Exam 8: Teamwork and Team Performance

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Decision by __________ is being used when a chairperson,leader,or manager makes a decision for the team.

(Short Answer)
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According to Schein,the friendly helper is insecure,suffering uncertainties of intimacy and control.

(True/False)
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The statement "on our team,people always try to work hard" is an example of a positive high-achievement norm.

(True/False)
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All of the following statements about maintenance activities are true EXCEPT:

(Multiple Choice)
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The attention to office design in building spaces conducive to communication needed by teams today is part of __________.

(Short Answer)
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Maintenance activities directly contribute to the performance of important group tasks.

(True/False)
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A positive aspect of intergroup competition occurs when the members of each group work harder,become more focused on key tasks,and develop more internal loyalty.

(True/False)
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Special problems relating to team processes may arise as more and more jobs are turned over to teams and as more and more traditional supervisors are being asked to function as team leaders.

(True/False)
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The interacting team pattern results in a __________ in which all team members communicate directly and share information with one another.

(Multiple Choice)
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__________ is a sequence of planned activities designed to gather and analyze data on the functioning of a team and to initiate changes designed to improve teamwork and increase team effectiveness.

(Multiple Choice)
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__________ is the degree to which group or team members are attracted to and motivated to remain a part of the group or team.

(Short Answer)
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The formal retreat approach to team building offers opportunities for intense and concentrated effort to examine group accomplishments and operations.

(True/False)
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The guidelines for brainstorming include all of the following EXCEPT:

(Multiple Choice)
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What is groupthink? Why can groupthink be detrimental to effective group functioning?

(Essay)
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The statement,"People on this committee are good listeners and actively seek out the ideas and opinions of others" reinforces the negative support and helpfulness norm.

(True/False)
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Specific objectives provide a clear focus for solving problems and resolving conflicts.

(True/False)
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Groupthink can be avoided by doing all of the following EXCEPT:

(Multiple Choice)
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A high-performing team can be created by doing the all of the following EXCEPT:

(Multiple Choice)
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__________ occurs when too little work is expected and the individual feels underutilized.

(Short Answer)
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Of the following,which is a symptom of teams displaying groupthink?

(Multiple Choice)
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