Exam 9: Interpersonal Communication in Organizations: Part B
Exam 1: Learning About Organizational Behavior218 Questions
Exam 2: Individual and Organizational Ethics186 Questions
Exam 3: Understanding Individual Differences: Part A129 Questions
Exam 3: Understanding Individual Differences: Part B154 Questions
Exam 4: Perceptions and Attributions231 Questions
Exam 5: Learning Concepts to Improve Performance: Part A123 Questions
Exam 5: Learning Concepts to Improve Performance: Part B123 Questions
Exam 6: Motivating Employees231 Questions
Exam 7: Motivation: Goal Setting and Reward Programs175 Questions
Exam 8: Workplace Stress and Aggression: Part A150 Questions
Exam 8: Workplace Stress and Aggression: Part B143 Questions
Exam 9: Interpersonal Communication in Organizations: Part A138 Questions
Exam 9: Interpersonal Communication in Organizations: Part B130 Questions
Exam 10: Leadership Effectiveness: Foundations225 Questions
Exam 11: Leadership Effectiveness: New Perspectives192 Questions
Exam 12: Developing and Leading Teams: Part A139 Questions
Exam 12: Developing and Leading Teams: Part B156 Questions
Exam 13: Managing Conflict and Negotiating Effectively227 Questions
Exam 14: Managerial Decision Making228 Questions
Exam 15: Organization Design220 Questions
Exam 16: Cultivating Organizational Culture235 Questions
Exam 17: Managing Organizational Change176 Questions
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In the PERCEIVE framework,the term for considering types of personal nonverbal cues which demonstrates when people are stressed or bored with a situation is:
(Multiple Choice)
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Which of the following is not among the ways in which verbal and nonverbal cues can be related.
(Multiple Choice)
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In Change Competency: Sue Powers' Communication Process for Introducing Change,the idea of practicing active listening and communication outside formal meetings is what Powers calls:
(Multiple Choice)
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Specify the essential elements in the interpersonal communication process and the nature of their interdependencies.Identify the one self-correcting mechanism among those elements that not only makes communication a dynamic,two-way process,but also increases the probability of effective communication.
(Essay)
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Jeremy notices that a brand-new,expensive portable CD writer has disappeared from his work area overnight.He is a new hire,and has only been on the job for a week.Consequently,he is afraid that his boss might suspect him of stealing the CD writer,and fire him before his probationary period on the job is over.His manager is working in another plant location until tomorrow,but the secretary knows how to reach him.Probably the best way for Jeremy to explain what happened,and demonstrate his innocence,is to tell his manager through the use of:
(Multiple Choice)
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The ability to effectively understand others at work,and to use such knowledge to influence others to act in ways that enhance one's long-term personal and/or organizational goals is:
(Multiple Choice)
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Any information that individuals communicate (verbally or nonverbally)about themselves to others is called
(Multiple Choice)
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In Iran,the concept of taarof is a set of social manners that seem polite or ____ depending on one's point of view.
(Multiple Choice)
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E-body language is primarily conveyed in three areas,including all of the following except:
(Multiple Choice)
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In the PERCEIVE framework,the term for considering types of personal nonverbal cues which demonstrates happiness,sadness,anger,fear,surprise,and disgust is:
(Multiple Choice)
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In Learning From Experience: Julia Stewart,Chairman and CEO of DineEquity had everybody in the company do which of the following:
(Multiple Choice)
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When attempting to solve important and difficult problems that involve uncertainty and ambiguity,media that are ____ in richness should be used,since such media are more likely to promote rapid,effective communication.
(Multiple Choice)
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Discuss the role of lying,distortion,and honesty in the employment interview,and explain how they relate to differences in the goals of the two parties involved (i.e. ,the employment interviewer and the job candidate).Be sure to clarify any assumptions that you make in developing your answer.
(Essay)
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Explain what is meant by active listening,and give an example of a circumstance in which you would have had a more satisfying and productive interchange with another person if that person had followed specific guidelines for effective listening.Be sure to identify the inappropriate or less than effective listening behaviors on the part of the other person,how those behaviors would have differed had he or she utilized the principles of active listening,and how the overall outcome of the interaction would have been improved by this altered behavior.
(Essay)
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In communication,____ from the sender become(s)____ for the receiver upon influencing the receiver's understanding.
(Multiple Choice)
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At a recent problem-solving meeting in the aerospace industry between managers and professionals from several different countries,one manager entered the room,sat down at the conference table,and interrupted the social chatter by indicating that the meeting was supposed to have started 10 minutes earlier.She went on to announce the fact that she had a Ph.D.in astrophysics and dozens of patents to her name,and proposed a solution to the problem that the group had convened to discuss.It is least likely that this manager came from:
(Multiple Choice)
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Define chromatics and chronemics and discuss how they affect communication.
(Essay)
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The concern about workplace dating,especially between a manager and a subordinate,is the potential for:
(Multiple Choice)
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The conditions that surround and influence the life of an individual,group,or organization are called its:
(Multiple Choice)
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