Exam 9: Interpersonal Communication in Organizations: Part B

Which of the following is an example of a direct,as opposed to underlying,barrier in interpersonal communication?

The type of network that typically includes people in the same department at the same level (peers)and people in different departments at the same level is:

In the PERCEIVE framework,the term for considering types of personal nonverbal cues that indicates what refers to the person and what refers to others is:

Many demeaning stereotypes of individuals and groups are perpetuated through:

All of the following are individual personality traits that can serve as potential barriers to effective interpersonal communication,except:

Explain what is meant by constructive feedback,and why it is important to communication openness,dialogue,and organizational effectiveness in the context of the performance appraisal process.

When messages move through the grapevine by one person telling several close contacts who then pass it on to several people they have close contacts with,the chain is called:

Assume you are an American seeking to make a business deal in Japan.How would you approach your first meeting with your Japanese counterpart? How might your Japanese counterpart plan to approach you at your first meeting.

____ are used by the sender and ____ are used by the receiver as the means for sending and receiving messages.

____ is the richest communication medium.

In closed communication,the hidden assumptions,inferences,and interpretations of the parties that form the basis of open messages are manifest through:

____ is the pattern of communication flows,relationships,and understandings developed over time among people,rather than focusing on the individual and whether a specific message is received as intended by the sender.

Define dialogue and provide an example of a time when either the dialogue communicated successfully or when it failed to communicate.Present your answer in conjunction with one of the following factors: communication openness,constructive feedback,appropriate self-disclosure,active listening,and supportive nonverbal cues.

Melissa is a manager for Loustar,a supplier of parts to the electronics industry.She has just been sent unexpectedly to a meeting with a group of Japanese managers to try to convince them to purchase parts from the company.Which of the following should she probably try to do during the meeting?

Active listening is ____ to encourage appropriate levels of feedback and openness.

In Learning From Experience: Julia Stewart,Chairman and CEO of DineEquity says she typically never hires anyone without:

____ occurs when individuals believe that only their culture makes sense,has the "right" values,and represents the "right" and logical way to behave.

Among the following,____ is (are)the most rich communication medium.

The way that messages move through grapevines in organizations that is likely to be the most slow-moving is the ____ chain.

Among the following,____ is (are)the least rich communication medium.