(True/False)
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From a manager's perspective,the worst-case scenario of a work team's performance norms and cohesiveness occurs with __________ performance norms and __________ team cohesiveness.
(Multiple Choice)
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Team cohesiveness tends to be low when members are similar in age,attitudes,needs,and backgrounds.
(True/False)
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Positive norms within groups and teams can be established by doing all of the following EXCEPT:
(Multiple Choice)
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All of the following statements about group norms are correct EXCEPT:
(Multiple Choice)
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__________ is a process for discussing and agreeing upon what team members expect of one another.
(Short Answer)
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All of the following are part of four common forms of role conflict EXCEPT:
(Multiple Choice)
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A team member contributes __________ leadership by encouraging the participation of others,trying to harmonize differences of opinion,praising the contributions of others,and agreeing to go along with a popular course of action.
(Multiple Choice)
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To improve team processes,both team leaders and members must be prepared to deal with all of the following EXCEPT:
(Multiple Choice)
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Each of the following is a characteristic of high-performance teams EXCEPT:
(Multiple Choice)
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The first step in the team-building process is data gathering and analysis.
(True/False)
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In terms of team productivity,the best-case scenario of a work team's performance norms and cohesiveness occurs with __________ performance norms and __________ team cohesiveness.
(Multiple Choice)
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An essential criterion of a true team is that the members feel "collectively accountable" for what they accomplish.
(True/False)
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The guidelines for brainstorming include ruling out all criticism,welcoming "freewheeling," emphasizing quantity of ideas,and encouraging "piggy-backing" on others' ideas.
(True/False)
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Which of the following accurately describes the sequence of steps in the team-building process?
(Multiple Choice)
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In decision by minority rule,the chairperson,a manager,or a leader makes a decision for the group.This can be done with or without discussion and is very time efficient.
(True/False)
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Teams will make decisions by consensus when discussion leads to one alternative being favored by most members and the others members agreeing to support it.
(True/False)
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Virtual communication networks allow team members to be in electronic contact with one another and empower team members.
(True/False)
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Activities that support the team's social and interpersonal relationships are called __________.
(Short Answer)
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